not working in China
–
叨叨qwe –
2023-07-25
Version 3.12.1
I paid for 2 years, but I can’t connect to vpn for several days. I saw the announcement advising me connect manually. But I can’t open the link which provides the connection information
Updating
+1
+3
+2
-13
iPhone Screenshots
iPad Screenshots
Description
Looking for a way to stay secure online & enjoy the web with no limits? You came to the right place! With Surfshark, you can do just that with turbo speeds, thanks to our 10Gbit servers in over 100 locations.
Our easy-to-use app is packed with features you should expect from a premium VPN provider:
▸ One account, many devices:
You can use Surfshark on all your devices with a single subscription. You can protect your iPhone, iPad and Mac.
▸ Snoopers shall not pass:
When using public Wi-Fi, hackers can collect your data. With Surfshark & our end-to-end encryption, your data stays with you! Keep your digital footprint private.
▸ We don't need to know you:
You can use all features in total privacy. What do you get up to while connected to Surfshark? No one knows. We don't monitor, track, or store what you do online. Whatever you do stays with you.
▸ Speed? Not an issue:
With our 10-Gbit servers, you can browse your favorite websites or watch movies without buffering. All without compromising your security.
▸ Get — log in — auto-connect:
That’s exactly how easy it is to use our app. You log in, select the country you need, and connect to it within seconds. Oh, and you can set the auto-connect feature to keep online safety seamless & effortless!
▸ Limits? We don't have any:
Browse the web like it was meant to be. We won't limit your connected devices, speed, bandwidth, or pages you visit.
▸ Connection protection with Kill Switch:
Kill Switch is a feature that helps you stay hidden even when your connection drops for any reason. It will close your connection immediately and reconnect once you are safe.
▸ Hop into double protection:
Our Dynamic MultiHop feature lets you direct your traffic through two servers simultaneously. Even better, you can create your server pairs by mixing & matching any of the servers we offer. With this protection, hackers have to hire Sherlock Holmes to deduce where you are.
▸ Hi, Siri:
You can use Siri Shortcuts to create your app-automations and use them to manage your VPN connections without even opening your app.
▸ EVEN VPN EXPERTS ENJOY SURFSHARK:
“It’s a one-stop VPN for privacy and security online, with a surprisingly deep list of extra tools and features.” - CultOfMac.com
“It is a pleasure to see a new VPN service come across my desk that gets so much right. Overall, it's an excellent product.” - PCMag.com
“Surfshark is a speedy and powerful VPN with an array of advanced features.” - TechRadar.com
▸ AUTOMATIC SUBSCRIPTION RENEWAL:
Surfshark is a paid VPN service, so you need a subscription to use it.
The payment will be charged to your Apple ID Account at purchase confirmation.
The subscription renews automatically unless the auto-renew is turned off at least 24 hours before the end of the current billing. period
We will charge your account for renewal within 24 hours before the end of your subscription.
You can manage subscriptions and turn off auto-renewal after purchase by going to your App Store Account Settings.
Any unused portion of Surfshark's free trial will be forfeited when you purchase a subscription.
For the Privacy Policy: https://surfshark.com/privacy-policy
For the Terms of Service: https://surfshark.com/terms-of-service/
What's New in Version 3.12.1
What's new:
• The Alternative ID feature is here! Use it to create your internet persona, keep your email address & name private, minimize the risk of getting spam emails & more.
• If you're an iOS 16 user, you can now resume your VPN connection straight from your lock screen or check when it will reconnect automatically.
• A few bug fixes and improvements, so you can surf even smoother.
Seller
Name
SURFSHARK LTD
Information
Developer
Categories
Version
3.12.1
Size
260.7 MB
Game Center
No
VPP Device Licensing
Yes
Rating
Rated: 4+
Compatibility
iOS 13.0.0 or later
Devices
iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SE (3rd generation), iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad Air (5th generation), iPad Air (5th generation) Wi-Fi + Cellular, iPad Pro 11-inch (4th generation), iPad Pro 11-inch (4th generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (6th generation), iPad Pro 12.9-inch (6th generation) Wi-Fi + Cellular, iPad (10th generation), iPad (10th generation) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation)
Languages
English, Arabic, Chinese, Finnish, French, German, Hindi, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Turkish, Ukrainian
App Store: Customer Ratings
All Versions
4.8 (3,600 Ratings)
App Store: Customer Reviews
The worst VPN I used ever
–
Justin 528 –
2023-07-24
Version 3.12.1
Don’t buy it!!!Always have problems with the VPN connection. The Surfshark app is always fail to connect. I have to spend a lot of time to do the so call “manual connection”, but even the manual connection was broken last week! And the surfshark company never fix them! The only solution them provided is to try each IP address(hundreds of) every 24h!!! I’ve wasted several hours on it but non of them work! The customer service always copy and paste the Same email response!!! Never try to get problems resolved!!
