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Herald Sun.

Herald Sun.

Released: 2010-11-18
© Nationwide News Pty Ltd
Herald Sun. - QR Code
Version 9.14.0
17+
Download on the App Store
Version 9.14.0
17+
Download on the App Store
Released: 2010-11-18
© Nationwide News Pty Ltd

iPhone Screenshots

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iPad Screenshots

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Description

The Herald Sun app delivers the latest news and biggest stories as they happen, from our team of award-winning journalists in Victoria, Australia and the globe.
Get a read on today with our breadth of content, award-winning journalism and trusted local perspectives. We are proud to tell the incredible stories every hour of every day with the Herald Sun app.
Subscribers of the Herald Sun (other than Today's Paper digital replica subscribers) will have access to:
PERSONALISE YOUR NEWS FEED
Set your local news area, follow journalists and topics, plus your favourite sporting codes and teams. All of your customised preferences will appear on the home screen so you can get straight to what matters to you.
CUSTOMISED NOTIFICATIONS
Receive alerts on the stories that matter most as they happen. Tailor your notifications from a range of topics from breaking news, sport and entertainment to business updates and lifestyle.
READ TODAY’S PAPER ON YOUR DEVICE
Read the paper on the go with the digital replica of today’s newspaper. Access to the paper anytime, anywhere with the digital replica of the paper, as it’s printed.
DISCOVER OUR RANGE OF PODCASTS
Explore and listen to a wide range of podcasts from our team of dedicated journalists across the News+ network.
The Herald Sun app for mobile and tablet is free to download, however to gain full access to the app's content and features simply subscribe for Member-only access.
Member-only access gives you full digital access to thousands of subscriber only stories, the digital replica of the paper, puzzles and more of what you love.
How to gain full access to the app's content and features:
1) Existing members of the Herald Sun (other than subscribers to Today's Paper digital replica) can log in to the app when prompted using their membership details; or,
2) Become a member by subscribing through the app (via iTunes)
• Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal
• Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period
• Auto-renewal may be turned off by going to the user's Account Settings after purchase.
• Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase.
For full Terms and Conditions please visit https://www.heraldsun.com.au/more-information/terms-and-conditions and our Privacy Policy, please visit preferences.news.com.au
Please note: This app features Nielsen’s proprietary measurement software which will allow you to contribute to market research. Please see www.nielsen.com/digitalprivacy for more information.

What's New in Version 9.14.0

Introducing Liquid Glass and Commenting in Today’s Paper!
We’ve embraced Apple’s new Liquid Glass design, giving our app a fresh, modern feel on iOS 26. Plus, you can now join the conversation in Today's Paper — leave comments and reply to fellow readers directly in our digital edition.

Seller

Name

News Digital Media

Information

Version

9.14.0

Size

146.6 MB

Game Center

No

VPP Device Licensing

Yes

Rating

Rated 17+ for the following:
Frequent/Intense Medical/Treatment Information
Unrestricted Web Access

Compatibility

iOS 16.0 or later

Devices

iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SE (3rd generation), iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max, iPhone 16, iPhone 16 Plus, iPhone 16 Pro, iPhone 16 Pro Max, iPhone 16e, iPhone 17, iPhone 17 Pro, iPhone 17 Pro Max, iPhone Air, iPhone 17e, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad Air (5th generation), iPad Air (5th generation) Wi-Fi + Cellular, iPad Pro 11-inch (4th generation), iPad Pro 11-inch (4th generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (6th generation), iPad Pro 12.9-inch (6th generation) Wi-Fi + Cellular, iPad (10th generation), iPad (10th generation) Wi-Fi + Cellular, iPad Air 11-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi + Cellular, iPad Pro 11-inch (M4) Wi-Fi, iPad Pro 11-inch (M4) Wi-Fi + Cellular, iPad Pro 13-inch (M4) Wi-Fi, iPad Pro 13-inch (M4) Wi-Fi + Cellular, iPad mini (A17 Pro) Wi-Fi, iPad mini (A17 Pro) Wi-Fi + Cellular, iPad (A16) Wi-Fi, iPad (A16) Wi-Fi + Cellular, iPad Air 11-inch (M3) Wi-Fi, iPad Air 11-inch (M3) Wi-Fi + Cellular, iPad Air 13-inch (M3) Wi-Fi, iPad Air 13-inch (M3) Wi-Fi + Cellular, iPad Pro 11-inch (M5) Wi-Fi, iPad Pro 11-inch (M5) Wi-Fi + Cellular, iPad Pro 13-inch (M5) Wi-Fi, iPad Pro 13-inch (M5) Wi-Fi + Cellular, iPad Air 11-inch (M4) Wi-Fi, iPad Air 11-inch (M4) Wi-Fi + Cellular, iPad Air 13-inch (M4) Wi-Fi, iPad Air 13-inch (M4) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation)

