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Description

Use Microsoft Authenticator for easy, secure sign-ins for all your online accounts using multi-factor authentication, passwordless, or password autofill. You also have additional account management options for your Microsoft personal, work or school accounts.
Getting started with multi-factor authentication
Multi factor authentication (MFA)provides a second layer of security. When enabled, during login after entering your password, you’ll be asked for an additional way to prove it’s really you. Either approve the notification sent to the Microsoft Authenticator, or enter the one-time password (OTP) generated by the app. The OTP codes have a 30 second timer counting down. This timer is so you never have to use the same time-based one-time password (TOTP) twice and you don’t have to remember the number. The OTP doesn’t require you to be connected to a network, and it won’t drain your battery. You can add multiple accounts to your app, including non-Microsoft accounts like Facebook, Amazon, Dropbox, Google, LinkedIn, GitHub, and more.
Getting started with passwordless
Use your phone, not your password, to log into your Microsoft account. Just enter your username, then approve the notification sent to your phone. Your fingerprint, face ID, or PIN will provide a second layer of security in this two-step verification process. After you’ve signed in with two factor authentication (2FA), you’ll have access to all your Microsoft products and services, such as Outlook, OneDrive, Office, and more.
Getting started with autofill
Microsoft Authenticator app can also autofill passwords for you. Sign-in on the Passwords tab inside the Authenticator app with your personal Microsoft account to start syncing passwords, including the passwords saved in Microsoft Edge. Make Microsoft Authenticator the default autofill provider and start autofilling passwords on apps and sites you visit on your mobile. Your passwords are protected with multi-factor authentication in the app. You will need to prove yourself with your fingerprint, face ID, or PIN to access and autofill passwords on your mobile. You can also import passwords from Google Chrome and other password managers.
Microsoft personal, work or school accounts
Sometimes your work or school might ask you to install the Microsoft Authenticator when accessing certain organization resources. You will need to register your device to your organization through the app and add your work or school account. Microsoft Authenticator supports cert-based authentication by issuing a certificate on your device. This will let your organization know that the sign-in request is coming from a trusted device and help you seamlessly and securely access additional Microsoft apps and services without needing to log into each.

What's New in Version 6.7.11

We're always working on new features, bug fixes, and performance improvements. Make sure you stay updated with the latest version for the best authentication experience.

Seller

Name

Microsoft Corporation

Information

Categories

Version

6.7.11

Size

185.2 MB

Game Center

No

VPP Device Licensing

Yes

Rating

Rated: 4+

Compatibility

iOS 14.0 or later

Devices

iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SE (3rd generation), iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad Air (5th generation), iPad Air (5th generation) Wi-Fi + Cellular, iPad Pro 11-inch (4th generation), iPad Pro 11-inch (4th generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (6th generation), iPad Pro 12.9-inch (6th generation) Wi-Fi + Cellular, iPad (10th generation), iPad (10th generation) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation)

Languages

English, Arabic, Basque, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese

App Store: Customer Ratings

All Versions

 4.8 (33,838 Ratings)

App Store: Customer Reviews

Backup didn’t work

 – 
M25957
 – 
2023-06-25
Version 6.7.11
The account backup didn’t work, and when I swapped phones it caused me to lose access to two different accounts irretrievably. Never using this again

Poor notifications

 – 
287847
 – 
2023-06-21
Version 6.7.11
notifications are patchy, sometimes you get them, mostly not, unless the app is open

Had to migrate all my items sconce the last update

 – 
Lazzzzz
 – 
2023-06-20
Version 6.7.11
No longer will use this app.
The capture of a number and Apple Watch support dropped.
There are better and more user friendly options out there.
Why can’t Microsoft just do simple thinks well?

Terrible

 – 
Dddddddddddddddddddddddddlp
 – 
2023-06-19
Version 6.7.11
Biggest waste of time, terrible app, never works just over all garbage. I’m sure it’s fine when it works but when it doesn’t it’s a nightmare

Bring back Apple Watch support!

