2026-06-09
UI Changes
Please stop whoever is changing the Stripe mobile app dashboard UI.
It doesn’t need to be changed. The AI design slop is not needed.
Set them doing something else. It’s making it worse not better.
Updating
+4
#44 in Top Free Apps > Business
Description
Run your business on the go with the Stripe Dashboard app. Monitor your Stripe accounts securely in real-time and accept payments anywhere – all from your mobile device.
Track performance
• View your revenue, payments, balances, and payouts
• Compare current business performance to historical data
Accept payments
• Accept in-person payments manually or using Tap to Pay
• Send payment links and invoices, and create subscriptions
Manage your business
• Check your balance and pay out funds
• Issue full or partial refunds, investigate failed payments, and more
• Look up customers, payments, invoices, and subscriptions
Stay informed
• Opt in to receive daily business summaries via push notification
• Get instant notifications about new payments and customers
Account required. Sign up at https://www.stripe.com/register
What's New in Version 2.89.0
Bug fixes and improvements
Seller
Name
Stripe, LLC
Information
Developer
Version
2.89.0
Size
122.5 MB
Game Center
No
VPP Device Licensing
Yes
Rating
Rated: 17+
Compatibility
iOS 16.0 or later
Devices
iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SE (3rd generation), iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max, iPhone 16, iPhone 16 Plus, iPhone 16 Pro, iPhone 16 Pro Max, iPhone 16e, iPhone 17, iPhone 17 Pro, iPhone 17 Pro Max, iPhone Air, iPhone 17e, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad Air (5th generation), iPad Air (5th generation) Wi-Fi + Cellular, iPad Pro 11-inch (4th generation), iPad Pro 11-inch (4th generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (6th generation), iPad Pro 12.9-inch (6th generation) Wi-Fi + Cellular, iPad (10th generation), iPad (10th generation) Wi-Fi + Cellular, iPad Air 11-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi + Cellular, iPad Pro 11-inch (M4) Wi-Fi, iPad Pro 11-inch (M4) Wi-Fi + Cellular, iPad Pro 13-inch (M4) Wi-Fi, iPad Pro 13-inch (M4) Wi-Fi + Cellular, iPad mini (A17 Pro) Wi-Fi, iPad mini (A17 Pro) Wi-Fi + Cellular, iPad (A16) Wi-Fi, iPad (A16) Wi-Fi + Cellular, iPad Air 11-inch (M3) Wi-Fi, iPad Air 11-inch (M3) Wi-Fi + Cellular, iPad Air 13-inch (M3) Wi-Fi, iPad Air 13-inch (M3) Wi-Fi + Cellular, iPad Pro 11-inch (M5) Wi-Fi, iPad Pro 11-inch (M5) Wi-Fi + Cellular, iPad Pro 13-inch (M5) Wi-Fi, iPad Pro 13-inch (M5) Wi-Fi + Cellular, iPad Air 11-inch (M4) Wi-Fi, iPad Air 11-inch (M4) Wi-Fi + Cellular, iPad Air 13-inch (M4) Wi-Fi, iPad Air 13-inch (M4) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation)
Languages
English, Chinese, Dutch, French, German, Indonesian, Italian, Japanese, Portuguese, Spanish, Swedish, Thai
App Store: Customer Ratings
Ratings & Reviews
4.7 of 5 (6,594 Ratings)
App Store: Customer Reviews
2026-05-29
Locked out of account
Dont waste your time at Stripe join a better service like Airwallex
2026-05-29
Ridiculously expensive don’t care about there customer
Find something else this is uber expensive for small businesses
2026-05-13
Bad program
Makes it easy to pay, but the fees and there rules about them are enough to shut small businesses down
2026-05-09
Cannot login since ‘update’
Gets caught in a loop…use normal credentials, sign in page refreshes. Can login via safari on iOS and desktop with same credentials…weird
2026-04-23
Made my business run smoother
Safe and easy to use
2026-04-10
Easy
Good
2026-03-25
App logs me out every few weeks
Come on Stripe, there’s no need to log users out after just a few weeks. The one thing an app should always do is keep the user logged in. Stop being so obnoxious.
