2026-02-16
Crashed
The program crashed all the time and unable to finish the transaction - iOS
Updating
Description
The Access by KAI application is the official application from PT Kereta Api Indonesia (Persero) which makes it easy for users to access various kinds of services related to train travel in Indonesia.
TICKET RESERVATIONS
Access by KAI provides various menus for ordering train tickets starting from intercity train tickets, local train tickets, LRT Jabodebek train tickets, KCI train tickets, Airport train tickets and Fast Train tickets, all of which can be accessed in one application.
The Connecting Train menu in the Access by KAI application is useful for users who want to schedule connecting trains. The system in the application will find a combination of connecting train schedules as desired
MANAGE TICKET BOOKING
Users of the Access by KAI application can manage previously purchased train tickets. Passengers can add their tickets to the Access by KAI application purchased on external channels via the Check & Add Ticket menu. If you have added the ticket, you can change the schedule, cancel the ticket, transfer the ticket or print the e-boarding pass. With this feature in the Access by KAI application, passengers no longer need to bother going to the station.
LOYALTY PROGRAM
Railpoin is PT Kereta Api Indonesia's loyalty reward program as a form of our gratitude to our loyal customers. Railpoints will be obtained from every purchase of a train ticket, and can be exchanged back for a train ticket or exchanged at a favorite merchant. Be a premium member and enjoy the benefits!
ENTERTAINMENT & LIFESTYLE
Entertainment is a form of activity or method designed to provide entertainment or pleasure to people. Like watching movies, listening to music, and much more.
Entertainment and lifestyle are closely related because entertainment can be part of a person's lifestyle.
The KAI Access application provides several features to support these activities such as:
Trip planner is a feature to assist users in planning their trips. As well as providing information and also organizing trips. With the help of a trip planner, users can easily plan trips in a more organized manner, get relevant information and save time.
PPOB is an online payment system that allows users to make payment transactions electronically in a faster and more efficient way. The PPOB feature is already available at Access by KAI with products being sold such as credit purchases, data packages and electricity tokens.
Railfood is a food and beverage ordering service that is integrated with the Access by KAI Application to make it easier for customers to order food and drinks before or when customers travel by train.
The food/drink menu served is a selection of typical train culinary delights and regional specialties.
EoB and Premium Entertainment are additional entertainment features for watching movies streaming in the Access by KAI application without internet quota which can be accessed while traveling using the train's WIFI network.
Premium Entertainment is an additional paid entertainment feature for watching movies in streaming which can be accessed anywhere and anytime.
INTERMODA INTEGRATION
Access by KAI offers convenience in traveling by train and offers integration with other modes of transportation such as taxis and buses. So that users can plan their trips by train as well as order other modes of transportation
Download the ACCESS by KAI application right now, to be able to access the convenience of traveling by train.
Website: https://kai.id
Customer Service: 021-121, email: cs@kai.id
Follow us on twitter @keretaapikita & @ kai121
Find us on Facebook https://www.facebook.com/keretaapikita
Follow us on Instagram http://instagram.com/keretaapikita
Watch us on Youtube http://youtube.com/keretaapikita
What's New in Version 6.17.1
Celebrate Your Homecoming Journey with Us!
Embrace the warmth of the Mudik season and Eid festivities with the latest update from Access. We’ve refreshed our look to make finding trains to your hometown easier than ever.
We’ve also optimized our systems and fixed bugs to ensure a smoother, more comfortable booking experience for the big day.
Update your Access by KAI app now and make your journey home truly unforgettable! #SelaluAdaJalan
Seller
Name
KERETA API INDONESIA (PERSERO) PT
Information
Developer
Categories
Version
6.17.1
Size
164.9 MB
Game Center
No
VPP Device Licensing
Yes
Rating
Rated: 4+
Compatibility
iOS 15.6 or later
Devices
iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SE (3rd generation), iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max, iPhone 16, iPhone 16 Plus, iPhone 16 Pro, iPhone 16 Pro Max, iPhone 16e, iPhone 17, iPhone 17 Pro, iPhone 17 Pro Max, iPhone Air, iPhone 17e, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad Air (5th generation), iPad Air (5th generation) Wi-Fi + Cellular, iPad Pro 11-inch (4th generation), iPad Pro 11-inch (4th generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (6th generation), iPad Pro 12.9-inch (6th generation) Wi-Fi + Cellular, iPad (10th generation), iPad (10th generation) Wi-Fi + Cellular, iPad Air 11-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi + Cellular, iPad Pro 11-inch (M4) Wi-Fi, iPad Pro 11-inch (M4) Wi-Fi + Cellular, iPad Pro 13-inch (M4) Wi-Fi, iPad Pro 13-inch (M4) Wi-Fi + Cellular, iPad mini (A17 Pro) Wi-Fi, iPad mini (A17 Pro) Wi-Fi + Cellular, iPad (A16) Wi-Fi, iPad (A16) Wi-Fi + Cellular, iPad Air 11-inch (M3) Wi-Fi, iPad Air 11-inch (M3) Wi-Fi + Cellular, iPad Air 13-inch (M3) Wi-Fi, iPad Air 13-inch (M3) Wi-Fi + Cellular, iPad Pro 11-inch (M5) Wi-Fi, iPad Pro 11-inch (M5) Wi-Fi + Cellular, iPad Pro 13-inch (M5) Wi-Fi, iPad Pro 13-inch (M5) Wi-Fi + Cellular, iPad Air11M4, iPad Air11M4Cellular, iPad Air13M4, iPad Air13M4Cellular, iPod touch (6th Generation), iPod touch (7th generation)
Languages
English
App Store: Customer Ratings
Ratings & Reviews
4.5 of 5 (61 Ratings)
App Store: Customer Reviews
2025-12-25
Rail Food doesn't work
Kesel banget masa ga bisa pesen makan via rail food, menu ga bisa muncul dan ga bisa di akses
2025-05-27
Pilih tiket lansia
Sulit atau tidak ada kesempatan memilih umur lansia meskipun sudah terdaftar.
2024-09-08
Apakah aplikasinya bisa digunakan ?
Saya install agar bisa pesan woosh,
Setelah di instal perlu jadi member basic agar bisa pesan woosh,
Tp kenapa tiap kali mau isi data diri, di pilihan “Tipe ID” ketika di klik tidak pernah muncul apa2, jd gimana dong solusinya ?
Jd saya tidak bisa pakai aplikasi ini
2023-12-24
KAI pay tidak bisa dipakai
KAI pay diminta aktivasi setiap kali log in, setelah aktivasi juga tetap tidak bisa dipakai untuk pembayaran. Aktivasi berulang kali tetap bermasalah
2023-08-19
UI yang baru jelek
UI yang baru bikin lemot dan jelek, malah jadi ga fungsional, ga ada user testnya kah?
2022-09-20
Not even working properly
When I try to add a payment method, the app always fails even though I have inputed the OTP and the correct PIN. Also when I try to activate my KAIPay, after I put my information and click next, the app would go back to the homepage. Please fix this because the app is not even usable at this point.
2020-11-28
Huf
Ga bisa banget ya hire IT yg competent atau sekedar mengecek berkala apa aplikasinya berjalan dengan normal - let alone berjalan dengan baik.
2019-06-02
Lack
There is no log out option
2016-12-10
Kosong
Setelah memilih jadwal, layar selanjutnya kosong yang seharusnya memuat jadwal kereta. Dan interface nya terlalu besar untuk layar iphone 6+