 – 
jncox
 – 
2023-06-17
Version 6.7.11
I don’t always carry my phone around. What a pain! It’s so much faster than waiting to receive a text and entering said text…

Terrible battery drain

 – 
Simmo_Qld
 – 
2023-06-13
Version 6.7.11
In recent days have experienced massive battery drain with this app running constantly in the background. Phone gets hot, will not charge wirelessly. App needs to be force closed after each use.

Latest update issue

 – 
JezAlbs
 – 
2023-06-10
Version 6.7.11
Since the last update I no longer an able to enter the 2 digit verification code, shows the code but it won’t load a screen to enter it. The link to verify another way, won’t send the 6 digit verification code. Very frustrating

No pop-up box for typing in number

 – 
tobinguyenn
 – 
2023-06-05
Version 6.7.11
I tried logging in my school account and I didn’t see the pop-up box for me to type in the number even though my school account was already in the app.
Is there any way to fix it?

Not multiple device friendly.

 – 
tw.chau
 – 
2023-06-03
Version 6.7.11
To add device, you need to scan a qr code on this app with your camera (but the qr code is on ur phone screen) 🙄. If you register more than one device, you get codes on both devices but only the code on the last registered device works. Eg. you forget to bring your ipad out with you, you can’t log in. Oh the other option is call your IT service, which is not possible if you’re in a different country.

Microsoft Authentication 27-05-2023.

 – 
Scott Digger Dillon.
 – 
2023-05-27
Version 6.7.10
Microsoft Authentication 27-05-2023.
Authentication works so good!))
Scott Dillon
…—-…

Great app

 – 
Wes the Cycler
 – 
2023-05-16
Version 6.7.9
Like this app because it notifies when needed, very convenient.

Great app until most recent update - no longer works with Apple Watch

 – 
k_lny
 – 
2023-05-16
Version 6.7.9
Really useful app. However, with the current update it no longer functions properly with Apple Watch (8). The ability to select ‘approve’ is blocked / appears underneath other text, so the only selection available is ‘not approve’. Please fix.

Super annoying

 – 
TTAkikiki
 – 
2023-05-12
Version 6.7.9
I was having an email need to check back real quick the app just keep asking me to sign in which it was always signed in. It keeps showing we will need this authoriser to continue the process but the link on the page wrong automatically switch….

Dump the forced number entry

 – 
eefus11111
 – 
2023-05-09
Version 6.7.9
This app used to work quite well, it was easy to approve a logon request. Then they dropped Apple Watch support, now they force you to enter a number rather than just approving the request. Having to use MFA is a pain already, this app makes it harder.

Pop ups

 – 
maclaj71
 – 
2023-05-05
Version 6.7.9
Wow, so many pop ups, so many non-app related questions and ads

Dogwater

 – 
urmumsuxxdick
 – 
2023-05-05
Version 6.7.9
Authenticator app asks me to use the same Authenticator app when using my work email. Keeps me in a loop and no workaround

Don’t work well

 – 
respectb
 – 
2023-05-05
Version 6.7.9
I changed my mobile to login and I can’t access my work email

Bring back the watch app

 – 
TonyStark⠀
 – 
2023-05-04
Version 6.7.9
Silly how a working feature that requires no updates to maintain has been removed. Have to constantly take phone out of pocket and approve sign in instead of approving from watch.
Moved to a different Authenticator app, Microsoft honestly have no idea what they’re doing anymore.

You are costing me money

 – 
Grim_Maven
 – 
2023-05-01
Version 6.7.9
I have been locked out of my work accounts because the app is asking me to open the app to verify the account!!! The Microsoft authentication app is already opened and it’s requesting that I open the Microsoft authentication app to approve my email!! This doesn’t work and I have not found a work around or solution in days!! I’ve recently bought a new phone and attempting to install my work outlook and teams apps, but nothing can be approved because the authentication system is broken.

Keeps crashing

 – 
Hfr8
 – 
2023-05-01
Version 6.7.8
The app keeps crashing.

Apple Watch Support

 – 
KylarPlays
 – 
2023-04-27
Version 6.7.8
Used to feature Apple Watch support, no longer does. Now I have to use SMS codes or pull my phone out. Bad decision to remove key feature.

