2026-05-29
Unfriendly app for the common man
Create some videos on how to plan trips and track real time bus locations on your app please.
Updating
±0
#55 in Top Free Apps > Navigation
Description
MyWay+ is the Transport Canberra ticketing system that puts public transport services in one place, so you can choose what works best for you. The MyWay+ App is an all-in-one transit app that lets you pay your fare, get directions, use map navigation, find bus and light rail schedules, and manage your MyWay+ account. MyWay+ gets you there, your way, simply.
Download the MyWay+ App and start Travelling.
- Personalised plans - plan your journey and travel the way you prefer.
- Real time information - View real time stop arrival times, accessibility and crowdedness information, and service updates.
- Choose your favourites - Favourite trips and services and receive relevant notifications to inform your travel planning.
- Easy top ups - Access to account management features on the go and receive notifications when your account is low.
- Easy boarding - Use the quick-to-access MyWay+ QR code to tap on and tap off when you board and at light rail stations.
For more information visit www.transport.act.gov.au
What's New in Version 2025.2
Changed:
- The "Delete my account" and "Download my data" options are hidden when not logged i
- Update wording on My Personal Data screen
Fixed:
- Fixes issue where some public transport routes were shown in the wrong colour on the map
- Stability fixes
Seller
Name
Transport Canberra and City Services
Information
Developer
Categories
Version
2025.2
Size
43.3 MB
Game Center
No
VPP Device Licensing
Yes
Rating
Rated: 4+
Compatibility
iOS 16.0 or later
Devices
iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SE (3rd generation), iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max, iPhone 16, iPhone 16 Plus, iPhone 16 Pro, iPhone 16 Pro Max, iPhone 16e, iPhone 17, iPhone 17 Pro, iPhone 17 Pro Max, iPhone Air, iPhone 17e, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad Air (5th generation), iPad Air (5th generation) Wi-Fi + Cellular, iPad Pro 11-inch (4th generation), iPad Pro 11-inch (4th generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (6th generation), iPad Pro 12.9-inch (6th generation) Wi-Fi + Cellular, iPad (10th generation), iPad (10th generation) Wi-Fi + Cellular, iPad Air 11-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi + Cellular, iPad Pro 11-inch (M4) Wi-Fi, iPad Pro 11-inch (M4) Wi-Fi + Cellular, iPad Pro 13-inch (M4) Wi-Fi, iPad Pro 13-inch (M4) Wi-Fi + Cellular, iPad mini (A17 Pro) Wi-Fi, iPad mini (A17 Pro) Wi-Fi + Cellular, iPad (A16) Wi-Fi, iPad (A16) Wi-Fi + Cellular, iPad Air 11-inch (M3) Wi-Fi, iPad Air 11-inch (M3) Wi-Fi + Cellular, iPad Air 13-inch (M3) Wi-Fi, iPad Air 13-inch (M3) Wi-Fi + Cellular, iPad Pro 11-inch (M5) Wi-Fi, iPad Pro 11-inch (M5) Wi-Fi + Cellular, iPad Pro 13-inch (M5) Wi-Fi, iPad Pro 13-inch (M5) Wi-Fi + Cellular, iPad Air 11-inch (M4) Wi-Fi, iPad Air 11-inch (M4) Wi-Fi + Cellular, iPad Air 13-inch (M4) Wi-Fi, iPad Air 13-inch (M4) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation)
Languages
English, Arabic, Chinese, Danish, Dutch, Finnish, French, German, Italian, Japanese, Korean, Norwegian Bokmål, Portuguese, Spanish, Swedish, Turkish
App Store: Customer Ratings
Ratings & Reviews
3.4 of 5 (1,203 Ratings)
App Store: Customer Reviews
2026-04-28
Well below average
Useless just like everything else the ACT government touches.
2026-04-26
Good app but needs a dark mode icon
The app is easy to use and functional however it is missing a dark icon for dark mode on iPhon
2026-04-04
Terrible app
Sometimes it’s really difficult to access my account, and most of the time I can’t even top up my card. I hope the system improves one day!