Languages

English

App Store: Customer Ratings

Ratings & Reviews

2.1 of 5 (281 Ratings)

App Store: Customer Reviews

2026-06-03

Comments

I have noticed in the last few weeks that the comments are repeated / duplicated. Must be a bug in the app. Also it is annoying that the headline is repeated in the first paragraph of a story
AnnDMalk
Version 9.13.4
2026-06-02

Nothing works but the ads

My wife and I have had the digital Herald Sun since it started when it was $5 a month which was great. Now the cost is $32 and the spellcheck and grammar have gone out the window, the comments only work about 5% of the time on the iPad, ads started appearing in between the paragraphs, now if you want to watch a video, you have to watch an annoying ad. I’m sick of stories that at times become daily about Megan & Harry as well as people I’ve never heard of.
We are paying for this app so we DO NOT WANT ADS!!
Steve Abbott
Version 9.13.4
2026-05-29

What annoys me

When I go to the home section to look what the main stories are I find that mostly the headline stories and the majority of the other stories are all about sports. There is already a sports section for those interested so why not use the home section for current news stories as I would assume it would be.
Not into sports
Version 9.13.4
2026-05-26

New app

Bring back the old format, hate the new, too hard to navigate. Latest update is hopeless, can’t scroll, keeps going backwards. Hate it
Hodgobirds
Version 9.13.4
2026-05-26

Keeps refreshing?

App continues to refresh, returning to the top story.
This can happen at times every few seconds which is very frustrating when you are trying to read through the stories below.
Is it the advertisements?
Getting close to cancelling my subscription, has been happening for months.
Not phone related, no other apps behave this way.
White Room
Version 9.13.4
2026-05-22

Buggy App

Please fix your latest app update, gets resetting itself while scrolling, very annoying.
surfalien
Version 9.13.4
2026-05-18

Reloading, reloading, reloading

The app keeps reloading many times making it virtually impossible to read. I’m seriously thinking of cancelling my subscription
Fed Up Reloading
Version 9.13.4
2026-05-05

Bug fix not likely

The black screen has become worse than before. The latest update says bug fixes. Well the black screen is a major bug that you DIDN’T fix. Such a shame that a once highly regarded newspaper could let it’s readers down. I worked at The Herald & Weekly Times 40yr ago, when news was quality. When staff were shown respect and looked after. When you valued your readers. This online rubbish is just that…rubbish.
SlowIBe
Version 9.13.4
2026-05-04

Terrible APP

Very glitchy, constantly reloads when going from one story to another so have to scroll from the top constantly
Brett F
Version 9.13.4
2026-04-26

Outdated content

The app is basic but most annoyingly contains so many outdated stories on the front end that it is annoying any over a month old.
Sick of old stories
Version 9.13.3
2026-04-22

Not good

Agree with Disco 34 review, plus right now when scrolling articles I get a pop up saying “Discover our new recipes” that will not close
Flashjack15
Version 9.13.2
2026-04-16

