Updating

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Description

The BT Panorama mobile app provides advisers and investors with easy access to their accounts via mobile.¹
Signing in to the app is fast and secure with Face ID, 4-digit passcode or fingerprint technology², or you can use your Panorama username and password.
For BT Panorama advisers:
The mobile app lets you take your business with you, with features including:
· View a summary of your total funds under administration, active accounts, net flows and fees from the business overview dashboard
· Search client accounts, and view what your clients view including total portfolio balance and performance details
· Drill down into market information for shares and managed funds in your clients’ portfolios, for a quick snapshot of the latest prices, asset performance, ESG and key information
· Buy, sell and track orders for term deposits, managed funds, managed portfolios and listed securities (where applicable)
· View your clients' cash account summaries and make payments to existing accounts on their behalf, where authorised
· View messages, service request status, updates, product news and alert notifications
· Ask Blue, BT’s virtual assistant or chat to a consultant
For BT Panorama investors:
Use the mobile app to access your account on the go, with features including:
· View your total portfolio balance and performance by investment, which can include any term deposit, listed security, managed fund and managed portfolio investments
· Drill down into market information for shares and managed funds in your portfolio for a quick snapshot of the latest prices, asset performance, ESG and key information
· Make payments, deposits and schedule transactions, and add payee and BPAY®³ accounts
· Trade all investment types and track the progress of investment orders, where authorised
· Apply filters to view transaction history and details
· View and update personal details, where authorised
· View messages, forms and requests, consent requests and alert notifications, and access the My Benefits portal
· Review and download your statements and disclosure documents
· Ask Blue, BT’s virtual assistant or chat to a consultant
For BT super members:
BT Super merged into the Mercer Super Trust on 1 April 2023.
If you have any queries, please contact Mercer Super on 1800 682 525 Mon to Fri 8am – 7pm (AEST) or find out more about the transfer at https://www.mercersuper.com.au/bt.
This app is only available for BT Panorama advisers and BT Panorama investors. For more information:
Advisers – call 1300 784 207
Investors – call 1300 881 716
Important:
¹ You must be an Australian resident to use this app.
² Your phone must be able to support this technology.
Requires iOS 14 or greater.
Westpac Banking Corporation ABN 33 007 457 141 provides the facility for making payments by BPAY®³ and Pay Anyone (excluding payments to linked accounts). Refer to the BT Cash Management Account and BT Cash Management Account Saver and related Payment Services Terms and Conditions, for the terms and conditions applying to this facility.
By installing the application, and each time you use the application, you acknowledge and accept the BT Panorama Mobile Application Terms and Conditions, and any amendments to them made available electronically through the BT Panorama Mobile Application.
³ Registered to BPAY® Pty Limited ABN 69 079 137 518

What's New in Version 20.0.84

Thank you for using the Panorama mobile app. Updates in this release:
• View Panorama news and important notices via ‘For you’
• Update details and request a Centrelink schedule from ‘More’
• Discover further update details via the app version link on ‘More’
For the best experience, keep your app updated to the latest version.

Seller

Name

BT Financial Group Pty Ltd

URL

Information

Categories

Version

20.0.84

Size

67.4 MB

Game Center

No

VPP Device Licensing

Yes

Rating

Rated: 4+

Compatibility

iOS 14.0 or later

Devices

iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SE (3rd generation), iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad Air (5th generation), iPad Air (5th generation) Wi-Fi + Cellular, iPad Pro 11-inch (4th generation), iPad Pro 11-inch (4th generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (6th generation), iPad Pro 12.9-inch (6th generation) Wi-Fi + Cellular, iPad (10th generation), iPad (10th generation) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation)

Languages

English

App Store: Customer Ratings

All Versions

 2.8 (37 Ratings)

App Store: Customer Reviews

The thief

 – 
路1974
 – 
2024-04-04
Version 20.0.84
That one is steal the money don’t put your money in

Reliable app for tracking balances, transactions and investments

 – 
Flippnlorry
 – 
2023-12-30
I would point out though that the ‘toggle’ to include external investments in the investments valuation works fine BUT the toggle setting is not strictly saved (although the app says it is after ‘Save Settings’).
Whenever you login, although the toggle still shows ‘Include external investments’, the valuations do not include the external investments. It is necessary to disable the toggle, then reset it for every session.

Withdrawal of funds

 – 
Kai is
 – 
2023-12-02
Version 13.0.285
Very difficult to navigate the app and try and withdraw funds . Not great interest rates

Fantastic app

 – 
Marinrpedro
 – 
2023-08-17
Version 11.0.99
Its very interactive and helps see my funds live!

Can’t setup quick sign in

 – 
Field Agent 112358132135
 – 
2023-05-25
Version 17.0
Hassle logging in every time

Quick access

 – 
Ned489
 – 
2023-05-15
Version 10.0.151
Why does neither facial recognition or quick code setup not work? I have to write full login and password every time. Is there a bug?

Terrible app and performance

 – 
jamopo
 – 
2023-01-08
Version 14.0
App often freezes, unable to change investments. Will be glad to move away.