2026-04-03
Still not working properly.
Hasn’t worked properly from inception and no update for 10 months. I guess Transport Canberra has given up!
QR Code doesn’t display or isn’t recognised by the scanner. No way to get help in the app or online portal. FREE TRAVEL FOR ME.
So difficult to use that customers should get free physical cards so they can stop using the QR code
When you search a bus stop number it is way down the list returned. One stop was 15th after addresses in the USA and Netherlands.
You can’t access FAQs from the app or account pages.
Bus arrival times are bizarre, the real time ones are inaccurate anyway. When I use the location icon in the app it zooms out so far it no longer shows bus stops. And is difficult to return to my actual location.
The journey planner has me getting off the bus I am on and getting on a 2nd bus to travel 500 meters or getting off 900 metres away even though the bus I am on is going the same way to the chosen destination and arriving earlier. When I use an arrive by time it shows me buses arriving up to 90 minutes early despite more timely options being available.
2026-04-02
Frustrating
The app works well for getting on and off the bus and trip planning. It is horrible for checking account balance or easily topping your balance up. It often comes up with ‘connection error’ and the app has had to be deleted and downloaded several times.
2026-03-30
Inaccurate
There is a really frustrating bug that shows a bus is “on time” at a stop when it has infact pulled away three minutes beforehand. the live bus tracking is accurate, but the timetable itself isnt & it doesn’t update to the tracking. im sick of checking my timetable to be told my bus is coming at a specific time when it has already departed
2026-02-27
Frustrating to use
Works sometimes, other times when I look at what time the buses come it’ll give me every option but the one I’m looking for
2026-02-13
Just terrible
Not user friendly… created account and added money. Now account doesn’t exist.
Stay well away from it
2026-02-11
No QR code
Unusable, the app has no QR code and no top up button. What’s the point of this app if we cannot use it?
2026-02-03
Bus schedules
Come back after a short break and bus times are even worse!!!!
2026-02-02
Worst App
This app is useless, cannot top up the card, just circling. Journey planner is not very informative does not tell you what bay at the interchange to catch bus.
2026-01-17
Logging in
After several months I still cannot login into the app using my ACT account - it’s just goes in a loop until an error comes up about NEC. Terrible app. It needs more work
2026-01-13
Buses don’t always show live location
The value of this app is in seeing the live location of the bus. Since the new year I haven’t seen one bus advertise its live location on my morning or afternoon commute.
Before the new year whether or not a bus would show its live location was 50/50.
2026-01-05
App broken
Tripgo doesn’t work so no timetable information is available.
Attempts to login to my account using ACT Digital Account displays a message “an error has occurred”. So there is no way to access my account balance information.
2026-01-05
speechless?
the amount of time taken to get the app to a functional state is embarrassing. the fact that it still is barely usable because of ui and lacking functions, it's almost hard to believe how bad it is
2025-12-10
Not intuitive
There’s no instructions. Online says to open app and display QR code but you have only a map you must search for destination before you have an option of QR code which then open my card on Apple Pay instead of using balance on app
2025-12-04
Current version faulty
The version of the app as of November 2025 will log you out after a few days. When you try to use it you get an error “your tickets will be shown here; you currently have no tickets” and won’t show the QR code. The only way I’ve managed to get it to work again is to use the app to go off and log onto the portal. I’m tempted to get another “free ride” to cover the cost of buying a physical card.
2025-11-10
Zero stars
Useless app. Code doesn’t come up and when it used to there code was ad hoc read by on bus machine. Laughable.
2025-11-04
Not user friendly
Unable top up , see balance or other basic functions in the app. It redirects you to a web account once you finally figure out that you have to go into your personal details to actually do anything half useful.
Can’t we please have a more efficient platform such as the likes of the Opal system in NSW?
2025-10-13
Worst app ever
Put $50 on my account, said it worked, card continued to decline, had to put another $50. Couldn’t log into my own account and it locked me out for 15 minutes because it made me change my password and continued to say it was incorrect. I take the bus to school everyday and have to use this nightmare of an app.
