2026-01-07
Horrible exchange rate
Wanted to try this app for the bonus points promo…theyve got a horrible exchange rate and ive lost money as Wise is alot cheaper.
Updating
+9
#70 in Top Free Apps > Finance
Description
With Qantas Pay, you can earn Qantas Points on your own money at home and overseas. Lock in rates on 10 foreign currencies or load Australian dollars to spend worldwide - anywhere Mastercard® is accepted.
Qantas Pay opens up a whole new world of points earning potential. Earn Qantas Points for simply loading your money and spending at home and overseas.
• Earn 1 point per AU$1 equivalent loaded in foreign currency.
• Earn 1 point per AU$1 spent overseas.
• Earn 1 point per AU$4 when using your card at home - plus earn bonus points when spending on Qantas Flights, Marketplace and Wine.
Plus, with Qantas Pay you can enjoy no foreign transaction fees and no account fees.
Start planning your next adventure and discover how points make it possible with Qantas Pay.
Manage your money with the Qantas Pay app
• View your balances, transactions, statements and more.
• Load funds by bank transfer, BPAY and debit card, or by using Apple Pay.
• Hold up to 11 currencies.
• Instantly add your Qantas Pay card to your Apple Wallet to shop in-store or online.
• Instantly transfer funds between currencies and to other Qantas Pay cards.
• Get help locking your card when you need it.
• Change your card PIN.
• View offers available to you when you use your Qantas Pay card.
We take security seriously
We take the safety of your data seriously, with advanced processes and systems in place to protect your information. And while logging in is as easy as using Face ID or your fingerprint, there’s extra authentication when you need a little extra peace of mind.
Don’t have Qantas Pay?
It only takes a few minutes to start enjoying all the great benefits Qantas Pay offers. Download the app and follow the prompts to sign up for free now.
Any questions? Visit qantasmoney.com/qantas-pay
T&CS apply. See full terms and conditions at www.qantasmoney.com/qantas-pay.
Issuer: EML Payment Solutions Limited ('EML') ABN 30 131 436 532, AFSL 404131. Consider PDS, FSG and TMD.
What's New in Version 1.6.0
New currencies - We are expanding our supported currencies to provide you with more travel money options. We have introduced the following new currencies to Qantas Pay:
• South African Rand (ZAR)
• Swiss Franc (CHF)
• Danish krone (DKK)
• Norwegian krone (NOK)
• Swedish krona (SEK)
Seller
Name
Qantas Airways Ltd
Information
Developer
Categories
Version
1.6.0
Size
127.8 MB
Game Center
No
VPP Device Licensing
Yes
Rating
Rated: 4+
Compatibility
iOS 16.0 or later
Devices
iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SE (3rd generation), iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max, iPhone 16, iPhone 16 Plus, iPhone 16 Pro, iPhone 16 Pro Max, iPhone 16e, iPhone 17, iPhone 17Pro, iPhone 17ProMax, iPhone Air, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad Air (5th generation), iPad Air (5th generation) Wi-Fi + Cellular, iPad Pro 11-inch (4th generation), iPad Pro 11-inch (4th generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (6th generation), iPad Pro 12.9-inch (6th generation) Wi-Fi + Cellular, iPad (10th generation), iPad (10th generation) Wi-Fi + Cellular, iPad Air 11-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi + Cellular, iPad Pro 11-inch (M4) Wi-Fi, iPad Pro 11-inch (M4) Wi-Fi + Cellular, iPad Pro 13-inch (M4) Wi-Fi, iPad Pro 13-inch (M4) Wi-Fi + Cellular, iPad mini (A17 Pro) Wi-Fi, iPad mini (A17 Pro) Wi-Fi + Cellular, iPad (A16) Wi-Fi, iPad (A16) Wi-Fi + Cellular, iPad Air 11-inch (M3) Wi-Fi, iPad Air 11-inch (M3) Wi-Fi + Cellular, iPad Air 13-inch (M3) Wi-Fi, iPad Air 13-inch (M3) Wi-Fi + Cellular, iPad Pro11M5, iPad Pro11M5Cellular, iPad Pro13M5, iPad Pro13M5Cellular, iPod touch (6th Generation), iPod touch (7th generation)
Languages
English
App Store: Customer Ratings
Ratings & Reviews
2.9 of 5 (68 Ratings)
App Store: Customer Reviews
2026-01-06
Continues to reload unable to login
This app continues to reloads before putting my password consecutively unable to login
A total nuisance
2025-12-29
You dont receive the same qff digital facility
Dont lock your money in. This is such a useless app
2025-12-28
No way to log in
Tried to log into the app but keyboard to enter details does not appear. Bug fix needed?
