Main initial sign up page
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1958Michael –
2024-03-17
Version 1.8.6
Where did all the initial page of information go ?
Updating
Re
iPhone Screenshots
Description
mySAGOV allows you to securely carry your South Australian Government issued passes and licences online.
It allows businesses/users to validate a person’s digital pass or licence to confirm it is a valid government issued pass.
To access your digital licence/pass you will first need to set up a mySAGOV account (formerly known as EzyReg Account). Visit https://www.sa.gov.au/mysagov to set up your account.
At present the app offers:
- Driver's licence
- Proof of age
- Real estate registrations for land agents, sales representatives and property managers
- Occupational licences for builders, tradespeople, security and investigation agents.
- Recreational boat licences
Digital passes and licences displayed in this app are valid credentials and are a legal equivalent to physical passes.
Please note: All real estate registrations are now digital and a physical card is not required. However, for all other licences and passes it is recommended that you continue to carry your physical licence with you for now, as some organisations and businesses may not be set up to validate your digital pass or licence.
For more information, please visit https://sa.gov.au
What's New in Version 1.8.6
Important enhancements and bug fixes
- Support for newer devices
- Force update improvements
- Removal of deprecated features
Information
Developer
Categories
Version
1.8.6
Size
25 MB
Game Center
No
VPP Device Licensing
Yes
Rating
Rated: 4+
Compatibility
iOS 11.0 or later
Devices
iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SE (3rd generation), iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad Air (5th generation), iPad Air (5th generation) Wi-Fi + Cellular, iPad Pro 11-inch (4th generation), iPad Pro 11-inch (4th generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (6th generation), iPad Pro 12.9-inch (6th generation) Wi-Fi + Cellular, iPad (10th generation), iPad (10th generation) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation)
Languages
English
App Store: Customer Ratings
All Versions
4.6 (56,850 Ratings)
App Store: Customer Reviews
It never seems to work when you need it
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Twitchsyer –
2024-02-22
Password and sign in is always playing up
Painful to use
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Funkychoppies –
2024-02-21
Version 1.8.5
This app is always logged out when I need to use it. So I use my plastic license. Which is annoying, but much less annoying.
Whenever I have to login the people laugh and tell me this happens all the time, and we roll our eyes about how government are hopeless at doing anything and making anything work.
That should make you embarrassed, but I’m sure it won’t.
Change of address
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Lee@43 –
2024-02-21
Version 1.6.0
Won’t let me change my address
It keeps logging me out
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shooter mcgovern –
2024-02-13
Version 1.6.2
I don’t use it often, but when I do it’s logged me out since the last time and I have to go through the whole log in and setup process again.
License renewal
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Ginitof04 –
2024-02-11
Version 1.7.3
It would be great if you could do all the things on the app instead of having to log into the site. Otherwise comes in handy
Absolute rubbish app
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JADS888 –
2024-02-09
Version 1.8.2
Whenever the app updates you are forced to log back in, setup a new pin and when you think it’s worked, it says error.
Maybe don’t get your intern to develop a government app.
Using the app
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Michael$9 –
2024-02-02
Version 1.7.6
App is slow and limited ability to select other option when viewing credentials.
Overall not bad
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ocdrox –
2024-01-30
Version 1.6.4
The app keeps logging me out despite the fact that Face ID is registered. The credentials should absolutely not need to expire.
System Automatically Logs Out
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Strachanhere –
2024-01-25
Version 1.8.6
When attempting to retrieve licence details at a Random Traffic Stop my granddaughter really struggled to retrieve her licence as the system had logged her out. Being very stressed, and with a very impatient police officer, she eventually managed to produce her licence but as this had taken some minute the officer decided she should be fined. The system should not log out.
Certificate of registration
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DGT124 –
2024-01-20
Need to get a certificate of registration for a job application but it looks like the only option is to renew the registration. It’s already registered for a few more months yet.
License on Phone!
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WindsorAUFC –
2024-01-17
So convenient 5 🌟
Useful app to have if you live in SA
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David_Adelaide –
2024-01-17
I use the app quite often, as it means I had a digital copy of my drivers license always on my person. When I switched over my handset to a new model it stopped working, but i got it back working after deleting the app and reinstalling it. This app will allow you to access you MySAGov account from the app, which is helpful.