2026-03-06
Funds transfer
Hold on to my money for an unreasonable amount of time
2026-03-05
Highly recommended
Works seamlessly, it’s robust and payments are issued regularly & on time
2026-03-03
seamless and so easy
Couldn’t be happier using Stripe, everything you want and more
2026-02-13
Fees are way too high
I get fees need to be collected but a fixed 1.75% that doesn’t change if the invoice is $10 or $20K is criminal for the volume of money they shave off the top.
2026-02-12
Prove Id
Repeatedly asked to provide ID when it’s been done 6 times before. Driving me crazy
2026-02-04
What a joke
Having to wait 7-14 days to receive money from when an invoice is paid is a joke
2026-01-22
Misleading
Told my business colleague and myself that we couldn’t Tap and Go. Fees are more then I was told and payout is not within the time I was told
2026-01-19
TERRIBLE WAY FOR PAYMENT
Credit card payments, withheld for 3 days until paid into accounts. Better off using osko for free instant transfers at least the money arrives strait away.
Cant access any recent payments on the app.. cant talk to a human its all bots.. forget it
2025-12-17
Payments are held for days
I’m not happy with the way payments are held for days with Stripe. In today’s economy and how faster it has become, stripe keeping the money with them for days even thought it’s been paid from the payer account is just not good of a service.
2025-12-16
To slow
It takes atleast 4 days to get money
Your advertising pitch in Xero is “get paid faster” it is way faster to let customers do a bank transfer and I dont losae 1.7%
2025-12-07
Clunky
Whoever writes the code for your app should be forced to use it the same way the intended end user would. So much basic functionality lacking.
2025-11-13
Unable to open app
Unable to open app
2025-11-06
Aggy
So easy to set up and works great
2025-10-31
Awful app
NOT the same access as you would get on the website
2025-10-22
Ron
They charge me more than 200$ when I refund money for a client in less than 1 hour
2025-10-10
Slow payouts
Paid on a Friday mid day? Wait until Tuesday 4pm to be paid, terrible for contractors. It’s 2025 how can’t something be processed on a weekend
2025-09-06
Total rip off and slow
The amount of money they take per transaction is pure robbery and disgusting on top of having to wait almost a week.
Just so ridiculously slow and no it doesn’t get better with more use and they tell you it’s my bank that slows it down NO it’s theres checks and because they are international.
Use Square, yes they take a payment too everyone does but not even close to how much stripe rips you and money is in my bank account within hrs.
If I could give no stars I would.
2025-08-27
Rip off
Terrible.
Paying feed for my own money. And have to wait a day or 2 to get your money.
Or pay for it if you want it quicker.
Was a mistake to sign up.
2025-08-01
Fee too high
I got my first payment and the fee is so high !! $91.4 for one payment.
2025-07-31
WARNING DONT USE
They had no problem recieving the money but when I want to deposit into my account they have been giving me issues go use Paddle or any other competitor not this rubbish product. Plus they charged big fees not worth it bad pricing and even worse service
2025-07-30
Absolutely uselss app!
Ive been trying to verify my ID for literal MONTHS now and my first passport didnt work so i payed $250 for a new one and everytime i take a photo it just reloads. It doesnt even acknowledge the photo it just reloads completely and i lose all my progress so i just wasted a bunch if money and this stupid thing doesnt even work
2025-07-16
Impossible to get your money
It’s been weeks since I set up my stripe account and there’s no way for me to get my money out of the account and no one to contract.
2025-07-07
Doesnt even let me sign in
I have a stripe account for my business and tried mutiple times ro sign in and it just takes me back to sign in page like what is this app also my account is on test mode and i cant even turn that off
2025-07-04
Convenience.
Extremely Disappointed After 5+ Years – Moving to Square
I’ve been a long-time customer of Stripes — over 5 years — but my recent experience has been incredibly frustrating and disappointing.