Impossible to unsubscribe
–
jdkalaiciclsme –
2023-07-23
Version 3.12.1
Makes you jump through endless hoops to unsubscribe. Hostile user interface.
Superb
–
World51 –
2023-07-19
Version 3.12.1
I deal with clients worldwide in Oil & Gas business and I am based in Indonesia.
Without you I could never work safely.
Christian
.
–
Krazy smitty –
2023-07-10
Version 3.11.3
Surfshark is definitely better then the last vpn company we went through. Doesnt cut out all the time. its a huge battery drainer, uses alot more battery the. Any other app.
Worst thing I’ve paid for
–
Izzy.stanley –
2023-07-05
Version 3.11.3
Honestly I don’t understand what everyone raves about with this product. Paid for 2 years worth + all it did was block my internet, slow my internet or not allow me to connect with other devices. I had to keep constantly turning it off + then bam everything would work again. I wrote to them about it + they did nothing so definitely wouldn’t recommend.
Surf shark is great
–
peedubuu –
2023-06-16
Version 3.11.3
I love Surfshark. It works on all my devices and does not cause dropouts like my previous VPN did
App says I’m offline
–
nicknametaken-234 –
2023-06-12
Version 3.11.2
I failed to connect to surfshark because it says I’m offline. What’s wrong?
Not connecting anymore stop 97%
–
Magnusbaron –
2023-06-10
Version 3.11.2
Hi, my iPhone 14 Pro max (iOS 16.5) and latest version of your app.
Since a few days ago it doesn't want to connect , I tried both prorocols wireguatd and Kiev 2 it stops at 97% doenst matter what country I se tt as location.
My CloudFlare 1.1.1.1 world and connects perfectly.
Please fix. Thanks
Really like this VPN
–
Higgsinspace –
2023-06-09
Version 3.11.2
Not sure if its the merger with Nord or other reasons, but the quality of this VPN is really high. Connects quick, super quick and good interface. I subscribed for 2 years.
It just works
–
Straight2 –
2023-06-01
Version 3.11.1
I use surfshark for general internet privacy and it doesn’t slow me down at all. I also use it for logging into other countries to use streaming services from japan [fabulous] and the US. It’s fast and its easy to use. Mostly though it just works
Had to get a refund
–
J.ane –
2023-05-31
Version 3.11.1
You can’t stream overseas movies unfortunately. Luckily i got a refund. I joined a few of there servers, and that still would let me view USA content. Amazon prime could tell their servers are network sharing device. I used their online chat which kept quitting for some reason, but they were not able to fix the problem so they refunded me.
Bad for privacy
–
ogregious –
2023-05-29
Version 3.11.1
I had a look at my app privacy report and Surfshark is the all on my phone that contacts trackers the most, including various parts of google. They may well say that it is deidentified data, but repeated studies have shown how easy it is to reidentify data from small bits. Imagine what a group like google can do. The app contacts several domains I don’t recognise, so who knows where your data is going. Every single thing you browse with a vpn on goes through their servers. Given that they are not transparent about the tracking they use, I’m not confident this is a good way of maintaining your privacy. I won’t be renewing.
They responded in a way that suggests they don’t know their app is contacting trackers all the time, then obfuscated by talking about encrypting content rather than doing what a vpn’s primary function is - obscuring the sites you visit. They’re selling your data and while telling you you’re not being tracked.
Turn on my auto renewal without notifying me
–
Realdelek –
2023-05-16
Version 3.11.1
Poor customer service experience
I have deleted my surfshark account and cancelled the auto renewal, reading from other comments, surfshark may still charge people even they have their account deleted. If surfshark charge me after I have my account deleted which means they didn’t delete my details completely. I will sue them under GDPR since we are given the right to be forgotten.
