2026-05-14
Reliably crashes
Adding an existing receipt to an expense crashes the app every time. Poor quality control from SAP.
Updating
-4
#76 in Top Free Apps > Business
iPhone Screenshots
iPad Screenshots
Description
If you use Concur® Travel, Concur® Expense or Concur® Invoice at work, then download this companion app to your iPhone or iPad to manage your travel and expenses when you’re on the go!
With the SAP® Concur® mobile app, you can:
• Review and approve expense claims, invoices and travel requests
• Snap a photo of your receipt and instantly add it to your expense claim
• Book a flight or train ticket, reserve hotel rooms or rent a car
• Update or add new attendees to meeting invites
• Get hotel suggestions based on your preferences
• Capture and track mileage automatically
• Integrate your itinerary with TripIt to get real-time travel alerts and updates
*This is a companion mobile app for existing users of SAP Concur solutions.*
What's New in Version 10.32.1
BUG FIXES
• We fixed an issue where enabling Mileage or Drive on a fresh install did not correctly request location permission, requiring users to manually update their settings.
• It is possible to set the camera flash to ON.
Seller
Name
Concur
Information
Developer
Version
10.32.1
Size
577.1 MB
Game Center
No
VPP Device Licensing
Yes
Rating
Rated: 4+
Compatibility
iOS 18.0 or later
Devices
iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SE (3rd generation), iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max, iPhone 16, iPhone 16 Plus, iPhone 16 Pro, iPhone 16 Pro Max, iPhone 16e, iPhone 17, iPhone 17 Pro, iPhone 17 Pro Max, iPhone Air, iPhone 17e, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad Air (5th generation), iPad Air (5th generation) Wi-Fi + Cellular, iPad Pro 11-inch (4th generation), iPad Pro 11-inch (4th generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (6th generation), iPad Pro 12.9-inch (6th generation) Wi-Fi + Cellular, iPad (10th generation), iPad (10th generation) Wi-Fi + Cellular, iPad Air 11-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi + Cellular, iPad Pro 11-inch (M4) Wi-Fi, iPad Pro 11-inch (M4) Wi-Fi + Cellular, iPad Pro 13-inch (M4) Wi-Fi, iPad Pro 13-inch (M4) Wi-Fi + Cellular, iPad mini (A17 Pro) Wi-Fi, iPad mini (A17 Pro) Wi-Fi + Cellular, iPad (A16) Wi-Fi, iPad (A16) Wi-Fi + Cellular, iPad Air 11-inch (M3) Wi-Fi, iPad Air 11-inch (M3) Wi-Fi + Cellular, iPad Air 13-inch (M3) Wi-Fi, iPad Air 13-inch (M3) Wi-Fi + Cellular, iPad Pro 11-inch (M5) Wi-Fi, iPad Pro 11-inch (M5) Wi-Fi + Cellular, iPad Pro 13-inch (M5) Wi-Fi, iPad Pro 13-inch (M5) Wi-Fi + Cellular, iPad Air 11-inch (M4) Wi-Fi, iPad Air 11-inch (M4) Wi-Fi + Cellular, iPad Air 13-inch (M4) Wi-Fi, iPad Air 13-inch (M4) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation)
Languages
English, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, Finnish, French, German, Greek, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
App Store: Customer Ratings
Ratings & Reviews
4.6 of 5 (48,603 Ratings)
App Store: Customer Reviews
2026-04-24
Inconvenience
When you need the app, it wants you to sign in which is a very long process
2026-04-02
Frustrating
2fa doesn’t work. Should not be mandatory. The process to submitting a claim is timely and frustrating as is.
2026-03-04
Too slow and audit review bad
Takes more than a week for credit card expenses to appear.
The AI audit review is trash. Does not handle GST on card surcharges correctly. Nor the GST calculation if discounts are applied.
2026-01-26
Unfortunately monopoly
I’ve used SAP Concur for 12 years working at one of the worlds largest technology companies in a global capacity.
It is a horrible tool, with constant errors, and non-stop AI automation in 2025 which is typically wrong or flags that your expense claim is in error - it’s possibly why large firms like it, because out of 100,000 staff at my company, I can imagine that lots of employees avoid claims because it’s too much hassle, thus saving them billions each year.
