Crashed 3 times within 1 min (and that includes time needed to reopen after each crash). Login boxes fall off the edge of the screen, book text has no margins. Won’t be buying an eBook from Dymocks again!
The Dymocks iOS app is an easy-to-use eReader which allows you to:
* Read eBooks in a powerful, feature-rich interface
* Highlight specific passages and bookmark pages
* Use the notebook to view all your book notes & highlights
* Track your reading progress through the progress bar visualization
What's New in Version 2.1
iOS 13 compatibility updates
Copia Interactive, LLC
VPP Device Licensing
iOS 10.3 or later
iPhone 5, iPhone 5c, iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPad (4th Generation) (Wi-Fi), iPad (4th Generation) (4G), iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation)
If you forget to bookmark your last page read its very frustrating having to try snd find where you left off. It would be great if the app took you the correct page.
Given the number of e-reader options out there I’m reluctant to use this one .
Let’s start with, page turning doesn’t work.
There is no “search” function - which is in the iPad edition but has dodgy results.
The menu item for additional functions is one black line and you have to guess where to hit for the different features.
This app is so so bad it should never have been approved by Apple.
Back to the drawing board Dymocks. I’m back to Apple iBooks
It would be much easier if you could open the ebook you purchase with another app that someone’s put time into making sure works.
When I search through the book on Dymocks’ ereader it only takes me to beginning of the chapter, not a specific page. Also the app doesn’t save your progress if it closes (e.g. if your tablet restarts) so you have to go through the book again and find your place.
If there were any other way to read an ebook from Dymocks I would do that, but would definitely not recommend buying ebooks from them.
Crashes all the time. Won’t open or won’t progress and will not move to the next page. I recently bought five books and it has been a waste of money. Sent help email and only got a standard general response. No help at all.
How hard is it, if you are a book store, to have an app that does the one thing it is suppose to do, correctly?
It doesn’t remember bookmarks and when you return to the app, for me it always returns to page 270.
this is trash don t get it its just a waste of space
Doesn’t save my bookmark, whenever i go into the app it takes me to the very first book marked i ever used at the beginning of the book. I’ve tried unmarking it but every time it still returns to the same page.
Also consistently crashes. Would not recommend.
I think whoever designed the app is a different to the person who made the app because I know that coding requires words which thus implies the ability to read and probably that someone who can read has probably read/seen A BOOK! imagine that.
What I tried to read a book I PAID FOR I mistakenly thought I could read it in a linear fashion! Silly me right? Nope because let’s go back to the start of the chapter! Yay! Why would anyone want to read the previous page? That would be ludicrous!
Perfect app I guess.
Absolutely terrible app. Doesn’t bookmark pages, crashes, doesn’t keep the page you are reading, crashes again because you turn the page, starts at the beginning of the book every time you open the app or go to another screen, crashes if you turn pages too fast to get to your page. Did I mention that it crashes? What a waste of money. I can’t even read my book that I purchased.
I recently purchased an ebook for university and it’s my first time using the app . It app constantly crashes , the ebook it’s self is very slow when scrolling and does not perform as well as other application such as ibooks . Definitely would not recommend
This is a very poor ereader. I had to go through a few hoops just to get the book loaded in the first place. Unintuitive to use, doesn’t display well, I honestly don’t know why they bother creating their own when there are so many other excellent ones out there. Sorry to say if this is the only platform Dymocks offers for ebooks then I won’t be buying from them again.
I dont understand the recent outpouring of negative reviews. If it really was that bad in the past, it seems as though its been fixed (21-2-2020). I had a minor issue logging in and had to reload the app a few times, but nothing as serious as the other reviews.
Dymocks appears to have listened and made significant improvements to the quality of the app. The only reason Im not saying full stars is because of the issue with signing in the first time. My textbooks were there, I had immediate access to them and no issues with the quality of “book” whatsoever.
Give it a chance. If you dont get what your after (which is unlikely given my experience) get a refund, same as you would with any other company. I doubt you will have such issues though.
However, the best part has to be that its not an amazon company. I think that automatically gives it 2 stars at least. 😉
Yeah, this app doesn’t work. The book was bought for me as a present and it was immediately frustrating that I have to get a new dedicated app to read this one book only. While the book was instantly available in the library to download, that was as far as functionality went. It displays the same page on both visible pages on screen, and tapping on next page gets me the page turn animation, but doesn’t turn to the next page. The slider at the bottom, and the chapter selector work to take me to a specific point, but of course I can’t turn the page any further than that. Also it crashed and forgot the page I was on. We are getting a refund and buying through amazon instead...