In 2023, they quietly changed their policy to start charging fees on quotes, not just transactions. This was buried in fine print, and I only realized after quoting over $500,000 worth of business — and being charged for every single one. When I discovered this, I contacted support. After a lengthy two-month review, they acknowledged the issue and agreed that I should be refunded.
But that was over two weeks ago, and I’ve received no refund, no follow-up, and no communication.
This level of service is unacceptable. After years of loyalty, I expected better. I’m now making the switch to Square Payments, where transparency and customer support actually seem to matter.
Would not recommend Stripes to any small business unless you’re ready for surprise charges and endless delays.
2025-06-09
Hard to get support to solve issue
Hard to get support to solve issue , not proper response or we can talk to someone about problem . Can get better payment gate way then this
2025-05-15
Stripe Partner
Fantastic app, genius level tech.
Stripe has been the best addition to our business, recommend choosing stripe as your preferred provider.
2025-04-29
Undercooked
It’s quite ridiculous that in the strip dashboard, you can set up products, but in the app, it allows you to take a payment for tap to pay, but you cannot even pick the product you want to take payment for. Two thumbs down
2025-04-16
Owner
Owner Ashishkumar Pravinbhai Patel
2025-04-06
Stripe stole my money
USE ANYTHING ELSE.
THIS IS ONLY USED FOR PEOPLE WHO ARE HACKERS, CROOKS AND GOT FOOLED..
THE ACTUAL COMPANY STOLE THE LAST OF MY MONEY AND WOULDN’T GIVE IT BACK TO ME, 20 PLUS EMAILS AND PHONE CALLS.. nothing was done. I gave up.
Codes / virus - to steal money and skim can be loaded
I caught my IT guy skimming this way because it came up in text code, also I followed the money and it lead me to him, it was clever a few little things he did.
But yeah it’s dirty and they don’t MAINTAIN THERE SITE.. a lot of hackers also attempt to jack you so you will have bust IT GUYS, because it’s awful,
2025-03-11
DONT USE THIS APP
they hold your money for no reason!! i did a one time job and i wanted to get paid out, now i have to wait seven days to receive MY MONEY. horrible app, never using it again.
2025-02-09
Hard!
Difficult to set up! Difficult to navigate!! So many options and it’s and notifications that see irrelevant
2024-12-26
Useless
AI support and super high fees, this app will negatively impact your mental health
2024-12-24
Very professional service
Very professional service
2024-12-20
No support or care
If you rely on this platform then prepare for them to take your money and not communicate with you until you freak out
2024-11-17
No effort on the app version
No effort on the app version
2024-10-25
Money Deduction
I didnt know they charge almost %2 on every transaction.
They should mention it on the description.
2024-10-21
Useless in support
Round and round in circles going nowhere, and that was just getting the account setup. AI responses that just make you frustrated.
2024-10-20
Locked out
Have resurrected my account but a Catch 22 has me unable to access my account. It tells me I have to wait several minutes or contact support, and at the same time it tells me that I have tried to log in too many times.
So, I can’t sign in because no matter what instructions I follow, your system won’t let me sign in.
Please fix ASAP.
2024-09-15
Hate stripe
Horrible app and company to deal with,
2024-08-29
Director
Our money stuck somewhere for a week before we receive payment. !$&
2024-08-04
Scammer not releasing my payment
Stripe is not good they are scammers
From last three months they are not releasing my payment even they are not responding my text i did try to contact support many time
But they are not responding my mails
They are big scammer don’t use this app
2024-07-30
Charge huge amounts no help when need it
We have a issue with few jobs we have been sending emails
And ask for help but no one bothers to get back such a poor service for accompany charges massive commission.
2024-06-21
Happy so far
I’ve been using the website for a long time and happy so far. Maybe the negative comments I read in the reviews are for the app only. Will find out soon enough. Because I plan to use the phone more often than the laptop. Hence trying the app now.
2024-05-24
Poor service & too long to receive funds
There is no customer service - you can’t contact anyone from Stripe and they lock your money in the account to transfer to you at their discretion instead of when you want it - not recommended!!!