The web version is just as bad, even basic things like international time at date working (DD/MM/YY) rather than US dates doesn’t work - it’s just that large multi nationals will force you to use SAP Concur.
If you’re a start up, or care about employee satisfaction, find an alternative.
2026-01-08
Could not design a clunkier app if you tried
Only using this as forced to by my employer. Overall - unbelievably clunky, cumbersome and slow. Bugs out, randomly doesn’t show multi page receipts as one expense item just creates multiple claims, randomly doesn’t show hotels on the app when trying to book, but then desktop does show them. Just a messy poor UE needs a complete redesign ground up.
2026-01-06
New update has made receipt upload function unusable
1. When taking a photo of a receipt through the app, it can no longer recognise the receipt no matter what colour the background is or the distance it’s taken from and the camera will not focus so receipt is always blurry.
2. The software no longer allows you to edit the amount of a receipt when uploaded to the app, so when the app inevitably gets it wrong you have to delete the receipt and upload it again.
2025-12-02
Better expense tools out there - some many UI issues with recent updates
Recent updates screwed a lot of features and made the UI worse, no options to revert back so you get stuck with bad design flaws
2025-11-10
iPhone 6 no longer can connect?
iPhone 6 no longer can connect? Stuck on iOS 16.7.12. Updates needs 17. That cuts me out now.
2025-11-09
Useless time waster app
Worst app to work with, not sure why our workplace has picked this absolutely useless , non-user friendly app, wastes so much of employee time, keeps coming with random errors without any resolution.
Absolute time waster and a headache,
Not recommended at all
2025-11-07
Can’t edit claims
Getting errors when trying to edit a claim
2025-11-07
Average and missing key features like direct access to receipts
No better than the desktop app other than being able to easily add receipts - but I hope you don’t want to access them! No way of accessing your receipt library unless you are making a claim - accidentally add an unrelated photo or document and want to delete it? Can’t remember if you added that receipt? Oh that’s too bad, there is no feature to just access your receipt library.
Come on product manager, get the basics right!
2025-10-29
Why do I have to 2FA every time I want to photograph a receipt
Hello SAP CONCUR. I like the convenience of your App - however having to Login with email, password AND then use the Authenticator App (on my personal phone ) just to upload an image/ photo of a receipt is a little exhausting, really.
I will just save all my receipts and do it all at once rather than painstakingly one by one…
2025-09-16
If this is “enterprise grade” I’d hate to see the beta
The Concur app is riddled with bugs that prevent even basic booking. Flights that are 100% within policy routinely fail with “We encountered a problem retrieving flight/fare options,” while the exact same search works fine on desktop. This is a known concur mobile app bug but they don’t care to fix core functionality. Companies use concur because it fits their bureaucratic rules and concur are happy to take their money and fail to deliver on a functional product.
The list goes on. Seat maps are unreliable e.g. premium economy cabins display as economy layouts, or show “no seat selected” warnings even though a valid ticket is issued.
These aren’t edge cases, they’re core booking flows. It’s obvious the mobile app isn’t handling API responses consistently with the desktop portal. The desktop experience has plenty of issues but it’s nothing compared to this mess of an app. Until these integration and seat map rendering issues are fixed, the mobile app is effectively unusable for serious business travel.
2025-08-24
Designed for windows users
Clearly a Microsoft mindset is behind the app
2025-08-19
Unreliable
Constantly having to login, doesn’t recognise timezone freezes trying to upload. Be better off with a spreadsheet.
2025-08-06
iPhone 8 no longer supported?
The most recent update of this app is only compatible w iOS 17. iOS 17 is not available on iPhone 8, or anything below iPhone 11. Hence, this software cannot be used. So I guess it’s Time to change software and move away from sap concur.
2025-07-30
Update not working
As of today 30 Jul 2025, the app says it requires update , click the button & takes you to appstore where it just has “open” (not update) then just opens straight to app that says it requires update. Endless circle of pain.
2025-07-22
Asking for update but not happening
The app is asking me to be updated but when I’m going to the App Store doesn’t show a pending update. Conclusion: I can’t use the app.
2025-07-19
Worst App to use
App keeps changing. Charges get rejected for no reason, re-submit without changing anything & gets approved?