Terrible
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Gdsehjhfeth –
2024-01-14
Terrible app
It’s great
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DJMacz! –
2024-01-13
It’s just fantastic
Constantly needing to sign in.
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Mrmahalek –
2024-01-13
This app asks you to set a pin, I’m guessing for easy logins in future, but never lets you use it. Instead you have to login everytime on an external browser. Stuck in line at the bottle-o and sending multiple verification texts is incredibly frustrating.
About payment number
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A Ratta –
2024-01-12
In this aap we can’t see payment number of the vehicle, that is very important.
Difficult to log in - fixed
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Not Appliceable –
2024-01-05
I previously left the following review with one star, since then, the problem seems to be fixed and I can open the app to my account easily now. (Every time I go to use the app it requires no end of log in details and passwords, why can’t it just open with face recognition. Typical South Australian rubbish)
Useless functionality
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pbtaxico –
2023-12-16
It’s just ridiculous you cannot remove cars that you no longer own! Why isn’t there a way to load your driver’s licence into the iPhone’s Wallet so you no longer need to open this app!?
Finding Registration Details
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Happy Chappy A –
2023-11-24
How do you go about finding registration details?
Easy
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Inlovewith Si-Jin –
2023-10-29
Easy to use easy to register my car
Mr
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Jingo jones –
2023-10-21
I keep setting a PIN but when I need to open SAGOV I have to log in why?
Keep the plastic licences
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Good oh, –
2023-10-17
This app has again lost all my licences and regos. Trying to reset has sent me around in circles for hours with trying to reset passwords, using different email addresses, only to have message saying, email exists, password incorrect even when resetting new password.
Will try again when I have a hour of boredom to fill. In the meantime, keep your plastic licence in your wallet. Can’t trust this app.
This App is a joke
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Suse145 –
2023-10-11
This app is ridiculous. I’m using my correct password and it keeps telling me it’s wrong. I tried to do a reset password and no emails!!!!
Utility is useful in reality
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Notewoman –
2023-09-29
This app makes life so much easier-
And that it is recognised by authorities makes everything rosier. Now add on concessions and rebates to this and take over Centrelink!
Review
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Kasertryme –
2023-09-17
Awesome app
Easy to use
Having my driver’s licence on my phone is great!!!
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Kate Kedani –
2023-09-10
I was worried that I had only my expired licence. My son taught me about your app. I am so happy knowing that my driver’s licence is on my phone at all times. Marie.
Demerit Points
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Ang15/6 –
2023-08-20
Was very hard to get into my history of traffic offences to see the dates of offences.
Simple, secure, useful.
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Graphias –
2023-08-19
It’s a great app, and it would be perfect if it allowed you to add a copy of your digital driver’s license to your Apple Wallet, so that you do not have to log ỉn each time you need to show it, in case there is no phone or data connection.
My SA GOV App?
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Dave_1234567890 –
2023-08-16
Where has all the money gone? The “App” is extremely glitchy - when it works. Password resets are impossible, even when one takes the time to visit Services SA, they cannot do anything to help despite their best efforts. From an IT standpoint the “App” is a joke.
Every single time it asks me to login, it just takes me around in circles until it seems to “have had its fun”! Completely nonsensical operation, whom did you hire? Empirically not anyone versed in coding!! It is an embarrassment to our great State & should be overhauled by a competent - not corrupt - team. I am annoyed and disgusted!! Most people I know never bothered to check-in because they were sick of holding up lines just because a Statutory Government App doesn’t work!!
Useless, can’t log in on iPhone
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Matt JV –
2023-08-14
Tried several times to log in to the app. No issues in web browser, credentials take me straight in. App sends me to log in page, enter details, no response.
Keep getting logged out
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Parkiepies –
2023-08-03
It keeps logging me out of the app so when I need to use it quickly i have to do the whole login process again which is very annoying
App Feedback
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Teddi's Mum –
2023-07-20
I love the ease of the app and that reminders can be scheduled. It would be great if more information was provided regarding demerit points, specifically when they were acquired so one can calculate when they will drop.