2025-08-16
Worst City Transport App
Getting around Canberra on Public Transport made even harder with this app. This app is not accessible. It also doesn’t provide an ability to easily manage your account or a standalone card. The login process is completely broken, the timetables are incorrect and you can’t see live bus updates.
2025-08-15
No tickets?
In the spot which used to generate QR codes, it now says “My tickets.” But it says I don’t have any valid tickets???
2025-08-04
A complete fail by ACT Gov
The thing never works, always having to uninstall and reinstall just to generate the QR code to get on a tram or bus. Lucky bus drivers don’t care otherwise I’d never get anywhere.
2025-08-03
Leaves a lot to be desired
Qr codes don’t work and trip go app integration means you need to take five steps to see when the next bus is coming. Which might be wrong anyway.
2025-07-27
Realtime information is misleading
The real-time information is misleading: it was clearly said that the bus would arrive at the station in 10 minutes, but the bus left 10 minutes ago. Swiping the QR code is also slow and unstable. I often swipe the prompt but not to swipe.
2025-06-30
Inaccurate
Has been giving me consistently inaccurate schedules.
2025-06-20
Not Good At ALL
The app does not even have your bus card linked to it and takes you to a seperate website to log in and find out how much money is on your card. It’s practically a waste of time. And using Maps or google maps is more efficient if your trying to find the nearest bus station or the best route to take.
2025-06-18
Wonder how much this cost the rate payers
Such a poor execution and choice of technologies e.g QR code. The payment inexperience is terrible and no thought given to passes for families.
2025-06-18
Great idea, poorly done
The idea is great but the execution leaves a lot to be desired, from inaccuracies in information, suggesting places on the other side of the world, recommending driving everywhere to the crazy slow qrcode reader.
2025-06-12
G
The app has bug where I have logged into the Myway+ account then it shows login expired straight away. It makes it impossible to check your card balance. Also the two different login one via ACT digital account and one username and password are different accounts even they can be the same email address. It made me lost $35 credit on my old Myway account.
2025-06-11
Awful
This is an absolute high school project of an app. The QR code never works on the readers (which on the plus side means I always get free rides). It doesn’t show you any useful info. Just pushes you to a website, which you need to log on to each time. Useless navigation tools which the native apps do better. I cannot express meaningfully how useless this app is.
2025-06-05
Why make another app when google map works
Cumbersome to use. Always show an overseas address instead of the domestic one. Route stroke too thick to see. Why do they have to commission a new app instead of just uploading the data to google like the opal system in Sydney?!
2025-06-01
Downgrade from my way :(
Live tracking is intermittent, and I can’t add my physical card to my account, let alone set up auto top-up.
2025-05-23
Cant transfer Balance to Myway+
Followed the scant instructions to transfer balance from old myway account but keep getting the Error Message that my old myway account number doesnt exist !?@! This is not helpful and it is very unfair to steal my account balance in this way!
2025-04-28
My way+
Absolutely frustrating to try to use!
Given that this App has been out for 6 months now you should just ensure that as much real time data is as possible is made available to 3rd party apps so that some useable information is available on Canberra bus times!
2025-04-27
Useless app
As if it isn’t already bad enough how terrible the public transport is in Canberra… They had to go and top it with the most useless app ever. You can’t actually top up your myway card in the app, it takes you to an external browser where you have to log back in every single time. My QR code disappears if I haven’t used the app for a few days, i’m forever just having to log in through the “myway portal” which is just an external browser completely separate to the app - so what exactly is the point of the app? Most transport apps like Opal will just keep you logged in and you can do everything via the app. You can’t actually do anything useful in the app apart from check the bus and tram times - and more often than not the timetables are incorrect. This cities public transport system is a laughing stock, and no matter how many people complain they never bother to fix the issues. I’m convinced this system was designed by someone who’s never caught PT in their life.