2025-07-10
Cannot sign in
Does not allow me to enter my email to sign in. The field for the email is a dead brick, the keyboard doesn’t pop up rendering the app useless at the moment.
2025-06-26
Bring back iOS 16 support!
The latest Concur version requires iOS 17 but my phone only supports up to iOS 16 and now Concur says the old version I’m running on iOS 16 will be decommissioned and stop working. So that pushes me to buying a whole new phone just to run this stupid app I need for work. This is a huge step backwards.
Why can’t the new version run on iOS 16 like the old one did?
2025-06-17
Camera won’t focus
Taking photos of receipts would be far more successful if the app used the camera properly. It doesn’t autofocus, so you have to position the phone just right to get the receipt in focus. Further away than expected. Please use the camera AF properly so my finance team stop whinging about blurry receipts.
2025-04-16
Sap
Not intuitive, watched videos, not the same as what screen I have
2025-03-13
Concur is great
This is a fantastic app which makes processing work receipts easy.
2025-01-14
It’s getting worse
This app was good but is getting worse recently. Information from image processing is constantly wrong. Uploaded receipts are not properly analyzed, etc. Its quality is going backward
2024-12-10
Hopeless
With every update the settings change. Instead of creating receipts it creates expenses. The accuracy of scanning keeps deteriorating with every update - go figure.
2024-11-28
Comment no longer working
Great app, but can no longer add comments…
2024-11-27
Expense assistant needs work
I’ve used this for years. When it asked me to enable the expense assistant I thought it would be great. It made a mess of my claim and I spent ages fixing it. Wasted more time than it saved. The problem is my finance dept work off billing date, not transaction date. And they only include up to the 28th of the month. I like the idea of this, it just needs some configuration to account for different company rules.
2024-11-20
Can’t upload Recipts
Hi I can’t seem to upload receipt's from a mobile device correctly ? Keeps coming up as loading error. Have tried numerous ways however no success. Seems like an App issue ?
2024-10-24
SAP Review
SAP concur has had its problems that can be attributed to the SAP concur team’s very poor initiative to progress claims as they should be. It is inexcusable and needs to be addressed. The SAP concur system also makes receipts disappear and no one can give an explanation as to why they do.
2024-10-16
Too slowly
The mobile app is just too slow to react
2024-09-15
Awesome!!
Easy to use and reliable.
2024-09-14
Time zone
Does not recognise local time zones. If I submit a receipt in the morning in an Australian time zone it is rejected as being in the future. I’m not in the future, the apps servers are in the past.
2024-09-12
Poor performance
For such a widely used Expense and travel application, its amazing how much it crashes, fails, or at the moment just doesn’t actually work.
2024-08-22
Worst ap ever!
Absolute trash ap. God how I miss FlexiPurchase.
Even before FlexiPurchase at an old job that required us to save and submit hard copy receipts wa better than this pile of dog poo ap.
2024-08-04
Freezes at submit page
Took a few tries before I could successfully use it. A lot of non-applicable fields. Quite fiddle but maybe bc a lot is not applicable to me. Can use as normal up until the submit page. Then the whole thing freezes and nothing happens. Have to close app to get out. Reentering I can see the claim there unsubmitted. Go to resubmit but same thing happens.
2024-08-02
About as user friendly as a sponge made of razor blades
The number of button clicks to do a simple process is beyond belief. This application is clearly designed by a group of individuals that’s never had to actually submit expenses or book trips on their own accord while on the road.
2024-07-22
Concur app unusable for older phones
I am now unable to use the app as my phone is too old to run the latest update, and the app won’t open without updating!
2024-07-14
Had enough
Just found out that the app requires iOS 16 as a minimum. I have a perfectly good phone and it is iOS 15.8 and showing as up to date. Sooooo apparently I cannot access my account and Aquitaine my card because concur has decided my phone is too old. Happy for concur to buy me a new phone…..
2024-06-29
Intuitive, quick and easy to incorporate receipts
As above
2024-04-05
Not helpful to the employee, absolutely useless.