Login but no app
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Wallrevolution –
2023-07-20
Always asked to login with two factor authentication then seems to taker to your website where I’m told I’m already logged in. Where did the app UI go? This was working a few weeks ago.
Hard to navigate...🥴
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OLKroozer –
2023-07-19
Found site difficulty to access when I have a notification that I’ve received an email. Consequently it again remains unread.
Easy
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Sincloyd –
2023-07-19
This app is easy to use and provides all necessary information
Little information for car
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kulturae73 –
2023-07-17
I would like to find my engine number, which is usually written on the paper registration. Why can’t I see the same information here.
It works!
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SilentIronicKarma! –
2023-07-11
A government app that actually works
Keep having to sign in
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Janet57sa –
2023-07-08
Why do you have to constantly sign in. And wants to change your password every time
Mrs Rosemarie Vatta
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katgreb –
2023-06-26
This is the best app
I know when my registration is due and it is easy to pay using the app
My license is also visible and even though I carry it with me I have it here on the app
Great App.
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SuzanneFH –
2023-06-23
Having details electronically is brilliant.
Cannot remember me
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wase4gyvui –
2023-06-22
It keeps asking me to revalidate and re log in. Totally hopeless for an App that is supposed to help me.
Frustrating and convoluted!
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1234trewq –
2023-06-22
Any time I need to use this app my blood pressure goes up! The sign up process seems to try and purposely exclude non tech savvy or non English speaking people. As for the repeated sign in process, I’m not sure what’s more frustrating; this or the ‘personal service’ at service SA centres!
My SA Gov
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Tel App –
2023-06-15
Excellent advice information easy to follow and helpful.
Thanks Kind Regards Peter
Can’t log in
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j15372949 –
2023-06-08
Keep going through the steps to log in (including 2 factor auth). But when I return to the app, I am not logged in - I t’s an endless loop.
I have been facing this issue since Feb 23… seriously a useless app.
Simple app
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SDNorth –
2023-06-05
Simple functionality and easy to access information quickly. Only issue is it constantly signs me out so I need to log in again every couple of weeks.
Demerit Points
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Pushems –
2023-05-31
I thought these had a 12 month duration.
This app is a real nuisance
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coviman –
2023-05-28
It just doesn’t work properly. I says have to update my password. Then if I need to go a different section as it won’t give me the information I need because it’s private (I’m logged into my site🤦🏼), and wants me to login into the MyGovSA site I’m already looking into. Then if I re log in, it doesn’t work.
Great app but would love to see more license options
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ktkristiey –
2023-05-27
Love being able to have my drivers license on my phone. Would love to see an update where I can also add my license to perform high risk work.
Login to get drivers license
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wiggslando –
2023-05-20
Logging in to get my drivers license takes way too long
Constantly Logs Me Out
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sarcasmisnotdead –
2023-03-16
Absolutely useless if the thing that is supposed to allow you to access your Drivers License on the go is constantly logging you out and then takes several minutes of fiddling and error messages to get it to log you in again, by which point the person who has asked to see your license probably about wants to kill you.
If I’ve logged in an set up a pin, why then does it ask me to log in again and set up the pin literally an hour later.
Broken and unusable
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Elbereth Gilthoniel –
2023-03-01
This app is now totally unusable. It says I have to log in with mySAGOV, which I do. I then get a message saying I am already logged in am I get returned to the page saying I have to log in with mySAGOV. No matter how many times I log in, I get taken back to the page telling me to log in. I have deleted the app and reinstalled it, to no avail. I must say that this app is a fair representation of SA government services generally.
Cut the COVID rubbish
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Martin's Thoughts –
2023-02-08
I thought this was a GREAT app before the COVID check in started hogging screen space. Seriously, the last time we had to use this feature was more than a year ago so shouldn’t that indicate this feature is now obsolete?
Now the VACCINATION STATUS, what??
I’m not participating in this vaccination nonsense, so why is it ALSO hogging my screen “real estate”? It’s another form of “proof” that is now becoming unnecessary.