Please fix

Current version is fine for reading the headlines and checking up on the events of the day.
There are a few bugs and issues however.
The most annoying one of all is the “scrolling” the images and text seem to lag really badly making the experience difficult on the eyes and takes longer to scroll through the content.
The other is the random “ad” placements which depending on which one loads or appears can work fine OR ends up extending beyond the field it is in and covering up the content either side - understand a need for ads but when it overlaps on the content it does make the app really difficult to use as it ends up launching the links embedded inside the ad rather than scrolling or loading the news content.
These ads also seem to overtake the majority of the screen on the phone which again makes it harder to get to the news content.
Disco 34
Version 9.13.2
2026-04-09

Also goes black

Screen goes black as well
Trying to load twitter X all the time
Just a black screen if you touch you may get an x at the top and be able to touch to get out and back to story
tiebill
Version 9.13.2
2026-04-01

App stability

Drops out every few seconds
Will not scroll
Loaded on iPad
Rubbish
Smoke to smoke
Version 9.13.2
2026-03-22

Screen goes black

I am not sure why but as I read articles and tap on my ipad my screen often goes totally black and the only way back into the app is delete and reload. This wouldn’t be so bad if it happened occasionally but now it’s happening every couple of articles.
To be honest the app has got worse and worse as the years go on.
mwinvy
Version 9.13.2
2026-03-17

Doesn’t work on iPad Pro

Latest version hasn’t been tested on an iPad Pro as the menu sits on top of the iPad date, time, and information bar making them inaccessible.
Good work.
RichardAus
Version 9.13.1
2026-03-04

Access

I’m supposed to have full digital access yet some articles require me to log in. This app has got worse over time. May need to look at other options
King of the Toasties
Version 9.12.1
2026-03-02

Unpleasant app

When using the app, each time you exit a story the feed refreshes. You then need to scroll to find where you were. Scrolling through the article is difficult, it has a mind of its own.
mr_anderson808
Version 9.12.1
2026-02-21

Gambling ads

They have ads for slot machine games ie gambling, trying to entice people in the middle of articles. No way to disable them. Unconscionable.
both roberts
Version 9.12.1
2026-02-19

Stuffed App

You've never improved the app! I've suggested in the past that you sack all of your incompetent flogs in your IT department.
In your top stories there's an "Error Loading Comments"!
It's been like this for years and you've done SFA about it!
why you flogs
Version 9.12.1
2026-02-16

Content

TDS seems entrenched in breaking news. Every day there are anti Trump articles alleging a fresh Trump failing. Today (16/02/26) “ breaking news” is Constant Chaos - Trump administration imploding. What annoys me is there is never an opportunity to comment which I believe is weak. The articles are nearly always proven to be wrong. I would expect this bias from the Australian ABC or other far left outfit.
AVOID1953
Version 9.12.1
2026-02-09

Scam.

Really difficult to unsubscribe. Don’t waste your money here, spend it on a news service that writes well informed articles and lets you unsubscribe when you want to unsubscribe.
Littlejpuppy
Version 9.12.1
2026-01-17

Very fickle

Settings change often for some reason and necessitates logging out and back in to be able to comment on articles. Frustrating indeed.
Glendamaree
Version 9.11.10
2026-01-16

Slow

App Just continues be average, often non responsive
666billp
Version 9.11.10
2026-01-16

Review

The way the app goes back to the top of the scroll after you return from an article is really annoying. You have to scroll back down to find where you were up to. After I while I leave the app and go to another news source.
Calndazz
Version 9.11.10
2026-01-10

Frustrated

I’m a premium user and I don’t have premium access consistently…. I’m sick of trying to work it out
Fussycat101
Version 9.11.8
2026-01-06

Can’t make comments

I always have to log out and log in again if I want to make a comment. I rang the assistant line and was told to remove the app and upload the app again - yes it fixed the problem but the next day, a new paper and once again the same problem! Your IT department needs to FIX this now. It’s not the end user problem!
Big-daddy1965
Version 9.11.8
2026-01-03

Left Wing Mods

Subscription is meant to allow comments on articles and likes. You have to log out each time you open the app and then log back in again, to be able to comment. The moderators are unfair and biased. Whilst T&C’s state they have the last say, they heavily decline any non left favouring comment, even when they are straight up quoted proven facts or comments, whilst left wing comments are allowed even when personally offensive and targeting or known to be false facts etc. Wouldn’t recommend the app or news source to anyone.
WeeBster
Version 9.11.8
2025-12-30