Unintuitive design

 – 
Lukaei
 – 
2023-04-23
Version 6.7.7
Forced to use iCloud to transfer to another phone - who’s idea was it to lock backups to a paid system?

Endless loop doesnt work

 – 
12&:74!;&83)2@/7:
 – 
2023-04-21
Version 6.7.7
This app sends me on an endless loop - when i try to add an account it tells me to open up the authenticator app and enter the code but i am using the authenticator app

Battery drawing so much. Fix asap

 – 
WillieYun
 – 
2023-04-15
Version 6.7.7
Please

Absolutely murders you battery

 – 
Jeffrn't
 – 
2023-04-08
Version 6.7.7
Since installing, it has been on the screen for a total of 9 minutes and yet has managed to use 23% of my battery. Reddit app with image and video browsing used 28% over 47 minutes. It use 220% of the battery of reddit.
This is because of three posiible things. A) They have no idea how to code an iPhone app; unlikely B) There are additional computational security measures, which if true, probably lends to the following: 3)Almost certainly --like most microsoft products--it comes with a healthy dose of spyware.
Same as anything. But Microsoft actively purchase companies that reveal user activity, Activision Blizzard: WoW, CoD and Candy Crush; your kids: Minecraft; your young adults: Fortnite. They buy start ups that do data analytics for businesses, before they even go into operation. Money is great! But if it doesn't reveal your life or business data, Microsoft don't even notice it.
China creates it's own version of the Windows operating system so it can put a data canopy around said practices... to capture all the data about their citizens of course. If you have a Windows system download Wireshark and monitor while not using the web. Or Ubuntu, same evil to a lesser degree. Apple I've never tried as I switched my one OS on an old apple laptop to Linux years ago. Debian is a ghost with just a few configs.
Microsoft are your brickwall, and the informant to a high bidder or a puppet of three letter agencies. Got to wonder how much Elon sold Twitter dumps for to wigs at the World Cup.
You and me are screwed. You better not disappoint the people who own your life, your computer hardware, your phone.
Smile, idiot.

You keep us safe thank you!!!!

 – 
Ginny Hang Tran
 – 
2023-04-05
Version 6.7.7
You keep us safe thank you!!!!

Horrible concept

 – 
bitchboybeggar
 – 
2023-04-02
Version 6.7.6
I’m trying to log into a work account. I don’t know the password and it wants me to use the app. I have a new phone and don’t have the app- no option for a text message. So I downloaded to app and I try to log in. I need to use the app to log into the app???? I DONT HAVE THE APP??? I find My password online, Even with my password I NEED TO USE THE APP. Authenticator app wants me to use the Authenticator app to log into it. Sounds confusing. Is confusing. I just want to use my phone number.

So frustrating

 – 
Ace792181
 – 
2023-03-30
Version 6.7.6
This is the worst app I have ever experienced. I cannot access my school email on my phone because of an endless cycle of trying to input the number they’ve requested.
I tried accessing my email via phone safari but the app keeps automatically opening and requesting to input the number into the app and not showing the required code. It is a confusing, frustrating and endless cycle.
I have updated both apps. Repeatedly delete and reinstalled the app with no success. If it wasn’t for the University making me use this would burn this app to the ground.

Apple Watch app

 – 
Tavham
 – 
2023-03-21
Version 6.7.6
You need to develop a watch app so you can authenticate directly from your watch like pingID does.

Please bring back Apple Watch support

 – 
Benjiman Dover
 – 
2023-03-20
Version 6.7.6
please Please PLEASE Microsoft bring back Apple Watch Support! It made my life so convenient! It was THE feature why I chose this over other authenticator apps!

Works Great with Search

 – 
LJacko74
 – 
2023-03-20
Version 6.7.6
Works great, glad it finally has a search

Where is the watch app??

 – 
-1/2:3;4
 – 
2023-03-17
Version 6.7.6
Not sure why support for Apple Watch was removed. Bring it back please.