If you insist on having these two “features” perhaps they could be hidden and accessed by a button or menu entry?
I’m also somewhat annoyed that only my “current” vehicles are now listed in the registration details, I thought it was a lovely feature in the earlier versions, that I could access the details of vehicles previously registered to my name! I would love to see this feature return, as at least one of those vehicles is awaiting re-registration.
Also annoying is the fact that the license feature regularly requires me to login again, not something I delight in doing out on the road in front of a Police Officer!!
Thanking you for considering these issues.
Try logging in
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hrusudhtnejsiidiwietjtfjsjwjot –
2023-01-23
Yeah so I try log back into myGov after it kicked me out and then I try to do the two step authentication process and then my App Store says can’t connect so there is actually no possible way to get back into my account because even when I try forget password it does the same thing so now I can’t check if my car is registered still and a whole number of different things.
Can’t login
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lSn33ksl –
2023-01-06
I spent quite a long time setting up all my details, accounts and identification on my iPhone. Now I can’t login at all.
I’ve reset my password twice and it still doesn’t recognize me. And of course you can’t use any of the same passwords as it remembers your previous ones. So now I have a new password that I’ll never be able to remember and I still can’t login.
Complete waste of time.
Terrible 2FA Implementation
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Yorketown Volunteer –
2022-12-16
The latest version of this app is awful.
I am one of the volunteers providing tech services at the Yorketown Community Hub and thanks again to the dreadful implementation of this app we have been once again been swamped with people seeking assistance to get it working.
A high majority of our clients are elderly and not particularly tech literate.
The online instructions tell the user to download an “Authenticator”. There is no explanation of what an Authenticator is or how it can be obtained, nor any recommendation for the uninitiated of which to use. The default Apple Authenticator comes with a $50/annum price tag.
The requirement to visit a Service SA location to reset and use a different Authenticator is yet another very poor decision by the developers that greatly disadvantages rural and remote users.
In future do some real user lab testing of your application and pay particular attention to elderly and regional users.
Covid Booster
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Cs1evens –
2022-03-06
Why when I share my covid digital cert with SA my gov app it dosnt show the last date which is the booster shot, it always shows the 2nd of the original two shots, no mater how many times I un share download share.
Lot of places seem to want to see two dates not one as proof I’ve been at least double vacinated not one
Question
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gramb003 –
2022-01-12
Before I recently updated my IOS as well as the SA COVID App, I used to be able to turn on my camera from Lock Screen and when I went to check in, the camera would automatically take me to the app. Now that I’ve updated it doesn’t do that. It comes up with a link that has to be pressed to do that. Can this be rectified or is there a setting that needs adjusting on my phone?
Multiple logins required
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Callkats –
2022-01-03
We seem to be getting logged out of the app repeatedly since the introduction of the Covid vaccine certificate.
This is a little annoying.
If it is because of software updates, you should include a message for the user.
If it’s not supposed to be happening, perhaps investigation is required.
An app worse than Qld’s
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Pegsaroni –
2021-12-21
Finally after hours of searching, I’ve found a check in app more useless than Queensland’s. I’ve tried all the check in apps around the country and this was by far the most frustrating one to add my covid immunisation record to. First, log into to the Medicare app and share the certificate to mySA GOV. Next add your Medicare details, IN FULL to the mySA app (despite coming from the Medicare app) and submit. Then be asked to download the Medicare app (you know the one that was just open) and open it. In the Medicare app, navigate back to the share certificate screen and share it Again to MySA. Wait while the app processes the certificate, freezes and try all over again. Finally worked after the third time.
Need to add another person.
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Rose-Faith –
2021-12-12
I use this app to checkin to many places my husband and I go.
Recently we had to use the Victorian check in app which allows a couple to check another person in with the one checkin scan.
Why can’t we have this option added to the South Australian app?
It was so much easier when my husband forgets his phone or crowded placed to just have 1 person scan an move on.