Can’t setup Face ID or PIN code

 – 
BillAndBen2
 – 
2023-01-06
Version 8.0.102
The links to setup Face ID and PIN code on login are all squashed together and barely readable, nearly impossible to tap and select. Have to keep logging in with full username and password - clunky and lame.

Missing key features

 – 
Fethon
 – 
2022-08-31
Version 19.0.51
Good app overall but it really needs to catch up with the latest iOS features. Need face recognition log in.

Locked out

 – 
Pppppzp
 – 
2022-08-28
Version 15.0
I have an iPhone 6 so this means I can no longer use this app I suppose. Locked out by an “improvement”.

Verification code

 – 
Tony_Piano
 – 
2022-03-30
Version 10.0
Got a verification code send to my phone and type in, it keeps saying that I got the code wrong, idiotic app

Webb

 – 
Magpie hot
 – 
2022-03-22
Version 18.0.122
Frustrating - I’ve downloaded the app and it will not allow me to review the site - I’ve tried 5 times and give up

“Technical difficulties”

 – 
RachelSara
 – 
2022-03-18
Version 12.0.61
If I could get past that screen, maybe I could give an opinion

Unusable

 – 
ozolson
 – 
2022-01-26
Not formatted to work on iPhone. Unreadable and impossible navigatable.

Lose of features

 – 
don2022
 – 
2022-01-21
Disappointed that the updates to both the iPad and iPhone apps have lost the ability to allow the user to compare their super performance against the ASX 200.
You used to be able to add the ASX200 graph onto the graph of your own super fund. Now you can’t.
This is disappointing when you can’t see any other improvement in the new apps anyway.

Horrible

 – 
der jvh in ve h
 – 
2022-01-07
It has been over 3 weeks now I am trying to log into my account and it says technical issues try again later.
The people on the phone are absolutely not helping me and only to tell me to wait a few minutes even though this issues has been there since the beginning of 3 weeks!!
Some money keeps getting deducted from my super and I cannot look into it, this is messed up.

Does not even work

 – 
jahahvaujv
 – 
2021-12-29
Installed this for over a month now and until now it’s saying technical difficulties and to just call the number or hotline instead. Very convenient 🙄

New version much better

 – 
GRS57
 – 
2021-12-21
The latest version is excellent. No issues at all. And down time much less.

Overall great upgrade missing comparison to asx 200

 – 
Munruben
 – 
2021-12-09
Overall a great app, but the upgrade has lost the comparison with the asx 200 which is often a comparison for managed fund performance.

Useless

 – 
xfgbnhtre
 – 
2021-11-24
Was always down for maintenance, now won’t let me sign in.

Looks great

 – 
sarahgill76
 – 
2021-11-09
Love the new design. So easy having everything so accessible. Easy to use and good intro for changes

Oct 21 update

 – 
Cfcbazz
 – 
2021-11-05
The app used to be really good before Oct’21 update. The new version is terrible- the performance is wrong, viewing the investments takes more scrolling and swiping. Finally, you can no longer see the underlying positions in a managed portfolio. Really bad update, please bring back the old app.

Hiding effect of fees on performance

 – 
mike-alpha-sierra
 – 
2021-10-26
New app makes it harder to see the effect of performance of fees on investments. The previous toggle switch is now hidden under a ‘preferences’ button, and of course this preference has to be selected every time you log on.

What an improvement

 – 
fromthejungle4
 – 
2021-10-22
The new app is far easier to use. Nice work

amazing app

 – 
aibiwbiwibwlons
 – 
2021-10-19
for all of those karen’s that keep leaving bad reviews this app has only just launched and it’s been in progress for awhile this app is amazing and i can’t wait to see more from bt

Don’t invest

 – 
Brettt c
 – 
2021-09-24
I had sold my share on 29th June, the money didn’t touch my bank account til 24th September. Throughout my process of the account being closed I was still charged monthly fees when i was closing my account down. Worst investing app going and a damn right con. The customer service team is as much use as a chocolate tea pot.
Invest somewhere else not with this service

Typical disappointment!

 – 
Pammy O
 – 
2021-09-21
I went through the steps required to set this up, then got to the end where l could sign in, then it tells me that l can’t sign in and that l need to contact them on the number provided, and it doesn’t explain why l can’t sign in!!! Very frustrating 😡

Sorry guys unfortunately also stuck on Getting Account Information

 – 
Алексеѝ
 – 
2021-09-15
Seems like a common issue, right? Please help - thanks !

Poor maintenance

 – 
fishboneburger
 – 
2021-08-06
Your account always on maintenance when u you need trading. 3 or 4 out 7 days on maintenance or with logging issues. Very disappointed

Offline for FIVE DAYS

 – 
Staying Frosty
 – 
2021-08-06
This app is offline practically every weekend. This week it has been off for five consecutive days with two or three ‘updates’ daily apologising but not actually fixing it!

Fees

 – 
In Cash We Trust
 – 
2021-08-06
Given the outages in the system, time to refund us our admin fees. We are not getting what we pay for!