Broken App

Does not work with iOS 26.2
Galah bar
Version 9.11.8
2025-12-29

Premium user

Good app to view articles by if I have to comment I need to logout and back in to connect
Tj hastings
Version 9.11.8
2025-12-26

Dodgy app

The app continually does not recognise me although I have been a customer for years. I get asked to change my password most months. Extremely frustrating!
KennyWillyMilly
Version 9.11.8
2025-12-22

Comment

Won’t let me make any comments as it says I am not a Premium User . I have been a premium user for than 25 years but maybe not much longer
Benno58
Version 9.11.8
2025-12-22

The new app is not good

I have to go into the app every day and log in - otherwise i cant write a comment or comment on a comment.
susie8000
Version 9.11.8
2025-12-22

Premium user unable to comment

Pay for premium content and unable to like or comment on articles in the app.
Fix this or subscription will be cancelled.
Chris 5 Judd
Version 9.11.8
2025-12-19

Not right

As a longtime(over 40 yrs) reader who has the paper delivered and is unable to comment occasionally is disgraceful. If I’m not a premium reader, what am I?
Lozzabool
Version 9.11.8
2025-12-18

What Is Premium Subscription

I have full print and digital subscription and can no longer like the comments. What’s going on?
lottiea11
Version 9.11.8
2025-12-18

App keeps resetting

After a good run using this App, the last few weeks I’m getting continuous resetting of the page, up to 5 times, very annoying, this needs to be fixed. I have deleted the App, and re-installed to no avail.
MrWolff23
Version 9.11.8
2025-12-16

Premium User

What is a premium user. I have been blocked from comments because I am not a premium user? I have a subscription. This block has occurred before for a short time. Who is messing with this?
PMJ51
Version 9.11.8
2025-12-03

Doesn’t work

I have an iPad Pro and the app does not work at all. It downloads ok, then I try and sign in and it says there is a problem. Try again later. Two years later trying each month and it still doesn’t work. Tried resetting password. Herald sun no help.
Wrijoka
Version 9.11.7
2025-12-02

Sends you unwanted notifications

I don’t want to do the quiz. I don’t care about traffic notifications. Sick of not being able to stop them
Nick Ottey
Version 9.11.7
2025-11-12

Just fix it!

Considering the amount of revenue HS would be getting from subscriptions, you’d think they could afford to spend some time and effort on the app. Average at best. Background refresh kills the battery, hard to navigate, lots of down time. But do they read the reviews? Obviously not. 2.1 stars is nothing to be proud of.
Time to cancel
Version 9.11.7
2025-11-12

Won’t let me access my account

Trash
🎃puma
Version 9.11.7
2025-11-09

Buggy App

Comments section doesn’t load. Menu is horrible. Navigating articles due to the filtering of the menu is frustrating. Only thing that works as is, is the virtual edition of the physical paper. If you read the other reviews it seems they don’t really fix things to have the app work well.
Mizuno Boy
Version 9.11.7
2025-10-28

So slow and bad

App is using so much battery in background even after disabling background app refresh, live activities and more frequent updates. It’s clear they don’t care about the app given all the horrible reviews.
GeckoGospel
Version 9.11.7
2025-10-24

Worst App

Jus getting my weekly exercise by deleting app and reinstalling in the vain hope it might restore the ability to download the the updates instead of something saying sorry we can’t do that now, retry with this arrow which doesn’t work paper. Not that I expect anyone from the HS IT team to look at any reviews. Latest thing is saying sorry we can’t do that (when trying to look at Home Screen) and an arrow with retry which just keeps spinning.
Brens111111111
Version 9.11.7
2025-10-23

Articles not downloading/too often HS defaults to a “Subscribe” page or “restore app subscription

