2026-02-05
Useless app
The app is actually useless. It’s difficult to sign into. It’s ridiculous that you need to sign into it every time you open it on your phone.
Updating
iPhone Screenshots
Description
Your DentiCare payment plan allows you to spread the cost of treatment into affordable, interest free payments. Download and register your payment plan by entering your DentiCare DDR-number to access your scheduled payment dates, make additional payments, change your payment method and view and download plan statements and update your personal details.
Key benefits include:
- Track when your DentiCare payments are due.
- Make additional payments to reduce your payment plan duration.
- View and download your payment plan agreement and health fund statements.
- Change your payment method for your future scheduled direct debits.
- Update your personal details.
- Manage multiple payment plans by easily switching between accounts.
- Access DentiCare Terms & Conditions, Privacy Policy and Help Centre FAQ for frequently asked questions.
- Contact DentiCare easily via phone.
What's New in Version 2.2.5
Payment provide update
minor changes in designs
Seller
Name
DENTICARE PAYMENT SOLUTIONS PTY LTD
Information
Developer
Categories
Version
2.2.5
Size
35 MB
Game Center
No
VPP Device Licensing
Yes
Rating
Rated: 17+
Compatibility
iOS 15.1 or later
Devices
iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SE (3rd generation), iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max, iPhone 16, iPhone 16 Plus, iPhone 16 Pro, iPhone 16 Pro Max, iPhone 16e, iPhone 17, iPhone 17 Pro, iPhone 17 Pro Max, iPhone Air, iPhone 17e, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad Air (5th generation), iPad Air (5th generation) Wi-Fi + Cellular, iPad Pro 11-inch (4th generation), iPad Pro 11-inch (4th generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (6th generation), iPad Pro 12.9-inch (6th generation) Wi-Fi + Cellular, iPad (10th generation), iPad (10th generation) Wi-Fi + Cellular, iPad Air 11-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi + Cellular, iPad Pro 11-inch (M4) Wi-Fi, iPad Pro 11-inch (M4) Wi-Fi + Cellular, iPad Pro 13-inch (M4) Wi-Fi, iPad Pro 13-inch (M4) Wi-Fi + Cellular, iPad mini (A17 Pro) Wi-Fi, iPad mini (A17 Pro) Wi-Fi + Cellular, iPad (A16) Wi-Fi, iPad (A16) Wi-Fi + Cellular, iPad Air 11-inch (M3) Wi-Fi, iPad Air 11-inch (M3) Wi-Fi + Cellular, iPad Air 13-inch (M3) Wi-Fi, iPad Air 13-inch (M3) Wi-Fi + Cellular, iPad Pro 11-inch (M5) Wi-Fi, iPad Pro 11-inch (M5) Wi-Fi + Cellular, iPad Pro 13-inch (M5) Wi-Fi, iPad Pro 13-inch (M5) Wi-Fi + Cellular, iPad Air11M4, iPad Air11M4Cellular, iPad Air13M4, iPad Air13M4Cellular, iPod touch (6th Generation), iPod touch (7th generation)
Languages
English
App Store: Customer Ratings
Ratings & Reviews
2.3 of 5 (63 Ratings)
App Store: Customer Reviews
2025-09-12
Do not do use DentiCare
Do Not Use DentiCare !!!!! They are an absolute scam, they rip off their customers. They also process direct debits of almost double the amount with asking for your permission. They are one of the grubbiest companies I have ever seen
2025-02-07
No essential features on the app
The app only offers a high level review of your currently payment plan. There’s no live chat to help answer questions. Nowhere you can download your MONTHLY health fund payment receipt to claim from insurance. They used to email you every month now they stopped it, but please make sure that customer can download themself at least? It’s kind of useless to be honest.
2024-05-24
Terrible App
Have been paying my daughters braces via DentiCare for past year and a half. Would be nice if the app actually worked. My name, email and account details are all correct however the app keeps telling me they’re not ….. I can’t even create an account.
2023-12-09
Always logs me out!!
Why does this app constantly log me out? So annoying that I have to log in every. single. time. I want to use the app! Ridiculous!
2023-10-12
Does not work if you have a hyphen in your name :(
The app will not let me register, it says ‘incorrect format’ because my name has a hyphen in it, but I can’t register without the hyphen as it doesn’t match my registered plan. Is there any chance you can fix this please?
2023-08-17
Much better app
The new update has improved this app.
Easy to use and manage the payments which is its purpose. Very happy with the update.
2023-08-06
Dodgy company
I can accept a late fee but this company is ruthless. For example, a late payment was made with the required late fee. An additional $22.00 was attached as a “reprocessing fee”. Then an extra $38.00 reprocessing fee plus a mysterious $3.50 with another outrageous $16.50 reprocessing fee! Crazy greedy and immoral.
Also early on I paid manually and didn’t update the automatic payment information so would constantly get voicemail harassment. I decided to ring the company and explained to the lady I was paying manually ie THE ACCOUNT IS BEING PAID and did not think it was right to get a late fee when it wasn’t late.