Recently, in iPhone app, the long click pop-up menu bar is completely black, so that marking, look-up, etc. are not available!!!
Purchased an eBook online downloaded and logged into the app and was able to read my book without any issues.
My only critique was there was no facility to lookup a word like there is in other popular ereaders. That would be an amazing addition to the app. Couldn’t highlight text either. Bit limited in functionality whilst reading but I had no problems finding the book I’d purchased or reading it.
When I move my iPad to the side the reader goes back to the beginning of the chapter. And you can’t pick up where you left off.
Downloaded the app to view an ebook I purchased, and although the book is in my library I can’t download it, I just get an error message. How/why is Dymocks just ignoring all the bad feedback without doing anything?!?!?
The app is not working well at all. You need internet connection every time you want to open the book. The app does not remember what page of the book you were reading if you open and close the app before finishing the book. While reading, the pages are not correctly labelled, and if you try to go back or forth, it just does not work!! Absolutely disappointed, will never buy another ebook with them.
I only just downloaded it but freaked out when I read the reviews as I had already bought the books. Though the reviews are old so just leaving a note, I’ve had no issue. I downloaded the app, logged in, my purchased books (15 mins prior) where listed, I pressed the download button, they downloaded quickly and I have been able to open and navigate through them all. Should do the job just fine.
Be prepared to bookmark EVERY SINGLE PAGE AS YOU READ because this app will tend to crash as soon as you try to highlight text, annotate a passage, or simply turn a page. Incredibly frustrating for students with a high volume of reading to get through.
Also, the app support link returns a 404 error!
Purchased an online book can’t access it, can’t get hold of customer service. you’d think you’d be able to just download it what a scam.
This app is terrible. While I didn’t have any problems getting my book to download on the app as other people have, navigating the app and finding text or going to certain pages is near impossible.. very poorly designed
I love Dymocks and have since a kid but this is so disappointing. They take your money and then once you download the ebook on this app you end up with nothing. What a waste, I’d ask for a refund but doubt I’d get one.
I bought an ebook and tried to download it which took ages. Now none of the functions work specially it doesn’t go to next page!!! I have to manually drag the page locator to hardly get to a page! Absolute rubish😤
If there is a worse reading app than this one, I really don’t want to know about it. It is clumsy and not user friendly. Highlighting passages is a pain the backside (so damn easy in the Kindle app). When I stop reading, close the app, and later come back to the app it does not tell me the book I am currently reading. When I open the book it does not go to my latest bookmark. This is just basic functionality that is not available. The app has not been given very much thought and is poorly executed. This a great example of how not to build a reading app.
Worst app ever. Bought a book cheaper to use through their app for uni and it is only able to highlight one word! Can't highlight a sentence, wish I didn't buy the ebook since I'm forced to use this awful thing. Customer service assistance was unhelpful and weren't able to improve the app or help me at all, it was a waste even contacting them.
The app just does not work - it keeps loosing the page you last read as well as getting stuck on one page which is repeated over an over.
Should’ve read the reviews before committing, but you would think that an eReader from Dymocks would actually work. My eBook wasnt visible in the library & couldn’t be downloaded from the website either. Dont waste your time!
Downloaded a book that I required urgently for an assignment. Loaded up the app and then the book..... this all happened as expected. Then the problems started.
Stroll button on bottom of page - never worked
In text links - worked 50% of the time, the other time froze
Every other function would eventually freeze
Diagrams were always so large that you would only ever see less than 50%, even after adjusting font.
Team working on your app - fire them if they work for you, or cancel their contract
Dymocks won’t survive if you think this app is your answer to decreasing book sales.
The one star is for the speed at getting a refund
I wish I had read the reviews before purchasing an ebook and putting this app on my device. The ebook was apparently never available in the first place but Dymocks were happy to take my money. The response I received from Dymocks was "your compensation is your refund" after wasting my time waiting on this book to never come, I thought that rather arrogant. Sure it wasn't an expensive book but it's the principle really. Maybe Dymocks should take a lesson on customer service. You've lost this customer for sure.
This app doesn’t work well. Every time I try to read my ebook the app keeps closing down and I have to start it all again! It’s very annoying and a waste of time in my opinion! Now I can’t read my book in peace.
downloaded this app and it keeps asking for you to log in.