Bad UI - ‘Check in’ is Off Screen
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Proofreader –
2021-12-09
Nervous users with small screens won’t know to scroll and won’t complete check in because the ‘check-in’ button is frequently completely hidden below the bottom edge of the screen. Items in the top ⅔ of the screen could easily be compressed or the button could be promoted
Also, your app support button here in the App Store just takes you to the app🤦🏻♂️
Not the most intuitive
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Ditchado –
2021-12-08
This app still after months of use often presents on checking in - “want to check in at the same checkin?”. In some cases thus does not go away. In some cases it does go away allowing for a new check in to proceed. If it does not go away then there is nothing to be done, especially if you are standing in a queue.
There have been cases where in a shopping mall because of constraints I have entered shop after shop and checked in on the “last” checkin, even though it is stuck on the “wrong” first checkin.
Now that I have the COVID-19 certificate on the app the checkin button has to be scrolled down to before you can say yes to checkin.
Awful in almost every way
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BlokeDownThePub –
2021-11-23
A pox upon the designers. Spent the last 90 mins going around in circles of authentication and still can’t see the COVID vax cert I shared with the app. It does show 2 vehicles I no longer have though. Also, can the forgot password page default the email address you were just trying? And could the reset email you send be formatted less junky so it finds an inbox? And could the date of birth datefinder not default to today, or are you expecting newborns to register immediately? Works ace for checkins, I’ll give you that, but woe betide a user who needs to log in.
Please allow us check in another person
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Rose Park Granny –
2021-09-02
My husband and elderly father don’t have data access on their mobile phones, and so whenever I go shopping or to appointments with either of them, they have to sign in manually. If I use my app to sign them in, then the next time I sign myself in anywhere, I have to enter my details in all over again (a bit hard when I don’t have my reading glasses on me!). When travelling recently in the Northern Territory and Western Australia, I was able to add extra people to their check-in apps — whenever I used their apps, I could simply tick a box to include whichever person was accompanying me. I only had to enter our details once. It was so quick and easy! PLEASE can this facility be added to the SA app?
Not bad but not the best
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Oldfella1954 –
2021-08-25
Handy app for SA residents that enables the storing and easy retrieval of essential documentation such as drivers licence ect and also a pretty reliable QR reader for contact tracing if needed, however it doesn’t provide a history of visitations apart from the last check in. The Queensland App provides a comprehensive history of past check ins that is handy for the interstate traveller, particularly in times when one is asked if they’ve been in a particular spot with in the last 14 days or so.
Annoying vaccination reminder
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{Darath} –
2021-08-10
The new vaccination reminder is super annoying. It changes the spacing of the app making it less easy to use. I already have my vaccination, I want an option to hide the reminder!
The digital license would be handy to have but it discriminates if you don’t have car registration in your own name. Where is the option for those of us with a license but no registration?
Open Last Check-in causes confusion
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oneTanya –
2021-07-31
My mother who is aged 80 has difficulty using the covid check-in feature due to the location of the Open Last Check-in button. When she opens the app and taps on the blue button at the bottom COVID SAfe Check-in and the scanning square then opens, she is automatically tapping the white button at the bottom next which is the Open Last Check-in. This is where she comes unstuck as the last place she was at pops up and she’s unsure what to do next. Even after experiencing this same confusion multiple times she is unable to avoid being stumped at this stage. If the Open Last Check-in button location was moved (say the above the square) I don’t think she would become confused at this point. Please review this design and function to make it easier for older people. Thank you.
Can be better
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Ivan-L –
2021-07-28
It can be better if I can see my checkin record so I can match my checkin with the exposure time and location. SMS received doesn’t tell you where you have been.
Works well but..
–
tvckaa –
2021-07-24
This has been a vital part of our life in the last 12 months, having to check in everywhere due to COVID (as well as using it for registration and license purposes) but like others have mentioned there are a few updates that could be included to make contact tracing even more efficient and not have everyone panic as much when a 'cluster' breaks out.
We should be able to view all history of venues/businesses that have been checked into, as only being able to view the last place is a bit hard.
And also, I believe that there should be a 'check out' section, so a specific time frame is noted for how long you are at a venue/business etc.
need additional feature
–
8yanay7 –
2021-07-21
great app and really helping with our contact tracing efforts. I hope that the developers could find a way to add a feature so that we could view all of our previous check ins including the time so that we could indepwndently check ourselves in times like this where there is a community transmission.