2025-04-23
Hopeless & frustrating
A complete waste of time trying to make this junky app usable. What a joke.
2025-04-22
QR Code completely useless
Can’t get a new QR code to travel unless I completely log out(ie including of the browser version). Then log back in to it all. The process to get a new code takes longer than the trip.
2025-04-20
Rubbish
Absolutely
2025-04-19
Login Problem
Now suddenly this app logs me out and I am trying to login but keeps sending me error. Fortunately website is working but there is no records for my transaction history, travel history and balance is showing 0 (which is not true).
Fix this app asap.
2025-04-16
App doesn’t have any option to dis-link the linked card.
I accidentally linked two cards with my myWay plus account. Now there is no option to dis-link it.
I called customer centre and they told me that they don’t have that feature yet. This is so annoying.
Why application allow me at first place to link more then one card with one account?
I think developers and tester haven’t done their job properly. Also, product owners also missed it in UAT. What’s going on here?
ServiceNow has featured called validation. Using validation we can resolve this simple bug. I hope this issue should fix soon.
2025-04-16
So bad
Why even have an app if all it does it take you to a website, if I could rage it lower I would
2025-04-11
A terrible app
My god this is a terrible App. Clunky, basic and difficult to find the information you need. Try to do something simple like logging in is a journey of frustration and often failure. I don’t know who designed and maintains the app but it is a big fail.
2025-04-09
Does not let you log in
The app is slo and does not allow me to log in and if I have an account and have to reset my password. It makes you go to ACT government ID then I reset my password but because I have an old number on that account it won’t allow me to click anything different. Someone needs to fix this so that you can change your old number, but there is no way to change your old number.
2025-04-03
Failure
System is incapable to deliver a ticket.
2025-03-28
Still a poor app
Still lacking basic features that we take for granted when using something like the NSW Opal app. Also I want to see buses that are on their way to my location and where they are in real time, like I used to be able to do - still can’t get that info with the latest version. Pretty poor effort.
2025-03-21
Garbage app
Hate using it
2025-03-20
Terrible
Terrible. QR is useless. Worked for the first 5 weeks and then totally gave up. It’s inconvenient with scanning on with finding the right position for it to recognise the QR. Bought a tap on card which can’t even connect to the QR or my account. The QR says expired when I’ve checked the amount on the QR and even tried deleting and resetting the app. I thought that maybe it would sort itself out over a couple of days but it hasn’t. Now the bus driver is getting annoyed and frustrated and quite frankly being rude. How can you get angry at a school student when it’s clearly not their fault? It’s an issue on their end it’s obviously not ours! Number 27 bus driver at 3:38 from Gungahlin needs training or even the sack. How can you laugh at a school student for asking for help? And make it seem like they are the idiot? And then proceeds to sharply break on purpose while a four year old kid was standing up out of their seat to walk to their grandfather. Then yell at the kid for moving around COMPLETELY stopping traffic just to yell at the FOUR year old kid. Disgraceful, there are so many occasions that I see where people get yelled at and disrespected by bus drivers. They need to better especially the bus driver of number 27 at 3:38pm.
2025-03-18
QR code won’t work
Every time I open the App, it now says ‘Error while getting your tickets’. It worked a couple of weeks ago, no idea why it has suddenly stopped.
2025-02-28
Awful
The incompetent manner in which transport Canberra has set this up is incredible. I have an account but will not recognise, changed password - nope still won’t. Try to do a simple top up on their webpage - server won’t respond. They could have looked at Vic Transport - amazingly good interface by comparison to this.
2025-02-27
Walk Times
Would be wonderful if the predicted walk times to and from recommended bus stops could be shown on preview (as shown on Google Maps public transport map recommendations)
2025-02-21
Gaslighting app
I’ve been waiting at the bus stop for the past 15 mins, I logged on to myway+ and apparently a R4 bus went by 5 minutes ago..
no one else has seen the bus go past and now we are all left here looking at the paper timetable and checking our watches. Get it together transport Canberra!
