Andy, a head chef, arrives late at his restaurant on Christmas Eve to discover that a disruptive health and safety assessment is underway, putting his team behind schedule on the busiest night of the year. After the health officer leaves, Andy and Beth, the restaurant manager, brief the team before getting back to work. Beth is rude to their staff, causing friction between her and Carly, the sous chef, who reveals to Andy shortly afterwards that she’s received a better paying job offer from another restaurant.