2025-12-11
Login each time
Even with FaceId enabled and Remember Me ticked I have to login each time to the app. Waste of time when it’s simple to save login credentials.
2025-11-28
Keeps asking for manual log in
Despite having FaceId enabled, the app now requires a manual login. Why?
2025-11-20
Cannot log in
Everyone I try and log in, I enter all my Qantas FF details and it think for a bit and then gives me the ‘oops something went wrong’ screen…I’ve tried a dozen times over the past month. What a waste of time!
2025-11-07
Previous App was miles better
This new Qantas Pay App is a disaster. No balances and weeks behind with transaction data. Not that helpful when you are traveling. Been with Qantas for 10 plus years but will be leaving now
2025-11-05
Serious Update Required
Please update this app at the earliest. It is poor from start to finish. The old Qantas Money app was much better. This app asks for your credentials every time as if you’re logging in for the first time. Then it asks you every time to enable fFce ID but it never remembers it. Once in the app, it is very basic. It’s so frustrating that I’m thinking of not using my Qantas Pay debit card which we were in a way forced to accept because the Qantas Money card was not going to be continued. In 2025, it is absurd that the Qantas Pay app exists in this format
2025-10-31
Frustrating beyond anything to top up!!!
Can you guys fix it so the app will stay in memory when switching off and back within the space of 10 seconds…
You send a text verification that i have to open up because its further in the text (clearly for security) so when i open my messages for the code, i switch back to the app and you invalidate the top up transaction…
Seriously, it’s just asinine design!
2025-10-30
Annoying log in process
Very annoying that you can not actually log in via the app and you’re directed to the Qantas website. The Qantas money app was much more user friendly especially while traveling.
2025-10-27
Easy, has Apple Pay and more points
Easy to add FX and now spend with Apple Pay so I can use it for normal spend in Australia and still earn points. So much easier to use. Just needs a few more currencies, but the regular offers are good
2025-10-22
Have to fully re-Auth each time I open
App has been deleted and reinstalled however a full Qantas re-Auth is required each time it launches
2025-10-21
Only if you need a point on cash
Even though their frequent fry system already got attacked, there’s still a turtle movement to improve the security features.
More security features for their travel card? We better watch a sloth running. Just take care of ourselves when using their card overseas.
There’s only lock and unlock card feature available, that’s it. Nowhere near basic security features the bank cards offer.
Yes, there’s 24/7 customer service but if you know you know. Just take a deep breath before calling and many during asking for help.
Most countries already accept credit card payments so better to earn points while travelling that way. Only use this card for a country where cash is needed and you really know how to get maximum value of their points.
2025-10-16
Great Concept, Poor Execution — Needs Major Improvements
The new Qantas Pay app has potential, but it’s rough around the edges and badly needs a polish.
Transfers from a bank take 6–12 hours to appear in the account which is way too long when most banks use OSKO and clear instantly. It’s frustrating knowing Qantas likely receives the funds right away while users wait half a day to access them. Card top-ups also have a $50 minimum and cost Qantas a fee, while bank transfers are free, so the delays make no sense. The “Current Balance” is another weak point. It often doesn’t update correctly after spending or adding funds, and I’ve had to close and reopen the app several times and or wait hours, before it shows the right updated amount. After checking the transaction log multiple times, I’ve found my balance to be off by anywhere from $9 to $130 less than it should have been, sometimes for more than 12 hours.
The Transactions Ledger could really use some more detail and usability features: things like timestamps, running balances (e.g., transaction amount, then balance after), transaction categories options, and Qantas Points Earned on that single transaction.
Other things that need fixing or improving (just to name a couple): View card details Virtually in-app -
Display card offers in Qantas Pay (they show in QFF but not here) -
Faster Qantas Points Balance & Accrual syncing between apps -
Earn Qantas Points on QPay balances, like interest on a normal bank account - Change the card Agreement with MasterCard from “Prepaid” to “Debit” cards so more merchants will be able/willing to accept the QPay Card more widely, and so that it be used as an everyday type spending card more easily both in AUS and Abroad….
Overall, the idea is solid and the interface is OKAY, but it feels unfinished — more like a basic beta than a fully developed financial product. Qantas needs to put some real work into performance, accuracy, and user experience before this app lives up to its potential.