What’s the point of this mobile app if employees need to use their laptop to finalise the claim? Fields like employee travel status, client names, employee names etc. cannot be entered through the app and need to be done through laptop. I personally don’t see any add value here. I should be able to upload receipt for a coffee, choose my status and enter business guest details on the spot straight after each meeting. This doesn’t help any customer facing employee with busy schedule to catch up with their workload. I need to spend around 90 minutes on the laptop on monthly basis to complete my expense claim. I have provided this feedback multiple times.
2024-03-06
Used to be my favourite app
Since Concur has been “SAPped” it is going to the dogs. Less and less intuitive and less and less stable. I can no longer trust the App like I used to, which is very disappointing. Would be nice to think that they take on criticism, but expect this App will follow other SAP products and just become a chore / bore to use.
2024-02-16
Pages never load
The app used to be good but now you need to refresh the page a hundred times before it loads if you’re lucky. Totally broken.
2024-02-12
Expense Claim
When trying to copy the expense claim from the last submitted the function does not work the three dots not working.
2024-02-05
SAP CONCUR APP
Best mobile app for managing Credit Cards and receipts I’ve ever used - awesome app!
2024-01-30
Good but room for improvement
Taking photos of receipts is less than ideal. Unable to bulk edit many of the expense attributes (supplier). Can’t bulk allocate expenses. otherwise, this is one of the better travel apps my company requires me to use
2023-12-21
Does not handle dates and timezones
App was developed by idiots who do not know about dates and timezones. It wil not allow expenses to be entered claiming they have a future date when the date is correct for the time zone the phone is in
2023-12-20
Very slow, and unstable…
Loading times are ridiculously long. Sometimes waiting over 10 seconds after a click. Although I have a newish iPhone that’s quick on every other app. The app also crashes sometimes when uploading/scanning a receipt, maybe once ever three?… I wish we used any other expenses app at work…
2023-10-17
Inconsistent and unreliable
The camera stopped working and have deleted and reinstalled app, still a black screen with camera function unavailable.
Which makes it redundant as that is the benefit- take a photo and move on!
This has happened so many times!
2023-09-17
Going backwards.
What the hell is going on with this app I don’t even know? It changes every time I use it, one minute it recognizes prices and asks me if the amount on the receipt is correct which 99% of the time it was accurate. This was a great feature, now it’s gone? Then after confirming the amount we had a “next receipt” button. Now all that’s gone and the only option is “done”, which takes us out of the camera to a different menu, and we’ve gotta go back to the home page to access the camera shortcut again, not much of a shortcut?? The automatic receipt size/crop function used to be so good and now it’s hopeless, cropping out tiny sections of a receipt. Sometimes takes me 5 attempts to get a photo which captures the whole receipt. The manual cropping ability, completely useless. Why on earth would we want a crop feature that crops to an irregular shape, not a perfect rectangle? Very very frustrating experience using this app with constant changes and good functionality going backwards or being taken away.
2023-09-04
The opposite to an improvement.
The recent ‘update’ to concur mobile is less clear, I feel like I need to press more buttons to complete actions, and when I upload receipts the app just continually says ‘processing’ until I restart the app.
You’ve successfully made an already annoying app even more frustrating.
And while I’m at it can you please remove those incessant prompts asking how much I love the app …
2023-08-31
Helpful app BUT -
Could you please change the icon? It’s counterintuitive to have a yellow icon on my desktop (called Concur) and a very different blue one (called SAP Concur) on my phone.
This app is helpful and intuitive and helps make doing my expenses easier.
(Except when finding it on my phone is harder than it should be due to the inconsistent name and icon!)
2023-08-23
Frustrating
This app got worse since recent update. Make over the look but got worse with speed. Mostly this app collecting wrong receipts data then I have to type everything manually then it says processing (collecting receipts data) but it takes forever. Collecting what data when I had to type manually.
Think about it Employers. Your employee spends too much time to upload expense receipts than instead doing real work….. Your employee would say I couldn’t do any work this morning because I had to upload receipts all this morning.
2023-04-13
Works ok
I can create expenses and upload receipts, but a few categories are unavailable on the phone app.
Meaning, I need to login to the webpage on my laptop to finish the report and submit. It’s a bit annoying. The app basically is a way to upload receipts so they are waiting for me on the webpage when I sit down and do my expenses each month.