Not Very User Friendly
–
Timmy The Seal –
2021-07-06
Very difficult to set up with general information like COVID Vaccinations.
The app needs to be improved, I spent nearly 1 hour on the phone today with a MyGov consultant & not even she could sort out the problems.
She was very apologetic.
Is there a government dept. in town that I can go to & get these issues sorted out.
Well done
–
Ds52111112 –
2021-06-18
I think this is a great app. Great to have everything such as licence and rego etc. well done . It would be nice to have I have exited this venue for restaurant pubs cafes etc. well done guys . I also like that all you need to do is download the app to get the COVID log in.
Useful and helpful
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Hoshino Ayomu –
2021-06-08
This app along with Apple Pay have pretty much replaced my wallet!
One more suggestion could be having a built in feature to include Medicare card or even better with Apple Wallet support on the new iOS 15
Stupid that verification requires payment number
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I D I O T S –
2021-06-05
Absolutely flawed when the app will only certify for one email address on account. As a business we have everything registered in business joint names therefore all payment numbers are linked to this. Therefore how can an individual verify the account when the payment number is on the joint account. There is no other way to verify. Pathetic! We can set up an email alias as we have, but still can’t get past the verification payment number. Someone needs to put their thinking cap on as I’m sure the brains trust can give you some better options for individuals to register.
Pretty good; could be better!
–
Rob5112 –
2021-05-23
Hi,
Thanks for a very functional app. It is very quick to check in!
Having used a number of different COVID checkin apps from various states, we wonder if you could improve the SA app - the ease of checking in family members in the Tasmania app makes it superior to the SA app. Please consider being able to add extra people to your check in simply, like the Tasmanian app does.
Thanks!
Needs a history
–
BNEtaxiuser –
2021-05-16
The app make checking into places easy but with the push to make sure people are doing the right thing a history is needed for check ins, even if it is simply showing the last checked into location.
Gross invasion of privacy
–
Synicalx –
2021-03-24
No government should the right to force citizens to track themselves, regardless of the reason. Having work in state and federal government IT for many years I know the kind of people they employee, the kind of cut rate outfits they outsource development work to, and the outdated standards they use for data security and I have absolutely zero faith in their ability to keep people’s data secure.
The app is also slow, and has a UI that is prone to mis-clicks due to multiple buttons being in the same location across different contexts.
Error message
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3990$ –
2020-12-29
Generally think the app is awesome but having issue with the app I installed on my mothers phone and to get any assistance is impossible with only recorded messages. After installing the app and verifying, first check in goes ok. When trying to check into next location she keeps having to open the last check in. After 3 attempts it tells her there is an unknown error. Help!
Works well
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MozzarellaMoon –
2020-12-22
Keeps and reminds vehicle registration status well.
Re: COVID registration, I cannot find how to scroll back through previous scans other than only the last one. Is there a way to find these or a way to make them available?
Registration details not correct
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DMP5159 –
2020-12-17
This app is really good, and easy to use. However it keeps showing expired vehicle registrations, not current ones, and the Feedback function within the app has not been working for more than a week, and there is no support contact details.
Covid safe check in
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Clairey_Echelon –
2020-12-15
There should be a check in and check out for covid safety in businesses to keep a track of those that have or haven’t not been there long to make sure who is spreading it and how long the person has been in that business, shopping mall etc
Car rego
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car rego –
2020-12-10
Hey guys, after the recent update my car registrations are no longer visible. QR validations work great but did like having the car registrations on the app. The licences are still there.
PS Okay, found you can re enter the rego plates by going to + vehicle rego, add someone else’s car, and enter the plate number, has remained since doing so.
Navigation
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Aegis 81 –
2020-12-07
The app is great to have with much important information all in one place. However navigating the app is a bit clunky with no index page and a layout that enables you to see what records are held. I suggest an opening page be set up with clear divisions for all the relevant headings of information kept and which are able to be accessed from the main page in a logical manner.