Useless

 – 
Robbie1966
 – 
2023-03-09
Version 6.7.5
Refuses to accept valid login credentials

Face ID required twice to authenticate, please fix

 – 
DanC858
 – 
2023-03-06
Version 6.7.5
To authenticate my login Face ID is triggered twice. Why does this happen? Please fix it so only one Face ID action is required

No longer works on Apple Watch

 – 
dam1on
 – 
2023-03-01
Version 6.7.5
Unlike other MFA apps like Duo this no longer works on the Apple Watch.
Taking away functionality and making the product more difficult to use.

Annoying

 – 
Sublimereviews26
 – 
2023-02-28
Version 6.7.5
This is the most annoying app and thing introduced. Complete waste of my time. Always find myself having to get up from where I’m going to get my phone to get into a website.

Absolute garbage now! This was the reason I bought an Apple Watch

 – 
ElusiveT
 – 
2023-02-28
Version 6.7.5
I am soooo annoyed!!
YOU MUST IMMEDIATELY RETURN THE FEATURE WHERE I COULD APPROVE AUTHENTICATION REQUESTS ON AN APPLE WATCH!!!
I BOUGHT AN APPLE WATCH FOR THE SOLE PURPOSE OF LEAVING MY PHONE IN MY BAG WHILST AT WORK AND NOW YOU HAVE WASTED $700 OF MY HARD EARNED MONEY!!
DO NOT SUPPORT MICROSOFT AS THEY WILL REMOVE ABSOLUTE KEY FEATURES FROM THEIR SOFTWARE ONCE THEY LOCK YOU IN!!!

unnecessarily complicates things

 – 
mudflapbrat
 – 
2023-02-21
Version 6.7.5
i’m on a 50gb phone and so made the mistake of deleting this 170mb app to free up some storage. i now cannot login to my outlook account, despite redownloading the app. just won’t connect my outlook to the dumb app. super !!!
why on earth you would make users download a whole new app just to use another app is beyond me. on top of that, it being over 50mb. no option to send a text to verify identity or use a backup email.
no idea now i’m supposed to login to my uni email now. would contact IT but… wait… i would need to email them….

Apple Watch Support

 – 
Brad3210
 – 
2023-02-20
Version 6.7.5
Recently started a new project that used Authenticator MFA. Was a breath of fresh air to find it worked brilliantly with Apple Watch, one of the few genuinely useful Apple Watch apps that actually worked. Stopped working this morning, just get this abysmal notification. Good work removing Apple Watch app guys, what a disappointment…

Problem with multiple work places

 – 
hdjsjfjeuhfeh
 – 
2023-02-20
Version 6.7.5
I work in two work places and have two of them set up in Authenticator. They seem to clash and once one is working the other doesn’t. this has happened three times, and each time my work IT fix it the authenticator for the other place won’t work again. Tried reporting a problem but Apple doesn’t want to know because it’s not a purchased App. Anyone else have this issue?

Removed from Apple Watch?!

 – 
arattiga
 – 
2023-02-20
Version 6.7.5
This is really inconvenient to be removed from Apple Watch! Was great to be able to authenticate without having my phone physically on me. I thought things were meant to get simpler, not harder with technology!

Unable to receive code on email and sms

 – 
and-to-ios
 – 
2023-02-19
Version 6.7.5
I switched my phones. I am unable to receive code via Sam or email to setup the app on my new device. I am blocked.

Bring back Apple Watch

 – 
NormalHumanPersonWink
 – 
2023-02-17
Version 6.7.5
Apple Watch integration wasn’t perfect but it was something and immensely useful. It is a sad day in history, Jesus wept.

Apple Watch support

 – 
SCWIDVICIOUS
 – 
2023-02-17
Version 6.7.5
Not sure why you would take away one of the most useful aspects of this application, some of us rely on the fact that we don’t have to get our phone while working.
The watch app needs to work bit now its gone.

It Never Works

 – 
Steambub
 – 
2023-02-15
Version 6.7.5
Useless App

Bring back the watch app

 – 
huwr
 – 
2023-02-15
Version 6.7.5
It’s frustrating that a massive company like Microsoft can’t make the watch app work. Get it together

Recent update broke everything

 – 
Ben_rng
 – 
2023-02-14
Version 6.7.5
I went to use Authenticator today and it now displays the splash screen, authenticates via Face ID and then closes. Push requests are being received but as soon as I try to approve them the same thing happens. There also appears to be no other way to contact you besides leaving a bad review, even the office and Azure support team don’t know how to contact you. Please help, I have MFA set up for about a dozen customers and I can’t support them.