2022-11-12
Difficult to update & access
The App won’t update at the App Store after it tells me I need to update. It always goes to error when I try to use single sign on. And when it requires a password to login it sometimes does the same error and I need to reinstall. Very frustrating App. Otherwise when it works it is good for doing expenses
2022-10-28
Works most of the time
Still have to log on with computer to do a few things, and has been a few times where ive uploaded receipts but they dont end up getting save
2022-06-17
User friendly and convenient!
Love the phone app! I can upload a photo of the receipt straight away so there is no chance of losing it. It’s easy to use and I can complete my expenses anytime, anywhere.
2022-06-04
Slow, clunky & unreliable
Wow! Given the fanfare and all the hype, this is a monumental let down. The app is slow, clunky and the responses are unreliable. I’d ask for a full refund if I had to pay for this B-grade excuse of an app. How can this be acceptable when this is such a basic function? Honestly guys, it’s time to lift your game and get this mess sorted.
I’d give you minus 5 stars if that was an option!
2022-05-08
Submitting expenses
While the functionality works, it requires a lot of data input for the front end user. Also using the mobile phone app you cant attendees that are Hays perm employees that aren’t favourites. So it works but is very time consuming and could be better
2022-03-04
Receipting
So hard to add receipts from your camera roll during submitting an expense report. It should always be an option to add them from camera roll as soon as you click add recipes. Way too fiddly especially after having to work late (very reason for the expense report :( )
2022-02-26
Great concept but insufficient training/education
Love the concept however I have never had a single month where I have been able to use it as intended. I continually need to write to our program administrator to request help to enable me to submit expenses.
Very frustrating, very time consuming and way more cumbersome than the old school paper based expense claims.
2021-11-10
Why so slow?
Up until recently this App was working fine . Since it’s last update it keeps logging me out and I have to log in pretty much every time I use it.
Apart from that the App is really good and straight forward
2021-08-15
Poor & slow user experience
Oh my gosh for a multinational as big as SAP this is a terrible user experience. Can take up to 30 seconds to authenticate just logging in and I’ve had receipts processed in 30 minutes or more. This is a woefully bad experience and needs much attention by the developers. I cannot understand what people give this more than two stars.
2021-06-12
Changes are horrible
Ever since the new update I can no longer find my frequently used expenses at the top of the selection list.I have to individually search for each expense every time I want to submit one.. Please bring back the frequently used expenses… It makes no sense why this was removed from the application and should be returned ASAP
2021-01-14
Mobile version needs fixing
.Being able to do almost everything by the app is great but annoying that prior to submitting your claim requires a desktop log in.
You can add attendees through the app but cannot change the field status unless you go on to the desktop which is a mandatory requirement when sending your expenses through?!
2019-12-04
Concur
The App is great however, you still need to have the PC to finish the claim to submit for payment. The App doesn’t allow you to complete all itemisations. When Expensit was attached you could do all your itemisations with no need to complete on the PC so, even though the App permits faster upload, for meals and other expenses, they still need to be finished on the PC.
2019-10-07
Invisible Claim Submit Button
Great App. Definitely makes life a lot easier. However, I did find a glitch. I’m using an iPhone 7 and after the recent Apple OS update the submit claim button after I selected an approver is not visible. I pressed on the area where the submit button should have been located and it submitted my claim. But it is a tad tricky!
Great work, team!
2019-05-20
Works well, but....
Better than filling out forms etc, probably can be a a little more user friendly. Having to go between to many screens just to submit one expense.
Only other gripe is if I try to submit a receipt on the same day, it will say the receipt day is in the future. This occurs mainly in early mornings.
2019-05-19
Bring back the Expenseit App
The simplified workflow of the expenseit function within the concur app means there’s now no longer the concept of staging the receipts, being able to review / correct them as a batch and then upload them all into concur. Please revive the separate expenseit app so I’m not forced to use expensify or similar.
The app crashes reliably on my iPhone 6 Plus every time I try and capture a receipt with the expenseit functionality. The early May bug fix release does not fix this crash. And the app takes about 15 seconds to start up.