Using for years, no regrets
–
Archangel Jophiel The Star –
2023-05-12
Version 3.11.1
Great tool for improving security, low cost and effective. If there were fundamental issues I would change however SurfShark continues to improve with the times and work well and fast. I couldn’t ask for more.
Don’t purchase!!!!
–
Kumb4ya –
2023-04-29
Version 3.11.1
I was on a free trial for a week and I decided not to renew my subscription. So a day before my trial was about to end I went into their app and deleted my account making sure all my details are gone (including pay details). By the way it was clearly mentioned while deleting your account that all my subscriptions and details (payment included) would be erased permanently. And to make sure I even talked with their staff/agent to not charge me as I had deleted my account. Funny thing is they assured me that I wont get charged!
The very next day the invoice shows up on my email.
I talked with them again and all they had to say was we didn’t have your information as your account was deleted so they couldn’t do anything about it! Well I have now reported the issue with apple
And still waiting on their decision.
The VPN its not even good. Heats up my device and I have to constantly reconnect. Not worth your money at all.
So please please don’t purchase this vpn.
BAD
–
Neddy9876 –
2023-04-25
Version 3.10.1
I took out a subscription in 2020. Cancelled before it was due for renewal in 2021. Still got charged. Reported and confirmed cancellation. Got charged again in 2022 AND again just now 2023. Despite cancelling in 2021! Despite reporting them. Despite many many emails and even a couple of phone calls (international…at my cost!) After the first and second post cancellation charges I got some but not all money back. Nothing so far after 3rd.
Don’t buy from this company!
WASTE MONEY, no working
–
Aoo-oo –
2023-04-21
Version 3.10.1
I used in China. It works few days then it is not working anymore. Totally waste my money!!!!!!!!!
A++++
–
wolverine1119 –
2023-04-20
Version 3.10.1
Fantastic and reliable. User friendly and happy to pay a subscription for this product.
Need to pause/disconnect to connect!
–
PaOohLiiLah –
2023-04-04
Version 3.10.0
I’ve been using this VPN for quite awhile now and I don’t know why (I’m on Apple iPhone 11) but recently when my vpn is running, my internet access is not usable. As soon as I pause or disconnect, my connect comes through.
Didn’t happen too frequently before, but now it’s pretty much all the time. Please let me know if there is something I can do to fix this, otherwise it’s pointless to pay for if I can’t even connect to use it!
The best VPN
–
ZacDi –
2023-03-21
Version 3.9.1
I’ve tried several vpn provider but SurfShark beats them all. I highly recommend SurfShark.
Great support!
–
BurntPig –
2023-03-19
Version 3.9.1
Their support is amazing. Turns out I don’t need SurfShark One. They refunded me immediately, no questions asked.
I had a battery consumption issue with their iOS app. I left a 2 star review. They recommended to contact their support. After some tweak and changes (IKEv2 instead of WireGuard), I’m happy to announce that it’s no longer an issue.
As promised, i am updating to a 5 star review and extended another year 🙂
Questionable vpn (Honeypot)
–
Honestl Reviewer –
2023-03-15
Version 3.9.1
In my opinion this app can be one of the best honey pots in the world.
Don’t waste your money!
–
gakkar1 –
2023-03-10
Version 3.9.1
I am very disappointed and unhappy with the service of Surfshark. Throughout my years of using VPN with other providers, I have not encounter any issues with them. With Surfshark, my account has been blocked twice, however, Surfshark Customer Support team cannot tell me what violation my account has done. I was also told that my account cannot be unblocked and I am unable to use my subscription anymore. There is no refund option offered. If Surfshark is unable to provide a better service, you should not be asking customers to pay for a 2 year subscription. This feels like fraud. I will not recommend Surfshark to anyone!
Terrible security
–
D.Bean001 –
2023-03-07
Version 3.9.1
I’ve had my account broken into over 6 times now, I’ve changed my password several times and it still happened! I’ve since deactivated my account and will not use this service again, the last password I used my phone generated for me and it was still broken into, so it wasn’t to do with my password, it’s surfshark’s security. If I could rate 0 stars I would, that’s beyond appalling that someone can continuously break in.
Disappointing
–
joeb.2021 –
2023-03-04
Version 3.9.1
Whatever was in the last update it seems to have jammed my iPhone. I have had to disconnect the App to work my iPhone. Then what’s the point of having it?