2025-02-14
Rubbish
Barcode system is rubbish, some scanners sometimes work, they are slow when they do work. Have to navigate to Profile to check your transactions which launches in a browser which you then have to sign in again which includes MFA so ends up taking few min everything you want to check they are charging you correctly.
Please fix this app.
2025-02-09
Terrible user experience
I use the QR ticket due to carryover credit from before the migration. But you can’t see how much credit is left without logging in. But the app constantly says “an error occurred, try again” and I can never see what’s left.
Also the bus routes appear incorrectly on the map, often cutting through buildings and suburbs instead of following a road.
2025-02-07
MyWay+ is a disaster
MyWay+ is poorly designed and even more poorly implemented, with endless defects and problems. But unfortunately it’s consistent with the very low and progressively declining level of service we’ve come to expect from the ACT Government.
2025-02-02
Basic but works
App is fairly basic, anything that needs to be done re: your myway+ account is done through the inbuilt web browser rather than directly through the app interface itself. Account details and actions should be available directly through the app with card balances displayed, similar to other transport apps around the world. Ticket purchases should also be available through the app itself. The trip planner is available after multiple steps with a very small “from” section when you select a destination, so small it can easily be missed. Thankfully it seems to have been adjusted to default to public transport, instead of other options that would come up before public transport. Live tracking markers can be confusing as well (third party apps seem to have this better displayed). Overall it is usable, but with some adjustments it could be a great app for transport and ticketing in Canberra.
2025-01-28
More time needed for testing
My experience using this app so far has been frustrating.
There isn’t an easily accessible “create MyWay+ account” button – this would be handy to have somewhere in the “log in” screen for those who don’t have an ACT digital ID or account yet.
This app isn’t intuitive.
2025-01-21
Better then google
Much better then google
2025-01-18
Bad app
The people behind this app should make a workable app which would make topping up (or anything related to the MyWayPlus card) easier. If its not ready, dont launch it. Go to Melbourne, and see how the PTV app works, you can seamlessly top up your linked Myki card through the app. Please fix this.
2025-01-14
Useless
Bring back the tracking on Next There. You can’t see where the bus is until it reaches where you are. The way next there simply tracked everything that was near your location was much better. Very disappointing. A big step backwards in convenience terms.
2025-01-14
Terrible user experience
Bad UI, terrible UX. If these two front-end fundamentals are not met in a modern day app, how are users assured any confidence on the security of the back-end with personal and financial data security? My guess, I wouldn’t be surprised if this is already compromised.
2025-01-13
Was this outsourced?
The app smells like it was written as a uni project.
Super basic UI and its essential purpose (buying tickets) doesn’t work.
I’ve just signed up for an account online successfully, used that account to sign into the app, but now the app throws errors and I can’t even sign in online.
The API is clearly failing to find new accounts.
This is pretty standard behaviour and I would expect this kind of bug to be caught before making it
to production.
2025-01-11
Useless
The app is absolutely useless and why are we using QR codes instead of NFC to validate a ticket. This will be a case study in what not to do when implementing a transport ticket system… but wait, didn’t every other jurisdiction in Australia go through this?
2025-01-06
Bicycle integration dodgy
I’ve got riding a bicycle as a transport option but the app just ignores it. Sometimes it will come up as an option but other times it will suggest I take another bus and walk even though I know riding a bike from a stop will be quicker
2025-01-02
Still doesn't work after a month
Downloaded the app in November 2024. It's now January 2025 and it still just gives error messages and can't be used to purchase a ticket (which, let's face it, is it's essential purpose). The Website says to check the app store for updates and indefinetely have the current version. This app is beyond useless and has chewed up hours I don't have trying to get it working. I'd give zero stars if I could
2024-12-12
Absolute garbage
Takes several minutes to get the QR to scan successfully if at all. Do yourself a favour and uninstall the app and just buy a physical MyWay card instead because the app offers nothing practical outside of trip planning which works better on the website anyway.
2024-12-11
Terrible. Waste of tax payer money.