2024-03-18
Best sell
Had the best quality product than i expected and quick ordering process, highly recommended
2024-03-18
Typical faceless company
Be careful using this company, after 3 years of using them without any hassle they decided that because I don’t have a website for my business they would cut off my access to customer payments, they’re currently holding over $4000 worth of my money which I can’t even check to see if it’s there all I know is customers have paid into it but I can’t see if it’s there or if it’s been rejected.
They can’t seem to understand that not every business using them needs a website to conduct business. All you can do is try and answer questions on their site to prove you’re a legitimate business.
This is what happens when companies go faceless and uncontactable via other means.
If your looking for a payment system I’d suggest PayPal you still have to prove to them you’re a legitimate business but they have a much better means of checking. And you can see your funds in there all the time. So at least you know your money is there.
2024-02-14
Fraudulent transaction fees
Be very wary of Stripe always on the customers side, even if you’ve been in partnership with them for years as a business. A customer can dispute a transaction through Stripe and Stripe will remove the money from your bank account without any evidence of fraudulent transaction/. Strike will remove money from your bank account even after you present them with evidence that is contrary to the fraudulent transaction.
2023-12-28
Inbound Payments
I can’t believe that when you notify me of an incoming payment that you do not show who the payee is! I have multiple client invoices for the same amount …..is there a set-up issue?
2023-12-02
BEWARE! DO NOT USE THIS COMPANY
Stripe has locked me out of my account for “suspicious activity” that they don’t elaborate on. It has been weeks and access has still not been resolved despite a ton of emails to their support team (they have zero phone options). I have 5 figure $ amounts sitting in this account that I can’t access. They show zero urgency to rectify and just keep asking for more and more documents (driver licence, passport, bank statements all supplied and STILL not good enough to rectify). Worst service I have experienced from any business to date, avoid them at all costs and use another payment platform as I will be doing once this gets resolved (if ever).
2023-07-14
Absolutely lame
Their security fails to recognise government issued IDS and I just spent 10 days recovering my account. Not to mention your first payment keeps getting delayed in being released. There is no way to contact stripe other than emails and genuinely I am not going to recommend this platform to others. Square is 1000 times better even if they charge more fees!
2023-07-04
Awesome payment gateway
I should’ve gone with stripe from the start. The best protection against fraudulent transactions and online support is polite and gets resolved fast. I don’t have to stress anymore. Thanks Stripe.
2023-01-23
Manage the invoices and set invoices as paid through a different method.
I have made numerous requests throughout the years for stripe to integrate the ability for me to set an invoice or a subscription payment as paid through bank transfer for example. I still don’t have that access. We need the same features that the web application offers. The app is still missing crucial aspects for business needs.
2022-11-10
Lack of customer service
Stripe has the most misleading website!
1° NO PROMPT CUSTOMER SERVICE
If you have any issue with them there is NO phone number to call only via email or you leave their number and they will call in 30mins later in a drop call where your phone will ring one and drop out leaving with no time to answer although the website say 3mins.
2° FAST PAYMENT DOESNT EXIST
Took me 30days to have the funds in my stripe account and even after talking to 2 differents customer service team member still haven’t receive my money in my bank account and they said it’s because I haven’t provided an website or instagram account of my business WHEN IM A SOLO TRADER AND I DO NOT HAVE ONE
3° UNTRAINED STUFF
People answering answering by the standard Q&A from the website so if you have any questions that isn’t in the website Q&A they don’t know the answer
Ok platforms but the updates haven’t been updated on theirs Q&A so isn’t a very straight forward system as you read things and nothing alignes with what is written in the website
2022-10-18
DO NOT USE THEM
I am selling campervan fitting out service My costumer wanted to pay deposits so I could order his equipment and start on the project But guess what it took 12days for me to get the money that I could’ve have in matter of hours with a normal bank app transfer Then they charged me 75$ on 3500$ transfer It is absolute horror to be embarrassed in front of your clients while you try to survive in a new business Rubbish service
2022-10-03
Good Overall
Stripe is very easy to use & customer friendly. Payments have always come in on time, no quibbles (so far).
User options on the app is somewhat limited but desktop version is sharp & has everything you need.