Slow
–
kkwong421 –
2023-02-28
Version 3.9.1
Nothing to talk about it, it slower than free vpn.
Zero access
–
d-beard –
2023-02-25
Version 3.9.0
Didn’t provide access to any sites
Mr D
–
lolazeusy –
2023-02-22
Version 3.8.1
DO YOURSELF A FAVOUR ANC STAY AWAY FROM THIS APP IT WILL COST YOU MONEY AND YOU WILL GET NO
WHERE . OUT OF EVERY APP I HAVE PAID FOE THIS ONE IS THE WORST CUSTOMER SERVICE STINKS
Surfshark
–
RolandoDeVir –
2023-02-14
Version 3.8.1
Life changing .. Thanks
RolandoDeVir
Endless problems
–
Dateman –
2023-01-30
Version 3.8.1
No connections on iPad, just nothing...works on Windows but looks like a waste of money for using it on other devices. Runs battery so damn hot it shutdown my charging circuit.
Bad
–
Meli1494 –
2023-01-29
Version 3.8.1
I thought it would help but it is of no use to me I have the app and content from the country I want does not change or appear, the connection is super slow or there is no connection
Client support
–
Le Zboubi de Rennes –
2023-01-21
Version 3.8.1
Good VPN, good protection but really really bad client support. I try to be refund before the 30 days like the offer permitte me but they did not want to hear anything.
I follow all the things website suggested but nothing.
Competitively, other VPN’s are pedestrian!
–
Dr-Paul –
2023-01-17
Version 3.8.1
Undoubtedly, Surfshark is the most versatile, efficient and reliable. Highly recommend.
Pretty good
–
Orange g2003 –
2023-01-14
Version 3.8.0
I have been using this for a couple of years now. Speed for a VPN is good. Used it to get different Netflix countries no problem. Sometimes google search chucks a wobbly with it on. Some games disconnect frequently with it on, that’s annoying. Use it all the time on public networks, gives peace of mind. Before I was using Surfshark and Bitdefender I got a few viruses, these have been remarkably absent since using these apps.
Worst VPN ever
–
Telling_it_ like_it_ is –
2022-12-27
Version 3.7.3
Having used Nord & Express VPN in the past and having absolutely no issues with them at all, I foolishly tried to cut costs by using Surfshark. The issues are endless, from locations being completely useless - Hong Kong puts me in the Philippines, for example… which, in the case of doing business is a world of difference. This happens with many other locations I attempt which often leaves me no choice but to just disconnect this VPN altogether. Worse still, it has now several times prevented iOS updates to the extent that it rendered my iPad useless for weeks and one iPhone had to be replaced after months of inability to update or access wifi at all. In the end the only thing that helped was a hard erase of the Surfshark app on that phone and then, suddenly, everything was working again (after wasted money on replacement phone, than you). I would not recommend Surfshark to my worst enemy, it’s one thing to waste money on a service that doesn’t deliver, but when that service actually causes serious issues that actually hinder the usability of your devices, that’s criminal.
Completely disables my devices
–
Numero03 –
2022-12-16
Version 3.7.3
On a two year subscription with Surfshark and after the first year of constant issues with blocked content have requested a refund.
Surfshark are refusing.
Unable to shop for groceries, stream local content or google local companies. Disconnecting Surfshark and everything works perfectly.
I’m fed up with contacting support, delayed responses and wasting hours following ‘how to’ instructions. I’m very unhappy and very frustrated with Surfshark. I’m not interested in wasting more hours/days going over the same issues.
Works but always congested
–
Nishant.H –
2022-12-16
Version 3.7.3
Primarily bought for accessing the India Gateway. The video hangs and buffers a lot.
OTT app: Hotstar
Dodgy company. Unhelpful and dishonest
–
Macross83 –
2022-12-13
Version 3.7.2
Buyers beware. Impossible to cancel after you sign up for feee trial. They promised to refund my 1 month trial but impossible to do.
Useless support. Despite my multiple pleas to have my service cancelled and have my money refunded but to no avail. I have emails to proof. Each time they completely brush me off. They make it really difficult for you.
I am still waiting for my money. Thankfully I only paid for a months “free” trial.