Poor UI, duplicates any other map app functionality that has been around since forever, seemingly no extra functionality, and certainly doesn’t provide real time journey planning. What planet are we living on? Complete waste of money.
2024-12-10
Utterly disappointing
Interface is not user-friendly or intuitive. The app does not provide useful real-time information about bus locations and you cannot top up your balance through the app.
2024-12-03
Clunky app that doesn't work
The GUI on this app is giving very "10 years ago" vibes. Very basic, lacking features. People complain about the myki card app but at least you can accurately check balances and reloading is a breeze. The myway+ can't even manage to transfer balances from the old system. No wonder there are so many dollars that haven't been transferred! Just returns an error message that the card doesn't exist - but I can still log in on the old system and see my balance there.
2024-12-03
WHAT A HOPELESS APP
I've used many different Trip Apps and this is the worst. Who ever designed this has n ver been a public transport user that's for sure. It doesn't fill the screen, doesn't give any indication of where the next bus is and doesn't just open up to the buses coming. AT Canberra, you need to junk this and start again!
2024-12-01
Can’t see balance
This would be the second most useful thing — seeing the balance. Double clunky logins later and the trips and balance show in another portal. Send that to the front of the app please.
2024-12-01
Card set up
It’s not obvious and haven’t use my account in years cause you could just tap with the machines or use your bank. Now I have a card number that’s supposed to be 12 numbers long but mines only 10 and on top of that it’s not sending emails for me to reset my account password so now I’m locked out. How the hell am I suppose to get to work in the morning if it’s not working. This is ridiculous.
2024-12-01
Really mediocre user experience
What’s the point of having an app if you’re just going to make your customers log in via a web portal to see their balance and other crucial information?
I’m all for the new contactless payment options, but so far the app has a lot of room for improvement
2024-11-28
Useless
Obviously the rollout of the new system has been going disastrously, but that shouldn’t overshadow the fact that this app itself is useless. For me, I managed to transfer the $12 I had on my old MyWay card to my new “account”, and wasn’t that worth doing for this app to just give me an eternal “error while getting your tickets - unable to refresh expired tokens” message? No matter how many times I logout and in again, delete and reinstall the app, or close and reopen things, I never get any further than that. On the plus side, my $12 balance appears to be safe. On the other hand, I’d probably pay that to not have to use this app again.
Good luck to all the drivers saddled with bearing the brunt of implementing this lemon of a system.
2024-11-26
Difficult to get into once you close the app
I don’t know how developers can make an app so difficult to get into. As a senior, I have an iPhone which will save logon details (like all major devices). Yet. Do you think I can get back into the app. So frustrating. The app is as far as I can tell. A failure. Try again people. And make the login process easier please!
2024-11-26
Poor start
Terrible login process that doesn’t have “create account” available. You can find it after some messing around. The ACT Digital ID is actually Choose Canberra, reusing an existing solution but changing the name. Fortunately Apple Passwords figured that out.
2024-11-21
No real time , no alert, why the bike tho? This is about the BUS!!!
No real time showing on the app, like how many minutes until left until the bus arrives. The old NXT bus is better with the new one! Atleast the NXT bus is showing real time like 5mins till it arrives the bus stop. With MYway+ NOTHING! It even asked if I want alert when bus arrives, surprise the bus is right in front of me and no alert! Jeez!! The real time is the most important feature in the app! Can you atleast tell if the bus is coming or cancelled?
2024-11-20
Live tracking for Buses?
NO live tracking on buses !! NO updates on Stop number (Stops only show numbers and no name however Apps show only names) why 😞
Couldn’t find a back button to select a different route,
There are 3rd party Apps like Moovit which resolves these basic grievances ☹️
2024-11-14
Good first impressions
App looks good so far (at time of writing MyWay+ hasn’t finished launching, so real time data doesn’t seem to available yet). I found that the Journey Planner recommended I motorbike instead of taking public transport. I suggest removing car, taxi and motorbike as default recommended options. It would also be great to have an iPad and Apple Watch app in future. Wishing you success!