Terrible

 – 
Ja-Kobee
 – 
2021-08-06
App has now been down for over a week, how is that acceptable for an investing app when you need to be able to access otherwise missing out on potential money. Worst app I have ever used in my life they should have to reimburse all shareholders and close down.

Complete dud platform

 – 
frodo099
 – 
2021-08-05
I am long term BT panaroma user but I have come to the end. This week the platform has been down for 5 straight days. 5 days without access. Last 12 months there has been problem after problem and they can’t fix it so stay away find something else

Use something else

 – 
Brandoss Jeffries
 – 
2021-08-04
The amount of outages and maintenance this app has is ridiculous. Have missed out on buying stock while it was low due to the app being down multiple times now.

Always down for maintenance

 – 
Goodvibes59
 – 
2021-08-03
This is a good app. When it works. It is down virtually every weekend for maintenance and the latest outage has lasted days. Not good enough for a major financial institution

unavailable for maintenance AGAIN!! And Again

 – 
Hftsybdger
 – 
2021-08-03
Unavailable again!!! At least once a week the app seems to be down for maintenance sometimes for entire weekends. Now extending into Mondays. Why?? Are there that many bugs?? Very frustrating the number of times I want to access and can’t.

Unstable and frustrating

 – 
hankspool
 – 
2021-07-06
When I first got the app was very happy (2 months ago) however I have had delete and reload on a number of occasions due to the app constantly looping
However when it is available it seems to provide the info I need . My latest experience is that I cannot even reload the app from the App Store

Never works

 – 
Tubby 1992
 – 
2021-06-17
Every time I try and log in it says error might be changing supers I think

Powerful functionality

 – 
HFreshie
 – 
2021-02-24
You can do so much on this app and the real-time features are great. It is a bit clunky and can be slow at times, but the level of information available is excellent.

Keeps losing quick login data...

 – 
RG Trading
 – 
2020-11-25
Cumbersome and annoying app...needs to be made simple and bug-free.

Nice app but not supported

 – 
ted2_59
 – 
2020-11-24
Nice app but not supported if things go wrong. I got a new phone, but wasn’t able to log in.
Rang Bt panorama and was told they they don’t support the app. :(

Not working

 – 
koreanelf
 – 
2020-07-02
tried to access super through westpac. says to download via google play or panorama app. i click panorama then it says connection error. i tried to manually log into the panorama app and it’s stuck on “getting account information” I haven’t been able to access my acc ever since i first made it.

Love the app. Nice work.

 – 
PhilB28???
 – 
2020-05-26
Simple and easy to use. Full featured mobile app. I had an issue with enabling Face ID after iPhone upgrade. Got help from App Support and with app reinstall matter resolve quickly. Thanks Karen.

Needs an iPad app

 – 
Kwerky
 – 
2020-04-28
BT should develop the app to take advantage of the iPad over just a replication of the iPhone app.

Does not work

 – 
ryangj001
 – 
2020-01-23
I am an adviser who uses panorama. Works fine on PC but is rubbish with phone or iPad

App stopped working

 – 
Neil AU
 – 
2019-11-22
The app no longer starts up on my iPad. They need to fix it quick smart.

App no longer works

 – 
Dg3976
 – 
2019-11-20
App doesn’t open after latest update..... am using iPad with iOS 13.1.3

SMSF simple summary

 – 
tamgraceedwards
 – 
2019-08-29
Ive been considering an SMSF but no idea where to start. I’ve just worked through my first 2 lessons in 30mins and I’m already clearer. Simple summary. Thumbs up.

Easy to use

 – 
melmayleigh
 – 
2019-08-01
Great app, easy to use and navigate around my account.

Great app!

 – 
B.bElizabeth
 – 
2019-03-08
Easy to use, very efficient in keeping on top of my super and investment accounts and only need one login to toggle between both accounts.
Great market information provided and so easy so navigate through the app.
Never have had any issue with the app for over a year since I’ve set up my accounts, once a new release is done all you need to do is update your app for everyone below having issues, uninstall and reinstall is all you need to do!
5/5!

Two accounts

 – 
PHWARE
 – 
2019-01-12
I have two accounts and cannot switch from one to the other.

Now useless - cannot login

 – 
MamanMartini
 – 
2018-12-17
I have installed, uninstalled, installed,uninstalled....need to put in new login details every single time.
This is the worse update ever.
Can you please resolve the login issues so that the simple password can be used ALL THE TIME again??? Surely this can be too difficult?

Don’t download

 – 
rayofsunshone
 – 
2018-11-20
After downloading your latest app I can no longer log in.
Can you please remove this version from the App Store ASAP

Mr

 – 
Investor 222
 – 
2017-03-30
Great app. Well designed and simple to use. Trading and research facilities are brilliant

Awesome app

 – 
shuttlemeister
 – 
2016-11-22
Simple and easy to use with great functionality. View and drop down your portfolio, track investment performance. Nicely designed app.

Really simple and clean

 – 
juliangamble
 – 
2015-06-25
I quite like this implementation, my fund info is all there, and it has a clean modern layout.