Liked the Herald Sun. Until. Now. What to do when clicking on most articles the HS defaults to a page asking to subscribe directly via the HS or “restore your subscription” occurs? Continually? Fully paid up Herald Sun App via iPhone IOS does not restore. “Retry” continually suggested. Nothing like this with many other continually used newspaper Apps, no restrictions on reading any articles. Making HS virtually unusable. Disappointing. Is it a bug? Or?
Constructive thoughts?
Version 9.11.7
2025-10-19

The new puzzle page disaster

The new puzzle page which has just been launched is. a total disaster. The new Cryptic Crossword puzzle setter expects everyone to have the IQ of Einstein. It is now simply impossible to use and a waste of time. Some of the solutions make absolutely no sense at all. On Sunday there is now no Cryptic Crossword in the puzzle page. Please restore the old Cryptic Crossword setter and bring back the Cryptic Crossword in the puzzle pages on Sunday.
Triton9998
Version 9.11.7
2025-10-16

Paying for ads !!!

I pay for the digital subscription but you still spam me with clickbailt headlines and lots of advertisements in the stories.. poor form. You Can jam your subscription..
cwilko
Version 9.11.6
2025-10-11

New quick crosswords are rubbish

Why did you change the quick crossword? Why change the quiz pages? We hate it so will unsubscribe!
Gavin19
Version 9.11.6
2025-10-05

Full of click bait garbage.

I have been using this app for years and it has deteriorated badly in recent times. Syndicated click bait from realestate.CoM and other sites has clogged up the app with so much fluff that it bears little resemblance to the “Dead tree” version of the Herald Sun. All I want is a convenient, sustainable version of my daily paper. BTW, I am still angry over the axing of the comics section. Bring them back PLEASE.
Moe Bluze Boy
Version 9.11.6
2025-09-10

Too much sport in breaking news.

I click on HS app to get news updates and often the first item and 4 of the first five are about useless internal AFL gossip items. News first, then sport please. Or put sport under its own heading for those obsessed with it.
DK0983
Version 9.11.3
2025-08-27

Below par

The App is average at best. Some articles you can click on and it gives you a phone ready view others not.
But I must say the more frustrating part is the incredibly poor grammar that is so common across articles! It amazes me how journalists get this so wrong and how with all the tools, particularly with AI now, that they don’t get picked up.
Bucks-06
Version 9.11.2
2025-08-16

Frustrating app from start to finish

Nothing seems to work as it should with this app, like no other. Even the contact form doesn’t work!
I’ve never come across a main stream app that does it so badly. Every time I click on an email link to an article I’m offered a subscription and can’t get to the article or even reinstate the subscription. So bad!
John R W
Version 9.11.1
2025-07-17

Dates? Old or new

So many if the emails I get relate to repeated or ‘updated’ news, but none of the articles have dates. How can we reference or contextualise articles that aren’t dated????
Please be professional and date stamp all communications. Very frustrating.
Kathryntd
Version 9.10.0
2025-07-10

Useless

What more can I add that is not already written in all the other reviews! Not worthy of any ratings. Yet again I cannot download this paper, tried reloading etc etc etc. Refunds for all the times this app has failed to work as we are not being provided with the service that is supposed to be offered!
Waste of time and effort and don't get me started on the disgraceful spelling errors poor grammar and the list goes on and on and on"..............
Oh and now we can’t comment unless we are “premium subscribers” what a joke, if you offered a premium service it may make sense, definitely cancelling the expensive for nothing subscription
Gt2667
Version 9.10.0
2025-07-01

Problems after update

Please fix the crosswords after your update since ios 18. They no longer display properly. Today’s update didn’t fix the issue
After your latest update today 1/7/25 you STILL haven’t fixed the crossword in games. What’s the point of your updates if you can’t fix your LONG TERM issues??? Whoever does your obviously doesn’t use it.
Andreael
Version 9.10.0
2025-05-18

Censoring all the time

If you attempt to comment against the narrative that the Herald Sun is trying to create your comment is blocked. I don’t know why they do this but it is very annoying and allows disinformation to be spread if it suits their narrative. I also can’t seem to get rid of the the stream of football stories despite having them deselected in the menu.
bobanderson152
Version 9.8.0
2025-04-25