Absolutely terrible app

 – 
Lord Davrox
 – 
2023-02-14
Version 6.7.5
This app is like a nuclear power plant, it works well most of the time, but when it doesn’t, it’s absolutely soul destroying. I was just trying to log in to my university account and it forced me to use this app. It would ask me to type in my username and password, which I did, then ‘approve’ it from this app. So I did. Then nothing. Just nothing. Thankfully I was able to switch to an alternative, more reliable way of signing in (text verification) but seriously this app can’t even do the one thing it’s supposed to. What scares me is many applications and websites FORCE you to use this stupid app that doesn’t even work and doesn’t allow for other options! Remove it from the app store!

Removal of apple watch suppor

 – 
renrag73
 – 
2023-02-13
Version 6.7.5
2 stars for the decision to remove support. Think again!

Removed Apple Watch support

 – 
semisential!
 – 
2023-02-11
Version 6.7.5
Backwards step.

Dropping Apple Watch support is a major mistake

 – 
LordEldritch
 – 
2023-01-12
Version 6.7.2
While this app has generally worked well the dropping of Apple Watch support in the next version will severely impact its usability for me.
I’m constantly getting auth checks from work and the Watch support lets me efficiently action these without having to hunt around for my phone. It will still work, but it’s going to be a pain.

Not sure about this app?

 – 
suemac44
 – 
2023-01-07
Version 6.7.2
I used it before thinking it’s fine. But just today trying to use to sign in to PayPal account took me ages as I had to do it in certain time (under30 seconds) to get it in, then repeat and I wasn’t able to get in after that. Eventually I did fix it up manually another way to access into PayPal.
I much prefer getting codes through text messaging as I can do it quickly.
OR put it to one minute before code’s change again on the Authenticator app!!
For now I’m staying away from it.

Please don’t discontinue Apple Watch support 🙏

 – 
bradeggleton
 – 
2022-12-23
Version 6.7.2
I use the Apple Watch app multiple times a day (my organisation enforces a 1hr timeout on our MFA logins for Azure AD and a range of other services) and it has become a crucial part of my workflow. I know it can be buggy and I’ve experienced my fair share of “unable to communicate” errors but the utility far outweighs these issues. I really hope Microsoft reconsiders this decision and will continue to support watchOS 🙏

Buggy, painful, annoying, still can’t get into accounts on some of my devices with IT help.

 – 
milly_lake
 – 
2022-12-02
Version 6.6.8
I have to have this for my uni email, it is terrible, never working, even when I can get in it is buggy with the notifications, having to go back and forth between codes. No clue why it was made when it is so terribly buggy, no clue why there hasn’t been any improvements made over time. I despise having to use it 😂

Problem

 – 
Russ Jones
 – 
2022-11-17
Version 6.6.8
For no particular reason the app stopped accepting Push notifications. The only fix is to uninstall and reinstall, but even though it reloaded all the accounts from the backup none of the MS365 accounts worked! I had to rescan all of them, which took ages

Authenticator loop nightmare

 – 
SandraLee89
 – 
2022-11-04
Version 6.6.8
To sign in to the Authenticator you need to use....the Authenticator app! ....and round and round and round you go, losing hours of your life to this garbage and getting nowhere. I Googled the issue and there are complaints about this dating back to 2018!! Meanwhile, can't access my work emails and the "help" buttons just send you in the same loop. Possibly the worst app I've ever used.

Thanks, finally, for the search button!!!

 – 
mckeaj
 – 
2022-11-01
Version 6.6.8
My rating upgraded accordingly. Search button will save me plenty of frustration :)

Brilliant thank you. It’s always good to know that there are reasonable options.