No where to join up So you can do that.
Deleted just a waste of time
It’s so annoying! I bought a book that I need to read for work and every 3 pages it crashes. Not only is it annoying because I then have re-open it but it loses the page I’m on. I have deleted and the-installed to try and fix the problem with no luck! At this point it seems like a pretty pointless e-reader app when you can’t actually read anything!
Useless app as it downloads the book but then when I try to read it, the app kicks me out and I have to start again, very frustrating. After mostly negative reviews, I would have expected that the app would have the bugs fixed, but it appears not. I was redirected from Dymocks help line to ADE and the support staff there were very helpful and downloaded the book into their app and I was then able to read the whole book. I have just purchased another ebook from the Dymocks website in the hope that I would not have the problem again, but alas, nothing has changed. When my $50.00 gift card is used up, I will never purchase an ebook through Dymocks website again, ADE is better, and so is iBooks if only purchasing a novel to read.
Downloaded the app and bought a book which I can’t read as the app constantly crashes, both on iPhone and iPad. Really disappointing and a waste of money
Tried on multiple devices and it won’t let me go to any page. I can open up the contents page and that’s it. Waste of time.
Signed up, downloaded app, bought book, signed in & book was there ready for download.
Does exactly what is says on the tin.
but the owners obviously have not used theri own product. how do iread this on my laptop . absolutely useless .
Every time I come back to the book I have to re-read parts because the book starts at the beginning.....I have to try and work out where I was.... so annoying and old school.
My immediate download took 24 hours and a phone call. Can’t access my book offline. Eg on the bus when I actually want to read. Won’t buy anymore from Dymocks online. Pity. I like the store but online. Never again
The joy of an ereader is not needing a bookmark, surely that was #1 on the developer checklist. I thought it was me so I clicked through to App support and got an error page. Don’t waste your money buying ebooks from Dymocks.
So...I just spent $13 on an ebook and I can’t read it because it won’t load on the app. I click on the link to download it and it does not link to the app. Do not download this app. This app does not work. I repeat: DO NOT DOWNLOAD THIS APP. IT DOES NOT WORK.
This app requires you to reopen the reader each time you take a break and find your place again. V frustrating.
Firstly, their “Immediate download” is incorrect. Took 2 days of back and fourth with support to get the ability to download the book. I have it in the app now, but the link has since disappeared from my account history, so it looks like I can’t download it again in the future.
At purchase I didn’t receive an email of confirmation or a link to download. I needed the book ASAP and figured this would be quick and easy. WRONG. In short, don’t bother.
This app is dreadful. Originally my ebook didn’t download at all and while the tech support people were great, even when my book did download all the edges of the figures / graphs were cut off and not able to be seen. Not helpful for a textbook. Do not use this app.
Needed a book for a university essay and ordered it online under the impression the ebook would appear in the app within five minutes (according to the Dymocks website and confirmation email). 5 days later and it’s still not there. Complete waste of time and money.
There’s no excuse in 2018 for a chain as large as Dymocks to have a faulty app and website. This needs to be remedied.
Bought a book I needed for school and it’s nowhere to be found the money was taken but no book I downloaded the app on multiple devices and have had no luck and was disappointed when I read the reviews and quickly realised I’m not getting the book anytime soon and this is a common occurrence I got an ebook and was told it would be available for download immediately don’t waste your time and money 🤷🏻♀️
I recently purchased an e-book I needed for an essay at university- first time I’ve done this.
Before I bag the app, I will commend the Dymocks staff for their help. I can’t speak for others but they replied to my email a couple days later (my ebook originally didn’t appear in the library) and a tech guy helped me set it up with another e reader (ADE). This was all very well done.
However, the dymocks e reader itself is less than functional from my experience and honestly it’s probably more worthwhile using ADE (Adobe Digital Edition). The reason the ebook may not appear in the library is because the ebook may not be transferred after purchase in the first place (which was what happened to me). This can hopefully be rectified by emailing the staff.
However, I honestly think Dymocks should provide a functional app. This app has their brand name in it and it can be very frustrating for some people. Even with their help, I still had had issues with ADE because of authorisation or whatever. The app crashed within ten seconds once my ebook was in the library- I didn’t download it cause I knew it wouldn’t work.
It has been a frustrating process and it does make me reluctant to purchase an ebook from them again- should it be this frustrating. Luckily, my experience with their assistance was great but unfortunately the app isn’t up to par.
Do not expect great results from this.