Works well
–
Uluc koman –
2022-12-13
Version 3.7.2
Professional Firm and app
never download it if you’re in China
–
minorurururu –
2022-12-12
Version 3.7.2
Totally useless and hard to log in in China. First of all, it’s not available to log in via email account and tells you to log in with a code. when you log in with a code via webapp it doesn’t work at all. No one ever noticed this problem before?
dont bother
–
slowshark –
2022-12-04
Version 3.7.2
it works until you pay, after a couple of weeks works very bad, slower and slower
i wasted my money here
Cannot connect the Server in China
–
Panjianning –
2022-11-22
Version 3.7.0
Tried many times, not able to connect the Server in China.
Attempt to create a ticket but not allowed to open the link due to the restrictions in China. Wondering how I can contact the customer support then.
Rubbish
–
PatinKansai –
2022-10-21
Version 3.6.3
Have to constantly change servers. Joke that I paid for.
Unable to login to any Indian apps
–
santhoshraoaustralia –
2022-09-28
Version 3.6.0
Unable to connect to any of the Indian apps. This is mostly the case after the servers have gone virtual. Even though the IP location shows as Netherlands, the support team refuses to accept the issue and claim all is well. My subscription is totally useless now. Would not recommend to anyone planning to connect to India.
High battery usage on iOS 16
–
Pantastic85 –
2022-09-28
Version 3.5.0
Extremely high battery usage since upgrading to iOS 16. Surfshark is accounting for a whopping 80% of my battery usage now. I feel that there needs to be some optimisations for the new firmware.
Get used to be amazing
–
Haitham_Khader –
2022-09-24
Version 3.5.0
Since the update 4.3+, this app has just served nothing but a waste of time. Although there have been numerous complaints against the loading screen that has been stalled for a long time, unable to log in, connection disruptions, the developer has made no real attempt to fix the issue, only endless promises. Unless only I am not able to refund my long subscription, ill dump it to the trash ..
Great App
–
Kiama Climber –
2022-09-24
Version 3.5.0
Easy and makes your browsing safe
Excellent customer service
–
epic game the best –
2022-09-23
Version 3.5.0
your earned 5 star!
Simple to use and it works
–
Lauriel1 –
2022-09-09
Version 3.5.0
After reading a number of reviews I decided to buy a 1 month subscription. As they offer, you buy one month and do not have to know how to unsubscribe. Unfortunately I could not get my Foxtel to work from the US which I think is more Foxtel getting better at blocking rather than the app not working. I tried another leading brand VPN N..D and they were a disaster. Unable to purchase 1 month from the app and had to connect to their site. Even then it was confusing and once subscribed, it was difficult to unsubscribe. I would recommend Surfshark
Surfshark scan took a while but seems to be fine now.
–
Cockpitlagoon –
2022-08-07
Version 3.4.2
The
Easiest VPN to use.
–
Perfectionimperfection –
2022-06-19
Version 3.3.0
The app is easy to use and makes me feel way more comfortable when browsing the internet. Honestly believe the least technologically savvy person could work this one out. Love it!
Not working from Iran
–
David200067 –
2022-06-13
Version 3.3.0
I bought this App on June 13, 2022, and paid for 2 years subscription. It did not work. It takes a long time to connect to VPN and after connection it straight way disconnects my device, iphone 13 pro, from wifi and sim card data. I contacted support team and followed their instructions to change VPN protocals, and tried all of them with out success any success and i also changed my location to many other countries and still problem persists. Finally i ran diagnostic process as instructed by the support team and sent it to them and still waiting for their next instructions….
SurfShark > Other VPNS
–
David White :) –
2022-04-21
Version 3.1.0
I will not lie, this is the first VPN and probably the only VPN I will ever subscribe too for a long-term. It is so easy to use, it has, at high speeds (literally wouldn’t even notice you have a vpn on) on every single site I’ve ever tried to use it for which a different region was needed, and seriously over the last year I have not had a single problem. The ad blocker works wonders, I haven’t seen a pop up since the day I connected. Not to mention for a tiny price compared to other VPNS I literally got 24 months for UNLIMITED devices (which I have a lot of in my family). If you’re trying to pick a VPN or don’t know if you should buy one. Just TRY SurfShark. The features it has cannot be topped and has endless opportunities for you and ALL OF YOUR DEVICES to stay safe and connected, while staying private online! Thanks SurfShark!