 – 
Vendral1973
 – 
2022-10-20
Version 6.6.7
Thanks you, was considering at first a 4 Star, simply so there was room for improvement, however, I decided that it was worth the 5. Thanks again for the Microsoft Authenticator, it is without equal in terms of the unification of accounts under one familiar Secure Holder (the only opposition would be Apple, it’s a different set up, entirely though. So am not really making the comparison between those two, Apple for Apple, Windows, MS, others and PC’s in general For Microsoft. It tops the PC list. Apple tops the Mobile Device list) so that PW’s and two-stepped Verification methods can be safely stored and securely interconnected. As long as all the legalities and securities are properly addressed and covered within the terms and conditions. Security Assured.

Not able to select certificate while adding work account

 – 
CoolAmrit29
 – 
2022-10-18
Version 6.6.7
Hi Team,
Facing issue while adding my work email account/teams , i am able to login and then after i am getting an option to select a certificate but i am not getting any pop up box of selecting certificate. I am trying it in my iphone 13 pro. Please help.

Absolute garbage

 – 
Alcondis
 – 
2022-10-07
Version 6.6.6
Had 4 accounts on the outlook app including work accounts, registered 1 account and got locked out of all 4 because they weren’t added to this stupid app, of course once you install it it takes over everything and you never have an opportunity to enter your password so end up in an endless loop of “please enter your password, opening the app, no account here, open outlook, please enter your password…”
if you decide to take control and lock me out of all my accounts I’ll just delete it and go elsewhere. Screw Microsoft. I’m switching my accounts to proton after this.

Thanks

 – 
skobedobe
 – 
2022-09-10
Version 6.6.5
I am yet to use the system but I feel relieved that this will end my problem with passwords safe time and accomplished all that I want to achieve. Thank you.

Missing search function

 – 
Domenic Alvaro
 – 
2022-07-11
Version 6.5.98
App is great but needs search for those with lots of entries. Ability to create folders would be good too.

Poorly designed for iOS and other OS?

 – 
TasBelz
 – 
2022-04-12
Version 6.5.93
Instructions appear in tiny form and links appear off screen.
With a time limit, a switch to a browser and a verification delay brings the spinning wheel of death that ultimately led to a lockout due to too many attempts.
On a 55GB/20GB network I can’t blame my iPhone 11 or the network.

Waste of time

 – 
littlefickle
 – 
2022-01-19
Version 6.5.87
Forced to use this app by my uni and now cannot access my university portal after my phone logged me out of the app. There is no way to recover your access or passwords on your laptop unless you access app on your phone so now at a complete stalemate being unable to access my phone app.
Cannot speak to anyone to resolve this issue.

Needs a search feature.

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TheGoodBytes
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2022-01-10
Version 6.5.87
Overall this is a decent app. It does the job well, especially for Microsoft services (naturally). BUT with everything nowadays wanting MFA, this app has become increasingly difficult to use because there is no search or quick way to find the account I’m looking for. I have about 50 accounts at the moment and I now dread having to open this app because I know if what I need isn’t at the start or end of the list I could spend what feels like forever scrolling, hunting for that one account I urgently need while the timer on screen counts down… so much pressure!
Microsoft, isn’t it about time you added a search? I’d have through this a no-brainer low effort high value addition compared to some of the more recent updates.
Give me search and I’ll give you 5 stars.

Please fix Apple Watch support

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PeteC59
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2021-12-20
Version 6.5.86
This app is a great solution for Windows/Microsoft ecosystem users who use iPhone and Apple Watch HOWEVER making it work on Apple Watch requires disabling App Lock whilst using the password auto fill functionality requires enabling App Lock.
PLEASE allow us to utilise both these features of the app at the same time.

Worst Customer Service. Do not use this app

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bellarose2230
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2021-11-25
Version 6.5.85
I got a new iPhone and the app did not recognise this new device. I am locked out of all email and Social media accounts with zero methods of contacting the staff.
It’s a stupidly common event that gives you no support to recover it.
If I get any response from this review, it will be the first communication in 7 days that this company has given to me.
So upset and disappointed.

App is missing a killer feature…

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deejerydoo
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2021-11-09
Version 6.5.85
Which means this app is dead to me.
I have multiple Microsoft 365 business accounts. I’ve just moved to a new phone and discovered the apps backup and recovery feature will not work for business MS 365 accounts.
I now have to manually reassociate all of these accounts… I’m moving my MFA to LastPass Authenticator, which will allow migration of multiple accounts.