2025-10-14
Finally Apple Pay
This is a good improvement and a few years behind everyone else. Keep on improving the experience please. Adding charts for each currency would be handy when reviewing loading of other currency types
2025-10-12
Prefer old Qantas Money App
Updated as I was on the soon to be obsolete Qantas Money App and there needs to be more improvements on this new app. I can see my Qantas point but I can’t view them or where they came from. I also can’t see my Card Offers on the app and says to check back again later, no matter how many times I refresh or delete and reinstall the app. Please fix these issues on the next update.
2025-10-04
Rubbish App
I rarely use this app as it is garbage. Seriously not user friendly, have to go through the set up process each time I log in and Face ID needs to be set up each time I use it.
2025-09-30
Apple Pay and Debit Card loading broken again
Qantas Pay’s debit card and Apple Pay top-up worked fine before, but now it fails every time I try using them. My debit card and Apple Pay work elsewhere, so the issue is clearly with Qantas Pay side. This has been going on for weeks after they stopped and resumed the Debit card and Apple pay top-up options. So frustrated😞
2025-09-25
Where the passcode
I use qantas money it’s was great because have a passcode now qantas pay doesn’t have one and I’m worried because every time I log on they sent a verification code on my mobile number what if I don’t have a roaming out side my country I use a different network when I’m traveling so it’s a hassle if I want to check my account or transfer a money please put back the passcode that would be great thanks
2025-09-18
Good app just missing passcode
The app is fantastic, I still use Qantas money because it allows me to have a passcode. Where Qantas pay doesn’t have that feature, if had that I would definitely use this app over Qantas money 😊
2025-08-26
Worst experience, going down the drain
To developer, you are doing really bad job in providing CX for people out there.9/10 times either it doesn’t show transaction with every update, to add money there is no apple pay or GPAY option or atleast PAYID registered to immediately add funds. Please fix this as its getting worse with updates…
2025-08-14
It was good, not anymore
The app was a great, easy to add money and to spend getting some qantas points.. Now it only works with bpay or bank transfer that takes a long time to get in the account.. :( It’s been now months without the Apple Pay.
2025-07-31
Was Great
Was great to start with when I could transfer money instantly using Apple Pay. That hasn’t worked the last couple of times I tried so this is no better than any other currency card.
2025-07-21
Takes too long to add credit
Not much use when it takes 1-2 days for your credit to come through when you need it there and then. Then you end up getting stung by fees on your other cards.
2025-07-19
What happened to loading via Apple Pay or Debit Card?
When I moved from Qantas Money to Qantas Pay a couple of months back, the new ability to finally do instant load without a fee (in my case mainly through Apple Pay) made a huge difference to the way I used the card, which meant I could eg do my groceries and just before I reached the checkout if I thought my QP account would be short of the funds, I would instantly transfer money right there and then from my other bank's account to the QP card, then paid for my shopping with my QP card to rack up the QFF points. Because of this confidence I ended up using QP just about everywhere. I probably made more transactions (big and small) with QP in the last couple of months than I did with Qantas Money the last couple of years!
Well as of the last few weeks or so Instant Load via card/Apple Pay has not only disappeared as an option from the app, for some reason you seem to have removed reference to it on your website (it's still mentioned in your PDS dated 18 June 2025 though). And the moment that functionality was lost I stopped using it as I had been.
Is Instant Load not coming back?
2025-07-04
When it’s not working
This app on paper is very good. However, currently all you get is a message saying the Qantas Pay app is experiencing problems at the moment. So no way to check your balance, and no way to add money if you need to. Which pretty much goes against the whole reason for the app – and is highly Inconvenient when you’re abroad and away from home. There’s nothing on the website to say that there’s any issue, and there is no email stating there’s any issue and a timeframe when that service might be reinstated. Very poor form.
2025-06-20
Good app but…
Why do I need this app? It seems to be a repeat of Qantas money. What I can do on Qantas pay seems to be what can be done on Qantas money.
2025-06-05
Amazing experience
Clean aesthetics, great load process and so easy to use overseas! The 2p per $1 is so good when we’re travelling! Well done Qantas!!
2025-05-07
Average
Better but why scroll right to see currency. Makes it slow and clunky.
2025-04-20
Great first impression
I’ve been using the app for a few days now, and I’m really impressed with how sleek the interface looks and how smooth the overall experience feels.
2025-04-17
Smooth onboarding experience
Been using the old app for a while the new app is really good and smooth transition, hoping to see more features!!!
2025-04-15
New app is a game changer
Long-time Qantas Pay user here. The new app is a massive leap forward—clean layout, fast to load, and actually enjoyable to use now. It’s not just a tweak, it’s a whole new experience. Really happy with where it’s headed.