Works well on mobile device and computer
–
PaulJ_Qld –
2022-04-09
Version 3.0.3
Surfshark works well on my mobile device and computer. Highly recommended.
Great VPN service
–
helioskrill –
2022-03-21
Version 3.0.2
I love how simple and easy to use this VPN. I can bet this one requires the least steps to use. It's helped me a lot whenever I'm traveling or if I simply want to get deals from overseas sites or stream different countries' content on Netflix. It can auto-connect if you want which is great. One thing I wish they can improve is how much it drains the battery of the phone. Otherwise it's perfect
Great VPN
–
Ozdoogie –
2022-03-20
Version 3.0.2
Great features and service. Reliable and fast.
Easy to use and great value. Works well with streaming services and other geo fenced sites. Highly recommend
Best value and bang for buck
–
mmfranco –
2022-03-17
Version 3.0.1
No issues works on multiple devices I have used express vpn and this is just as good and cheaper. Unlimited devices and ease of use. Highly recommend. Won’t be switching in a hurry
Good app but colour scheme is messed up
–
MarkR888 –
2022-02-26
Version 2.25.3
Works reliably, could maybe have some more foreign combination options. The only recent gripe is the colour scheme seems to have been screwed up in the latest release (Jan 2022) as it makes the main screen almost impossible to read.
Does not work for ESPN+ in USA
–
Billybob6377 –
2022-02-18
Version 2.25.3
I purchased this to watch ESPN+ college Bball. It worked for a little bit and then stopped. I contacted Surfshark and they couldn’t solve the problem. Because it was past the 30 free trial they refused a refund even though their product does not work. I am now stuck with a two year subscription for something I can’t use. I’m sure it’s fine for other things but don’t waste your money if you want to watch ESPN+ in the US
Great service and app
–
jmulscum –
2022-01-03
Version 2.24.0
I’ve had a vpn to accompany my mobile and house broadband. This service provides a great level of confidence when I’m working with the internet. Thanks Surfshark guys.
Slick like a Shark
–
MrSmoo13 –
2021-11-11
Version 2.23.1
3 months in, and I couldn’t be happier with Surfshark and it’s app.
The app it self is very user friendly, and easy to navigate. It does everything you need a vpn to do, and the subscription price I feel is very reasonable. Good job Surfshark 👍🏻
Not happy
–
Toutou28 –
2021-11-03
Version 2.22.1
I bought a years subscription and I have had nothing but trouble with it. I can’t send any snaps on Snapchat, as well as so many other things. I bought it so that I could watch more content on Netflix but it won’t work while the VPN is on. I have to keep turning the VPN off in order just to do the simplest of things. I wish I could get my money back.
Account get hacked easily
–
prabin 123 –
2021-10-14
Version 2.22.1
This VPN account get hacked easily which cause problems in other accounts like Instagram Facebook and others I have to change my password every week to secure my other accounts if we have to pay you please give us good service otherwise we have other options as well
Connection
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Riya744 –
2021-10-01
Version 2.22.1
When I first started using this app it was fine for first day but from next day, I started having problems with my wifi and mobile data as it started working so low. I'm not sure what is wrong. I deleted this app and the issue suddenly was gone. I really regret wasting money on it's subscription.
Surfshark
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Kyedzh –
2021-09-15
Version 2.21.0
VPN that’s worth it, cheaper, easy use, and even comes with extra features if willing to pay a little more. Overall a 5-star app for me. 👍🏽
Doesn’t work for streaming.
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ang pilandok –
2021-08-18
Version 2.20.0
Been broken for a couple of weeksnow. All streaming sites not allowing me to change regions. 1 year membership feels like a waste now.
Yeah im like this guy, first ever 5 stars i think. If not, in a while
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The greaty matey –
2021-08-11
Version 2.20.0
I got the 50% 6 month deal and I havent had a single problem so far unlike every other vpn I’ve e had.