Easier to use than any other Authenticator.

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JRE-DMT
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2021-11-07
Version 6.5.85
Way better and simpler than googles version of authenticating

Not compatible with Apple Watch (newer software/hardware)

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JeffNau
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2021-10-19
Version 6.5.84
Works fine on iPhone. Isn’t working on Apple Watch (might be recent WatchOS issue).
Searched a few times online and everyone says the same thing: if it installs correctly (sometimes takes a few tries), you can’t get past the “set up a personal account on your phone” note where you wait for notifications - they don’t come.
After one install/reinstall cycle I did get a with notification, but my only option was “dismiss”. I haven’t been able to get this far again so I gave up.

Authenticator

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pugnent theory
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2021-09-18
Version 6.5.82
Found it challenging but if you like mind games it’s superb for identification of Rhetoric the misrepresentation makes you dig further some people don’t like to be beaten it has to stop somewhere it cannot continue you forever something has to give

Not synced

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HelloFroggie
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2021-05-17
Version 6.5.62
Turns out the sync to iCloud feature, when enabled, does not sync.
After installing the app after a phone restoration and enabling backups their was no prior backup found.
It seems a MS account being present removes the restore button on first time use in this scenario.

Why is there no login information provided

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coopies
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2021-04-04
Version 6.5.53
When getting multiple requests it makes it very difficult to tell where the requests are coming from. Why aren’t the login from details provided? This would make it a much better experience.

Works perfectly but barebones

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Arafes
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2020-10-19
Version 6.4.39
It’s a great 2FA app but very little customisation (no dark mode, no grouping/ folders, adding custom images to sites that don’t put one in).
If you need a 2FA app then it will do the job but if you have a bunch of services it might get a bit jumbled.

Backup is useful

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D & D Austin
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2020-08-16
Version 6.4.22
I had been using Google Authenticator and moved to a new phone only to find my accounts did not move over. I have found that there is a back up and restore function that allowed me to move my accounts over to a new phone

Broken

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PaidSockPuppet
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2020-05-27
Version 6.4.7
The last update bricked my app, so I re-installed it and now it all looks different, and isn’t making a whole lot of sense. I don’t care to spend time researching how to fix it, particularly since I only use it for a single account and use Google Authenticator for everything else. Will be good also to not have to worry about my IT department being notified of fraud every time I reject a sign in request that was likely generated from a timed out browser tab somewhere. The point being that if I always approve every request I get it defeats the purpose of this low quality app.

Authenticator

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Jaguarindi
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2020-05-09
Version 6.4.7
Microsoft Authenticator is an everyday application for my verifications. Without it or my microsoft account iy is difficult to make many things work in everyday life digitally of being possible to maintain getting by in verifications and setting up of my softwares. Thanks Microsoft it has been great in the years ive had this account.

Not good for 20+ accounts

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Domini0n
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2020-04-09
Version 6.4.3
With Office365 moving to enforce MFA for global admins we’re forced to have MFA tokens on several hundred tenant admin accounts. This app lacks alphabetical sorting the list, and it lacks a search to locate a token when needed.
It’s great for personal users that have 2 accounts to deal with, but when you have a lot it becomes unmanageable and cumbersome.
Please add search, sorting capabilities.

Put the codes back on tile view

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Solo shredder
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2020-03-28
Version 6.4.3
Having to go through to full screen view is the worst change you’ve made to date.
At least allow us the option per tile. It’s not that hard.

Locked app allows approvals :(

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P0D-B0Y
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2020-03-25
Version 6.4.3
“Fingerprint [...] will provide a second layer of security...” - NO, it totally DOES NOT on iOS: the approve/deny prompt appears IN FRONT OF the app’s lock screen, so locking the app provides no additional security.
Please fix this, preferably without requiring an extra set of touches.
Please also add the option for a sound and/or vibration alert when a new approval request is received: currently it’s easy to miss the narrow window of opportunity provided by my VPN login process, because the notification is silent.

Great Tool! Just one request...