2018-11-29
Frustrating and time consuming
Ongoing issues. Strips the photo of the receipt from the entry. Can not identify many Australian places. Internal errors so can’t send receipts to the monthly card claim. Never ANY replies to feedback. Want your staff to waste time and be frustrated? Get SAP Concur.
2018-11-16
Concur for regional users
Using concur as a regional content maker requires more processes and takes more time for people on the ground than was ever required in the past.
There are now three processes for us instead of one and we are often required to submit expense reports for items we did not personally book.
Hotels that we require to book are not part of this system and therefore add additional work for content makers and for their immediate managers in regard to approval, booking and payment.
The travel agent is also paid a significant fee for booking flights that I have researched and forwarded on for approval again adding another process and expense to what existed in the past.
2018-10-26
All desktop functionality
I hope it gets even better by having all the desktop functionality.
2018-09-01
Concur App
Great app, especially now it reads the receipts and somehow manages to make sense of it (sometimes gets the wrong details but that’s a minor fix). One thing this app needs is to give the user the ability to say if they were the traveller for the travelling receipts - I think tou can only do this through the website at the moment. Would give 5 stars if this got fixed. Also, try make a Welsh language app too!
2018-08-31
Same functions as desktop
The functionality of the app has made the desktop version redundant. And it has a better receipt capture.
2018-07-06
Concur is a great system, but the app needs more work
Concur is great - but unfortunately the app doesn’t allow for adjustment of GST using the app. A lot of my employees are mobile and use the app, but are purchasing a lot of fresh food, which does not attract GST. The app automatically calculated the 10% which does not always reflect the receipt. They then have to log onto a computer/via browser to adjust it, which defeats the purpose of the app, and has lead to a lot of confusion for out less tech-savvy employees.
5 stars once this is fixed!
2018-06-22
Don’t use this !!!! WARNING
I started off with a trial and then after 1 month everything has disappeared, I can’t log in and I was not offered out of the trial to purchase the full app.
I’ve called the help line 4 times , talked to different people in different country’s who don’t know there own phone numbers to recommend me to another department or Evan how to help .
I finally got a Australian number that went to a answer machine and left a message , no one returned my call !
I have now lost 1 month of finances that is depending on a divorce case that my lawyer is asking for but not one person could Evan slightly help me , just get passed to another department.
The worst decision I have made relying on this app to keep my data , and a bigger mistake in thinking I could ring and email the help line to get help .
Shocking service , most unprofessional app I have ever used!
2018-05-28
Much faster than laptop
So easy and quick for expenses claim through App than through laptop on line system.
2018-04-10
Good overall
Very simple to use however it won’t let you submit on the date and takes a bit of mucking around to get rid of the warning after it comes up to submit.
2018-03-31
Exchange rates are inconsistent
The app needs to provide a field to explain differences in exchange rate. When advances are paid, exchange rates are from the date of the exchange, not the day of purchase. Also, some credit cards lock in payments in Australian dollars rather than the local currency. The app needs improvement in this area.
2018-03-14
Sap concur
Problems:
- Tax Rate sometimes doesn’t save need to set twice
- Breakfast doesn’t save as recently used item when changing meal receipt type
2018-03-02
Works well with one gripe
Generally works well, only annoying thing is that I have to wait till corporate card transactions are imported which can take days so I can’t do claims at the time of the expense. Which usually means that it gets pushed low in the priority list and does not get done till weeks later and I don’t get reimbursed in a timely manner.
2018-02-12
Good app, adding attendees could be better.
Good app... would be better if searching for teams/groups of people was possible, otherwise it is time consuming adding hem all. Also, searching for people does not work well.
2017-10-25
Makes life easy!
This app makes matching my monthly expenditures to my credit card statement a breeze!
I can add receipts to the library, and save them for when the expense appears. This enables me to submit my claim anywhere, any time with ease and continuity.
The website is a long, and convoluted process, with scanning, saving, and renaming files, it takes a lot of time to submit a claim, but with the app, it makes submission much easier, simpler, and faster!
Couldn’t recommend this app more!
2017-10-14
Great for helping make monthly credit card reconciliations
This generally a very good app that does a great job of helping make my monthly credit card reconciliations. There are a few areas where it could be tweaked, e.g. being able to select & upload several receipts at once. But the developers seem to be responding to concerns regularly and continuing to tweak it.