Also the company changed its bank details last year and when money was taken out of my account by a mysterious entity I contacted the bank to cancel my card as it looked like fraud.
I then got calls from real people demanding I contact the bank and explain that it’s them. I told the fellow that how do I know that YOU are not a fraud and he scoffed at me. At this time I was bedbound recovering from a bypass which I explained and sure enough while sick and bedridden, the voicemail calls started up again.
2023-05-11
Horrible
This app is impossible to use, glitches when I open it and won’t let me register for an account despite using the correct email - I have been getting emails from DentiCare for the last year since starting with them, so I know it is correct. This is the same email I gave them and that they have on record. The customer service is awful, I called up to make a payment over the phone and also asked for help setting up the app as it wasn’t letting me log in, after processing the payment she said that there were people waiting on hold so she wouldn’t help me with the app, and that I would have to call back again despite having already waited on hold for half an hour. She wanted me to wait on hold a second time instead of helping me??? They constantly leave me voicemails using the wrong first name, despite my email records showing they have the correct name for me on my payment plan. Overall has just been a horrible, stressful and unpleasant experience.
2023-05-07
Can’t make a payment
App won’t let me make an extra payment, I need to login every time I open it , even have set up that Face ID , when finally login I select make a payment and app just shuts down.
2023-02-01
Bad
Pretty awful and so is the company. They’ve been charging me an extra 6 dollars without making it clear on the app. So, I make sure I have the 335.25 in my account only for it to dishonour and they take more money from me. Nice move guys. Not dodgy at all…
2023-01-30
Penalties for paying early
I made a $600 payment and got charged $10 for doing so.! What a rip off ! Trying to get ahead and get it paid off yet you penalise me for doing so
2022-11-21
Useless
Useless
2022-06-29
Denticare App Will not Load or Delete!
App has not worked for over a month! It just keeps trying to load but wont! I have called Denticare & they suggested to delete the App from my phone & then Reinstall. I deleted the App but its still there..it wont remove! I need, can someone help me please!
2022-05-23
Dodgy service - unreliable app
Shonkey brothers!
App tells first payment processed; debt reduced by 8%; yay
Then I get a notification ( same day) payment failed: fee incurred and amt still owing.
Ring both numbers both times recorded message saying to call back during office hours - in which time zone? It’s 1:30pm on a Monday
Double shonky! So not resolved. Regret going on this payment plan.
2022-05-18
Opportunistic AF
So there’s no way to set up reminders for payment due dates… very convenient for DentiCare, because if you miss a payment they can charge you a $16.50 reprocessing fee 🤠
2021-12-05
Bad as
My app doesn’t work at all when on it, it just keeps loading and that’s it basically. I wish I can add a photo of the screenshot so you can see. It’s been like this for months and months. I have the latest apple device iphobe 13 pro Max. Please let me know how to sort it out as I need to know the balance owing on my account. If the app worked it would’ve been the greatest app bcoz it has everything in there.
Thanks
2021-10-20
Things you could work on
why do i have to login EVERY time i get out the app it’s annoying and unnecessary
2021-09-17
Jesscia C
Super handy! I love that it has a percentage of how much you’ve paid, and so much easier to do extra payments rather then waiting on the phone.
2021-08-29
Unable to register
When trying to register I repeatedly get the message that the account is invalid and I need to input a valid email. I am putting in the email address that DentiCare already sends me emails to!
2021-08-20
Doesn’t promote the use of complex passwords
Unable to use a password manager to set complex passwords as the login screen will not allow you to paste in values. Everything must be typed in manually.
No way to change a password unless you say you’ve forgotten it
2021-08-20
Feature suggestions
Overall a very useful and decent app to keep track of payments. A few things that you could add in the app are:
- Copy & Paste ability
- Live chat support if possible
- Ability to save login details without using faceID
- Options to change when you want to pay
2021-08-12
Super handy
I found this super easy to register for. As soon as I logged on I could see immediately an overdue amount. I was able to simply click pay now where the funds were debited without me having to re-verify banking details. Awesome. I like how it has the percentage of how close you are to paying it off. I’ve been wondering this for a while. Thanks for the app!!!
2021-08-05
A great time saver
Very glad that this was introduced since I hate waiting on the phone!
2021-08-05
It’s fine… but why
Not really sure why this app exists… I already get email updates each month that keep me up to date. Don’t see any value in it at all…
Also, not allowing copy and pass into the app for things like usernames, passwords or even the policy number to create an account is ridiculous. How am I supposed to use my password manager?… I had to manually copy my generated password from my emails tabbing back and forth. Crazy any app in 20221 doesn’t allow this.
2021-08-04
Cant Login
I cant login/sign up to my account, keeps saying my email is wrong when I try to sign up
2021-07-22
Can’t sign up with either of my email addresses
Can’t sign up. Won’t accept any email address. All other details correct.
2021-06-08
Unable to make payments
The app is good until I try and make a payment. The sms never gets received