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JamesTheBeast92
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2020-01-16
Version 6.3.24
I use 2FA on almost all my accounts using this app. It works great! However I would like the ability to download this app on Windows, and sync everything across devices.

Need uplifting

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Bhagyesh_Shukla
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2019-11-21
Version 6.3.23
1. Looking forward to dark mode as per system settings
2. Icon need to be change as per new design language across Microsoft echo system.
3. Wish to have unique changes to user experience.

MS Authenticator app

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Toe666
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2019-09-28
Version 6.3.19
I highly recommend this if your anything like me, juggling numerous email, social and storage accounts over various operating systems is a definite must have. It certainly keeps you well organized, that is of course you set it up correctly from the start to make it a benefit rather than a hassle (as I found out the hard way!) But once set up it takes the fuss out of switching operating systems applicable apps and accounts that integrate well with the two step verification security and authentication

It keeps crashing after installing latest update.

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Iainsmith
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2019-07-15
Version 6.3.7
I would rate this a 5 star app, if it wasn’t for that my iPhone 6 can’t open the app without it sending me back to the home screen. I want this fixed please. It was great before.

Not working on my new phone

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Nrsimhadeva
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2019-05-05
Version 6.2.8
I suggested me that performed a backup and when I moved to the new phone notified that no backup has been made. I can't reestablish 2 factor authentication because it asks me to scan the barcode but I can't get Microsoft website to show it. I need to use text message

Fluid at its Best, Sometimes Not Working

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Verified Star Reviewer
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2018-10-18
Version 6.0.5
This app is is a seamless way to authenticate your logins most of the time. I use this for a personal account, and for a corporate account which is also linked to Azure.
The latest update seems to be causing users to need to re-authenticate multiple times, after three attempts it is usually quicker to select an alternative authentication method such as receive a phone call.
More often than not it is the corporate/ business account which has issues with authentication, however, the personal account still has intermittent issues too. Looking forward to an update, so this app and signing in will return to a fluid process.

Almost there!

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johnfromaccounts
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2018-10-03
Version 6.0.5
App works great and interacts really well with the Apple Watch. However with multi factor becoming commonplace, I wish there was some way to sort or organise entries, as it’s not a great experience to have to scroll past some more least used tokens simply because you added them earlier than other recently added entries.

master password?

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rodestier22
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2018-07-06
Version 5.9.1
app works fine, i don't know what everyone else is talking about. however i do wish that there would be some sort of a master password. something other than just tapping on the app and seeing a bunch of 2FA codes.

Weirdest experience on a Microsoft program

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not so great?
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2018-06-29
Version 5.9.1
I have to link my Uni Microsoft account but instead you’ve said to link personal or work/Uni account and I chose to use the work:Uni seeing its a Uni address assigned by my school. I can’t use the documents without my email access and I firstly can’t even open my email and your codes are providing access somehow to the back end of the Azure program I don’t know where it’s gone- I’ve received spam emails and people making personal observations not to expose my stuff to the unmonitored area of Azure SharePoint at the Uni? How am I suddenly instead of accessing outlook on a Uni compatible Microsoft address do you figure to connect me and take me inside the Azure end of the site? What do I do? Your support says call my admin of the Uni. What do you suggest other than that one thing- it’s not their fault they’ve got no idea- sort it out please?

Good however has a little bug

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Craig_007
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2018-04-12
Version 5.6.1
Interface looks a good, however I’ve noticed that the passcode doesn’t change after its first countdown cycle. You have to leave the app and come back for it to refresh and give the correct number at the same countdown level.
I’ve had to use the Authenticator app a few times and apart from this issue, it seems to work as intended.

Just doesn’t work.

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The Coffee Boy
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2018-04-06
Version 5.6.1
Approving sign in requests from notifications is broken way more often than it actually works. Often there are internal errors that you are only made away of if you open the app, then it asks you to restart the app. After which it will finally work but my primary experience with this Authenticator is that it just silently fails a lot.

Data does not survive backup and restore

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Tinman NCR
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2017-12-04
Version 5.4.8
Does what it says but a backup and restore to the same device causes all data to be lost.
I suspect this is by design to prevent others from getting your MFA keys, still would be nice to be given a choice.