Can not verify my identity
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CGIVFX.GURU –
2020-12-02
I installed the app, got to the screen where it asks to verify you ID or skip. I tried several times to verify. Each time the button flashed, but nothing else happened.
I gave up and tapped Skip. I tried to add my driving license. A pop up said you have to verify first, with a choice of Verify or Cancel. I tapped Verify, the pop up disappeared, but nothing else happened.
Overall, the app is a crapp!
Rubbish
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Awecgtvjd1234 –
2020-12-01
Updated the app because of COVID, gave no issues with that, but it has lost all my info and now I cannot get my licence details back. I can see the details on the website but cannot bring these details up on the app. Been trying everything but cannot get a search for driver’s license
Old car sold 20 yrs ago still showing
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Marv_mart –
2020-11-29
All good except that a car I sold 20 years ago prior to taking up a car leasing system for 4 years is still showing as registered to me!
How can it be flushed out of the records?
I completed all of the appropriate paperwork at the time and signed it over to the car dealership! What’s going on?
Like trying to register fur Centrelink
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chrism03 –
2020-11-26
Tried using the app but apparently you have to register online through the old ezyreg first. That’s fine but you need two documents . A drivers licence/boat license/ etc or proof of age card.
And.....a registration renewal notice.....so in other words if you don’t have a drivers license you’re still expected to own s vehicle?
Honestly whoever sets up these requirements should be downloading the Seek job app.
Payment number
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jamec1 –
2020-01-19
Great app and reminder system but would like the payment number included to make renewals simpler. Not sure if others found this to be an issue but if the Australia Post loose that precious mail it’s a struggle to find that payment number.
Useless app
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chicachick20 –
2019-10-06
First you have to create a whole new account for the app then to renew registration, you have to sign in again instead of just doing it from the app. To renew license, you have to enter ALL details despite having an app which should already have all your details. Meant to be your own account there, isn’t it???!! You are redirected to EzyReg site to enter many details so you can renew license. Finally does not even allow option to renew disabled parking permit.
If I have to go to all this trouble having an app and then putting so many details, going to so many pages & cannot event renew disabled parking permit, what’s the use of this app???? Never seen a more useless app- loooots off waste of time & effort especially for someone already struggling to survive!!! Wish I could give it negative instead of 1 start!!
Handy App to have!
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Mr. Shadow Stalker –
2019-07-29
So I originally got this app because it could be used to remind me when my car rego was due. But after using it for some time it’s come in a whole lot more useful than I thought.
Using this allows you to have a digital copy of your drivers license wherever you take your phone, show you what vehicles you have registered and when their rego is due to expire.
It’s great to have without having to worry about when your rego or license is due to expire because it shows you right in the app.
Now Broken
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ausjarker –
2018-11-29
Just got forced to install this new update, when I logged on it came up with 2 licences I definitely don’t have with a “Could not sync credential” error. The drivers licence that I do have does not show up at all. Please fix
Broken
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Rob835 –
2018-11-29
When I first tried this app it was seamless and now with the last 2 updates it’s been useless. I can not log in to the app as it advices me there is no connection to wifi or mobile yet I actually am connected.
Good App but has this bug
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Be careful ! –
2018-03-01
If you have re-used a Personalised Plate on a different vehicle and re-registered it, this app does not pick up the newly registered vehicle, instead referring back to the original vehicle that had that plate on it, so therefore comes up as “Unregistered”. I need to be able to have the current vehicle in my list of vehicles correctly so that I have correct awareness of the expiry dates. Please have the App point to the current vehicle.
Keep doing the awesome job
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Farhad Ris –
2018-02-14
This is an awesome gov app, actually this is the only gov app in whole Australia worthy of name app.
Well done, you guys are awesome. You really care about your customers to do such a nice app with such a good UI/UX.
Love you guys hope other gov apps across all states learn from you guys.
Great but one more thing...
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Chansovann Nixon Lem –
2017-11-27
It’s here. Finally. And we’re the first in Australia but only if the app could be used offline for those who may not have access to mobile data and Apple Watch capability - you’re drivers license on your wrist? Now, wouldn’t that be nice?