Navigation

Who would have approved the latest update to removed the navigation bar at the bottom of screen.
To get to games/ crosswords etc, one has to scroll to the bottom of the paper to access.
As an aside, it intrigues me that using an iPad, the display of games - shark quiz, sudoku, cryptic, and quick - cannot be displayed on one screen view.
Tjrlucas
Version 9.8.0
2025-04-11

Great to keep up with what’s going on but 1 issue

I think it’d be a great idea to have a comment activity button where it says my news,top stories todays, paper and games other wise great for keeping up to date
Homieishere
Version 9.7.8
2025-02-17

Top and Bottom cut off

A rating of 1.7 stars says it all and has been like this for years. I don’t want those options on the top and bottom of the paper when I’m reading it. I should be able to hide or even remove them, they take up too much realestate for something I don’t use. The option to hide alternates after every update and is so annoying!
JeffreyDeanBox
Version 9.7.7
2025-02-09

Bugs need fixing

You can’t use the navigation bar to scroll through to the back or middle of the paper. The bar closes before you can select the page you want to read. Also I’m not sure why the download button can’t be bigger, sometimes it can take many goes to hit the button. When you combine this with the increasingly negative style of journalism it makes for a very poor experience.
Not Rowd
Version 9.7.5
2025-02-02

View all pages bar disappears

I only subscribe to this “news” paper for mind games and sport. Otherwise it’s a lightweight.
I use the “View all pages” bar at the bottom of the screen to get to pages quickly. However, when I get to the page I want, the page navigation bar disappears making it impossible to select that page! So frustrating!
Mark YMMB
Version 9.7.5
2025-01-21

They try and steal your money

I signed up for a deal ($1 for 4 weeks, then $32 every 4 weeks after that). They tried to debit $32 from my account a week early (after only 3 weeks of my trial), but luckily I didn’t have any money in my account. I called up (as that’s the only way you can cancel) and after being on hold for the best part of 30 mins, I copped some spud who tried to talk me into keeping my subscription for longer. He proceeded to confirm that I had a 4 week extension to the 16th February, and that another debit attempt wouldn’t happen until that week. Sure enough, my account wasn’t updated, and the Herald Sun tried to take the $32 from me again only days later (unsuccessful once again). It’s now going to try again in 2 days time. What a pathetic joke of an organisation
Shellehs
Version 9.7.4
2024-12-31

Way too glitchy

This app would be fine if it actually worked. Has gone downhill over the years, and significantly worse with iOS 18.
- Frequently fails to load pages (even when they’re visible in preview/ thumbnails)
- Says no internet connection even when internet is fine
- If you try to download the edition for offline reading, the button has to be pressed over 20 times because it either opens the newspaper or does nothing instead
- When scrolling through the thumbnails, they disappear the second you take your finger off the screen, therefore literally impossible to skip to future pages
- The current day’s paper often doesn’t load at all
Please fix urgently!!! These errors make the paper unreadable frequently, and a waste of money. Considering cancelling my subscription out of frustration.
sososimps
Version 9.7.4
2024-12-28

Why change a function that worked well for one that is hopeless

The crossword text is so small it can hardly be read. The clue function on the crossword does not keep the clue visible when changing words Sudoku undo function and operation is terrible with text size jumping into a size that is so large it’s unreadable on an iPad. The check function has to be searched for rather than being visible all the time
Why the heck did you change to these disfunctional current items??
Did your contract run out and wanted a cheaper one?
Give the old ones back
Version 9.7.4
2024-11-19

Can’t see Top Stories

Since the last update, I have been unable to view Top Stories on the app on iPad or iPhone!
I receive a notification but when I click on it, it says unable to load stories.
JLacey28
Version 9.7.2
2024-11-14

Todays paper

Is it too much to ask for today’s paper to be available? I don’t know how many times I’ve tried to access the current days paper just to still be looking at yesterday. I’ve read that one, again after multiple attempts at getting it. If I hadn’t paid for a twelve month subscription I’d be cancelling it today.
Still extremely annoyed
Version 9.7.1
2024-11-11