2022-06-23
STAY AWAY
Your funds stay in limbo for 7 days and you can do nothing about it other than stare at your screen, they also charge a fee on top! Spoke to Stripe rep from a dodgy United States number and they cannot provide an actual reason for holding your money ransom other than “we validate bank details” lol what a joke
Wish I could give it no star
STAY AWAY
2022-02-16
Rip off and wish you could give 0 rating!!!
Not really the biggest fan, expensive and slow and they use copy and pasted responses. I’ve been waiting nearly 4 weeks now to have money released. They don’t provide clear information or proof and all the responses are the same. Worst rip off company. Please be aware and shop around. This company does not look after you at all.
2022-02-11
Generally Good
A bit frustrating that credit card cost is not charged to client, it really adds up when you loose $2 for every $100 paid. Also, you have to wait 'up to 7 days' for money to appear in account. It a big wait for a small business as cash flow is everything.
2022-02-09
Excellent
The stripe app and service is Excellent and even though I’ve only been using it a short time I really cannot think of any way it can improve. Well done Stripe team
2022-01-24
Slow payouts, new UI less readable
New UI is meh, too much white space and seems
less readable than the previous one. Payouts can be slow to be sent and also accumulate very slowly to the available soon section then to available to pay out section, then to the bank avec out. The dashboard, charts, and notifications are useful though.
2022-01-08
5 Star Rating
I have been using Stripe for you nearly 6 years and I must say I have never had an issue with anything. Thoroughly recommended.
2021-10-08
Crappy service!
I’ve been using stripe for a few months now & it’s just a let down. As a business, I rely on payments. MY income takes ages to get to my bank and the dates it says it will reach me constantly changes as well the amount. I’ve now disbanded my stripe account and gone with square up. Reading other reviews that are similar to mine make me think this is something stripe needs to rectify!!
2021-10-06
Very easy
Work perfectly especially for small business owners and online transfers
2021-05-05
Excellent platform
Excellent platform without which we would not have achieved our success so far.
Highly recommended
2021-04-25
Scam - be warned do not use !
Been around in circles with this useless company .Have been waiting to be paid for 3 weeks now. Getting emails saying I need more verification, responding to these emails with more verification and then being told that my account has now been approved but still can’t accept payments. I have spent hours wasted on the phone going around in circles with them saying there putting it as a high priority and there sorting it out . I am now 3 weeks later back to square one with another email saying my account needs be verified to continue with there service . Seems stripe must just hold money for as long possible you as many people as possible . Do not use this company !
2021-03-11
Wish i could give 0 stars
100% would NOT recommend to anyone. Borderline scamming company suspended my account after high volume of orders and refused to transfer thousands of dollars to my bank account.
Customer support is non-existent and will likely just copy and paste a /support web page to this review which will also lead to no solution.
Even with a verified account you’ll likely get your money stolen... dont waste your time with this garbage
Being told “good luck with your business” after having thousands of dollars taken from you feels great too
2021-02-04
Better than sliced bread
Been able to take credit card payments on my phone is exceptional easy and is done without any fuss at all.
2021-01-11
Disappointing
Disappointing to say the least .I have disabled credit card payments on my invoicing package. Stripe have held onto my credit card payments for over two months claiming they want additional information which I given multiple times. Still trying to claim all my payments for works I have completed months ago! Never will I use stripe again.
2020-10-02
Seriously unsatisfied!!!
They have charged so many of my customers unexpectedly and I every single time they try to point the finger back at us.
My customers come to me and we have to rectify every error at our expense.
Currently none of my customers can process any payments and are unable to be paid, we have been trying to communicate this issue to attempt to get it resolved quickly but with the poor customer service from Stripe’s team is quite literally a joke.
2020-10-01
Quick an easy to use
Very easy to use able to track all events with ease
You don’t wait long before money is in your account
2020-09-01
Stripe
Do not recommend. Hold payments back and charge ridiculous processing fees. I’ve had a large payment held back from them for over 3 weeks. They ask for information that they are not entitled to know and have held my money because of that. The first few payments went through fine but now all of a sudden they won’t let this one through.