Great app only missing one thing
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Dnl89p –
2021-05-14
Version 2.16.3
Great App only missing one thing it would be good if it auto connected to the vpn when changing from WiFi to cellular
Ummmm
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Datypo –
2021-04-05
Version 2.14.0
So I started this free trial, it was working fine all is well until 5 days later. For some reason I couldn’t switch the VPN off It just kept switching back on instantly had to delete it.. the reason i turned it off(well tried) is because my wifi AND mobile data wasn’t working at all for a period of over 24h. After manually deleting this VPN I had no further issues with my wifi or data. This app is a bit sketchy. Also had to verify with any service of internet wether or not I was a bot and had suspicious internet trafficking on my phone, no idea but yeah. That’s my adventure with Surfshark VPN.
Best VPN ever
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charakidis –
2021-02-21
Version 2.13.2
This is an amazing VPN, it’s cheap and works flawlessly. I like how you can connect to Other countries networks. All the other VPNs are expensive this is cheap if I were to pick any VPN it would be this one so get this for your privacy and so you can watch videos and Netflix shows wherever and there was no complications.
Aweful product and customer service
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cust T1893 –
2020-11-29
Version 2.11.7
BEWARE. When I purchased the product it came with a 30 day money back guarantee, and the service was great. Immediately after the 1st 30 days it started to be faulty. I had purchased a 2 year subscription and now I need a different VPN app after 1 month.
When I contacted the company for a refund they refused and did not solve my problem. Money hungry, unreasonable and a very rude company.
Do not buy this service
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gfffhjuhv –
2020-10-10
Version 2.11.2
There is no warning but this app does not work at all in China. They will not give refund either.
I used for a free week and during this time had no issues but soon after the trial period they stopped working. I had similar problems with the other company and they at least refund the partial payment but this company is the worst I have had to deal with.
Basically they sell service witch is totally useless for those living in China.
Great value VPN
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Presser of Keys –
2020-07-10
Version 2.9.0
I found this app to be simple to use but sometimes difficult to connect to some networks but the benefit is that I have more settings to fix them.
Great value for money hence 5 stars.
Automatic encryption detection or a comparability mode would be a great addition to which is all I see lacking compared to top end apps.
Idk what’s going on with this app
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3xpiri3nce –
2020-06-03
Version 2.4.0
When I did a subscription for it but I started with a free trial it setup the VPN in my setting but when I tried to connect to a country it kept saying choose your subscription every time idon’t get and then the app takes money from my account after the free trial when I couldn’t even use it This isn’t hate I just gave you my experience and I just want the app to work
Stopped working. Very hard to cancel subscription
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paula.alicia72 –
2020-04-01
Version 1.4.2
It worked well when it worked. Then it stopped working so I decided to cancel my month by month subscription.
I have sent three emails and they keep insisting they would rather fix the problem. I would rather a refund or at the very least you cancel my subscription.
Possible scam
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ps-80 –
2020-02-02
Version 2.2.6
Forget the constant issues with connections and disconnections, or when the app tells you it’s ‘connected’, yet multiple online (VPN) test sites confirm otherwise... let’s just not worry about this for now.
The part you should be concerned about, are the barrage of sms and email spam you’ll receive whilst using the service (if it and when it actually connects).
For example: search and browse shipping/freight companies - receive text from ’random’ number/email about your freight being held up in customs, and to ‘click link’ to verify details.
Just a coincidence? Maybe if it happened once. What about when it happens half a dozen times?
Very very shady.
No gimmicks here kids 👍
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fat_lizard –
2019-12-26
Version 2.2.6
My *first ever* 5-star rating
I’ve tried a few VPN’s and been disappointed every time.
Not with SurfShark 👍
After reading reviews, I tried the SurfShark trial, and quickly upgraded to a full plan.
✅ slick interface
✅ fast
✅ efficient
✅ works
✅ regular updates
✅ best price
✅ quick response from support.
What more could one ask for?
A ‘Kill Switch’?
✅ They’ve already thought of it and implemented it.
They understand user interface *and functionality.
Great job guys (gender neutral) 👍
As a former programmer myself, kudos to the developers.
My device is iPhone 8+
••••
Caveat:
Some countries impose heavy restrictions on their internet, and how SurfShark operates in those places remains personally untested, as I have not had the opportunity to try SurfShark outside of my own country.
Given the regular updates, interface, options, I expect this to be resolved by the time I try it in one of the restrictive countries in a few months.
[•• UPDATE : December 2019 ••]
🛑 Unable to view Netflix in USA.
Tried different USA servers, but no joy ☹️
✅ Tried the MultiHop option; works like a charm 🙂