Locks on page

This still happens about every 2 months when I first open the app. There is no arrow to return to beginning. It opens on racing and sticks there. Have to delete and download the app again.
This app is extremely poor. Almost monthly it freezes on a page, often racing. All options to move forward or back are missing. Only solution is to delete the app and reinstall. Ridiculous as this has been going on for a couple of years. This is still happening. So frustrating
Really??…
Version 9.7.1
2024-10-26

Text view of paper version

How much longer are we going to put up with the screen changing to the copyable version of the text, merely by clicking on the screen? Why is this version not got to via a button at the top of the screen? Tired of having to put up with this around a dozen times each day. Please amend the method of getting to the text screen.
Ian of Clifton Hill, Australia
Version 9.6.5
2024-10-08

It is called THE Herald Sun!

Technically, The Herald Sun Newspaper. Daily Telegraph gets a definite article (as it should) — why can’t we?
Great paper, though (except you have to scroll back up manually).
Ravanagh
Version 9.6.5
2024-10-04

Crossword

Since my iPad updated the crossword clues have been overlaid on the grid so you are unable to actually complete it. I have sort help but none is available. Will probably now cancel my subscription as this was the only thing I actually wanted from this paper as the news is usually several days old..
Not happy
I’m gosh
Version 9.6.5
2024-09-27

Complete frustration!

Have been a subscriber to online HS for several years and loved it.
Something has changed in the app so when you open the HS app it cuts off any audio app you are using.
Why have you done this?
It just means I don’t read the paper if there is something else I’m doing. Seriously considering cancelling my subscription
Hjc***
Version 9.6.5
2024-09-17

Not able to unsave articles

Since the last update I can no longer unsave articles. Frustrating. Up till now I have been enjoying the app
Shaza LL
Version 9.6.2
2024-09-13

HS App overrides music radio app

Once you open the HS app it shuts down any music app you were listening too. Very frustrating
bigblueboy
Version 9.6.2
2024-09-11

Not good

A few issues with the app.
You can download newspaper, but if you don’t use the app for about 20 mins, it will need to reopen, which you need the internet for. So you can’t read the downloaded paper without internet.
And I like to listen to radio on my phone whilst reading. But reading the newspaper for some reason doesn’t allow outside audio to play at the same time.
Not sure this is an app issue, but about 2 newspapers a day has the menu option of the “wrap” which takes you to the back page, or the first page of the sports section. All other days it has the “sports” menu option, which technically takes you to the wrong end of the sports section.
Biter73
Version 9.6.1
2024-08-29

Comments don’t load

The App has not been loading user comments for months now (it used to work fine) but there has been no update to fix the issue. Very annoying and I wish they’d sort it out
Higherbenchmark
Version 9.6.1
2024-06-12

Heaps of room to improve

Could we please have newsworthy articles - tell your journos to put a bit of effort into chasing NEWS - no more useless, space wasting stories about our so called influencers and would be if the could be’s Enough is enough - looking at cancelling my subscription - it’s not all that good value for money any more
Agapanthuss
Version 9.4.0
2024-05-30

Room for improvement

Been using for several years now and has improved over time. There is a bug where once you’ve bookmarked an article, if it can’t be found you can’t see anything else you’ve bookmarked. Its most frustrating and requires deletion of the app and reinstall to reinstate, but the the same thing can (and will) happen again.
Stuart Mc - Romsey
Version 9.4.0
2024-05-23

Crashes ALL the time

For a companies who’s future is digital, they have a terrible app.
Im a paid up subscriber and I have to regularly login back in, it won’t remember my details. I have 50 plus apps on my IPhone 14 and this app crashes more than any other app and it crashes daily.
It needs a totally new app written by a totaly new company because the guys that wrote the current app are hopeless.
Mc hammer oz
Version 9.3.2
2024-05-05

My subscription doesn’t recognise my app

Hi H/S
I have tried many times to receive news from the Herald Sun app and it keeps on telling me to subscribe when I go to read a story. I changed my email address a while ago so this might be one of the reasons it’s not working. It’s getting very annoying
Vinnie’s day
Version 9.3.2