2020-08-13
Poor user interface
Payment information comes though too late. Hard to reconcile your sales at the end of the day if you can’t get a total of approved payments. No phone support, very limited online support, overall a poor merchant experience. But I guess we now have an online store so they get an extra star for that.
2020-08-13
amazing and simple
as an 19 yr old starting a business myself, it has been a roller coaster. but stripe has made it 100% easier. And I feel in control of my finance and business!!
2020-07-15
Most difficult company to deal with.
I have seriously never had more difficulties getting my own money than with Stripe. The paid out my first few transactions no problem but have now decided to hold my money for no reason. Even their customer service reps agree there is no reason. Disgusting behaviour. All I want is the money I am owed. It’s not that hard.
2020-07-08
Great service
Works well for my small business
2020-04-09
Disgraceful
I run a small business and I rely on the funds from my sales to pay general business expenses. My funds are constantly delayed and not paid into my bank account ever on time and at present, my funds are being held in reserve and I’m being told my funds won’t be paid out for 120 days! This program is awful and if I could give zero stars I would. I do not recommend this service. To those of you considering Stripe, do yourself a favour and look elsewhere.
2019-11-13
Payment dates constantly changing!
I run a small business and rely on the payments from my customers coming through to pay staff. Every time I check to see when I should be expecting my payment and the date is shown, then check in that day, the day has changed! This has been going on for around 10 days. You take fees and now won’t transfer funds on the dates you declare.... just pay the money or I take my business elsewhere!
2019-11-01
Beware, Stripe unfairly delayed my payments
After joining Stripe and providing all the required and subsequently approved material, and being advised at several points during the sign up process that after the initial payment I would be paid out on a two day schedule, I received an email from Stripe today telling me that unless I had ‘normal’, or ‘sufficient’, trading volume they would not pay me out quicker than five business days. They went on to say that even if I did have sufficient trading, whatever that means, they would only ‘Try their best’ to get me on a faster payment schedule. This is a complete backflip from the 2 days payment schedule promised all along the sign up process. To say that this was a complete shock and quite disturbing is an understatement.
My business has been trading for over 12 years and to essentially hijack my payments by using vague and undefined terms such as ‘Normal volume’ after I have signed up and set up my accounts and received several payments is utterly unacceptable, and is conduct I would not expect from a supposedly reputable company.
In my line of business, being selling security safes, payments via credit card can be infrequent as the products are quite expensive, and customers often opt to pay via bank transfers as these do not incur fees as credit card payments do. So for Stripe to place this new caveat of ‘normal’ and ‘sufficient volume’ on my account comes from nowhere and is completely unethical and bordering on deceptive.
I completely understand the need for security measures when dealing with credit cards, but to withhold payments for a longer than usual period, being payments I need to live off, by using undefined and arbitrary terms for absolutely no valid, or pre-disclosed, reason is in my view a form of misconduct.
I must say I have lost much confidence and respect for this service and am considering taking my business elsewhere despite the significant inconvenience this will now cause me.
Users beware.
2019-08-16
hate hate hate
i wish i could give no star. terrible app and hate the way they run it. I asked for help about something and was told my payments would go in within 2 days and didn’t show for 7 days. You have no right to take fees either that’s ridiculous when you people didn’t work for that money at all. Absolutely disgraceful.
2018-09-11
The latest update has made the app pointless
I used the app version of Stripe to keep on top of my payouts. Knowing how much I would have coming on certain days allowed me to budget accordingly.
The new app just shows 1 day of payouts and a bulk amount, meaning I now need to log in to find out this information.
This change is inconvenient enough I have started to explore replacements for stripe.
2018-08-24
Nice to look at & easy to use but lacks many features
The app has a beautiful UI and easy to use but lacks many many features of the website, eg. Canceling a subscription. This stops me from running my business from my phone :(
2018-05-21
Please bring back time on payments
The new stripe app no longer displays the time of payments on the payments list - you have to click through to view. This allowed me to see the pace of sales with a quick glance. Please bring this detail back!! Thanks